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-rw-r--r--rt/lib/RT/Condition/AnyTransaction.pm69
-rw-r--r--rt/lib/RT/Condition/BeforeDue.pm83
-rw-r--r--rt/lib/RT/Condition/CloseTicket.pm81
-rw-r--r--rt/lib/RT/Condition/CustomFieldChange.pm56
-rw-r--r--rt/lib/RT/Condition/CustomFieldTransaction.pm86
-rwxr-xr-xrt/lib/RT/Condition/Generic.pm74
-rw-r--r--rt/lib/RT/Condition/Overdue.pm84
-rw-r--r--rt/lib/RT/Condition/OwnerChange.pm75
-rw-r--r--rt/lib/RT/Condition/PriorityChange.pm74
-rw-r--r--rt/lib/RT/Condition/PriorityExceeds.pm72
-rw-r--r--rt/lib/RT/Condition/QueueChange.pm72
-rw-r--r--rt/lib/RT/Condition/ReopenTicket.pm86
-rw-r--r--rt/lib/RT/Condition/StatusChange.pm75
-rw-r--r--rt/lib/RT/Condition/UserDefined.pm74
14 files changed, 1061 insertions, 0 deletions
diff --git a/rt/lib/RT/Condition/AnyTransaction.pm b/rt/lib/RT/Condition/AnyTransaction.pm
new file mode 100644
index 000000000..755879479
--- /dev/null
+++ b/rt/lib/RT/Condition/AnyTransaction.pm
@@ -0,0 +1,69 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::AnyTransaction;
+use base 'RT::Condition';
+
+use strict;
+
+
+=head2 IsApplicable
+
+This happens on every transaction. it's always applicable
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+ return(1);
+}
+
+RT::Base->_ImportOverlays();
+
+1;
+
diff --git a/rt/lib/RT/Condition/BeforeDue.pm b/rt/lib/RT/Condition/BeforeDue.pm
new file mode 100644
index 000000000..d119ff018
--- /dev/null
+++ b/rt/lib/RT/Condition/BeforeDue.pm
@@ -0,0 +1,83 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::BeforeDue;
+use base 'RT::Condition';
+
+use RT::Date;
+
+use strict;
+
+sub IsApplicable {
+ my $self = shift;
+
+ # Parse date string. Format is "1d2h3m4s" for 1 day and 2 hours
+ # and 3 minutes and 4 seconds.
+ my %e;
+ foreach (qw(d h m s)) {
+ my @vals = $self->Argument =~ m/(\d+)$_/;
+ $e{$_} = pop @vals || 0;
+ }
+ my $elapse = $e{'d'} * 24*60*60 + $e{'h'} * 60*60 + $e{'m'} * 60 + $e{'s'};
+
+ my $cur = new RT::Date( $RT::SystemUser );
+ $cur->SetToNow();
+ my $due = $self->TicketObj->DueObj;
+ return (undef) if $due->Unix <= 0;
+
+ my $diff = $due->Diff($cur);
+ if ( $diff >= 0 and $diff <= $elapse ) {
+ return(1);
+ } else {
+ return(undef);
+ }
+}
+
+RT::Base->_ImportOverlays();
+
+1;
diff --git a/rt/lib/RT/Condition/CloseTicket.pm b/rt/lib/RT/Condition/CloseTicket.pm
new file mode 100644
index 000000000..ec3c24f6f
--- /dev/null
+++ b/rt/lib/RT/Condition/CloseTicket.pm
@@ -0,0 +1,81 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::CloseTicket;
+
+use strict;
+use warnings;
+
+use base 'RT::Condition';
+
+
+=head2 IsApplicable
+
+If the ticket was closed, ie status was changed from any active status to
+an inactive. See F<RT_Config.pm> for C<ActiveStatuses> and C<InactiveStatuses>
+options.
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+
+ my $txn = $self->TransactionObj;
+ return 0 unless $txn->Type eq "Status" ||
+ ( $txn->Type eq "Set" && $txn->Field eq "Status" );
+
+ my $queue = $self->TicketObj->QueueObj;
+ return 0 unless $queue->IsActiveStatus( $txn->OldValue );
+ return 0 unless $queue->IsInactiveStatus( $txn->NewValue );
+
+ return 1;
+}
+
+RT::Base->_ImportOverlays();
+
+1;
diff --git a/rt/lib/RT/Condition/CustomFieldChange.pm b/rt/lib/RT/Condition/CustomFieldChange.pm
new file mode 100644
index 000000000..b9228a50f
--- /dev/null
+++ b/rt/lib/RT/Condition/CustomFieldChange.pm
@@ -0,0 +1,56 @@
+package RT::Condition::CustomFieldChange;
+use base 'RT::Condition';
+use strict;
+
+=head2 IsApplicable
+
+If a custom field has a particular value.
+
+=cut
+
+# Based on Chuck Boeheim's code posted on the RT Wiki 3/13/06
+
+sub IsApplicable {
+ my $self = shift;
+ my $trans = $self->TransactionObj;
+ my $scrip = $self->ScripObj;
+ my %Rules = $self->Rules;
+ my ($field, $value) = @Rules{'field', 'value'};
+ return if !defined($field) or !defined($value);
+
+ if ($trans->Type eq 'Create') {
+ return 1 if $trans->TicketObj->FirstCustomFieldValue($field) eq $value;
+ }
+ if ($trans->Type eq 'CustomField') {
+ my $cf = RT::CustomField->new($self->CurrentUser);
+ $cf->Load($field);
+ return 1 if $trans->Field == $cf->Id and $trans->NewValue eq $value;
+ }
+ return undef;
+}
+
+sub Options {
+ my $self = shift;
+ my %args = ( 'QueueObj' => undef, @_ );
+ my $QueueObj = $args{'QueueObj'};
+ my $cfs = $QueueObj->TicketCustomFields();
+ my @fieldnames;
+ while ( my $cf = $cfs->Next ) {
+ push @fieldnames, $cf->Name, $cf->Name;
+ }
+ return (
+ {
+ 'name' => 'field',
+ 'label' => 'Custom Field',
+ 'type' => 'select',
+ 'options' => \@fieldnames,
+ },
+ {
+ 'name' => 'value',
+ 'label' => 'Value',
+ 'type' => 'text',
+ },
+ );
+}
+1;
+
diff --git a/rt/lib/RT/Condition/CustomFieldTransaction.pm b/rt/lib/RT/Condition/CustomFieldTransaction.pm
new file mode 100644
index 000000000..137f74aa6
--- /dev/null
+++ b/rt/lib/RT/Condition/CustomFieldTransaction.pm
@@ -0,0 +1,86 @@
+package RT::Condition::CustomFieldTransaction;
+use base 'RT::Condition';
+use strict;
+
+=head1 NAME
+
+RT::Condition::CustomFieldTransaction
+
+=head1 DESCRIPTION
+
+Returns true if a transaction changed the value of a custom field. Unlike
+CustomFieldChange, this condition doesn't care what the value was, only that
+it changed.
+
+=head2 Parameters
+
+=over 4
+
+=item field (string)
+
+Only return true if the transaction changed a custom field with this name.
+If empty, returns true for any CustomField-type transaction.
+
+=item include_create (boolean) - Also return true for Create-type transactions.
+If 'field' is specified, return true if that field is non-empty in the newly
+created object.
+
+=back
+
+=head2 IsApplicable
+
+If the transaction has changed the value of a custom field.
+
+=head1 BUGS
+
+Probably interacts badly with multiple custom fields with the same name.
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+ my $trans = $self->TransactionObj;
+ my $scrip = $self->ScripObj;
+ my %Rules = $self->Rules;
+ my ($field, $include_create) = @Rules{'field', 'include_create'};
+
+ if ( $include_create and $trans->Type eq 'Create' ) {
+ return 1 if !defined($field);
+ return 1 if defined($trans->TicketObj->FirstCustomFieldValue($field));
+ }
+ if ($trans->Type eq 'CustomField') {
+ return 1 if !defined($field);
+ my $cf = RT::CustomField->new($self->CurrentUser);
+ $cf->Load($field);
+ return 1 if defined($cf->Id) and $trans->Field == $cf->Id;
+ }
+ return undef;
+}
+
+sub Options {
+ my $self = shift;
+ my %args = ( 'QueueObj' => undef, @_ );
+ my $cfs = RT::CustomFields->new($self->CurrentUser);
+ # Allow any ticket custom field to be selected; if it doesn't apply to the
+ # ticket, it will never contain a value and that's fine.
+ $cfs->LimitToLookupType('RT::Queue-RT::Ticket');
+ my @fieldnames = ('', '(any field)');
+ while ( my $cf = $cfs->Next ) {
+ push @fieldnames, $cf->Name, $cf->Name;
+ }
+ return (
+ {
+ 'name' => 'field',
+ 'label' => 'Custom Field',
+ 'type' => 'select',
+ 'options' => \@fieldnames,
+ },
+ {
+ 'name' => 'include_create',
+ 'label' => 'Trigger on ticket creation',
+ 'type' => 'checkbox',
+ },
+ );
+}
+1;
+
diff --git a/rt/lib/RT/Condition/Generic.pm b/rt/lib/RT/Condition/Generic.pm
new file mode 100755
index 000000000..a3bfa7585
--- /dev/null
+++ b/rt/lib/RT/Condition/Generic.pm
@@ -0,0 +1,74 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+=head1 NAME
+
+ RT::Condition::Generic - deprecated, see RT::Condition
+
+=head1 SYNOPSIS
+
+ use RT::Condition::Generic;
+
+=head1 DESCRIPTION
+
+This module is provided only for backwards compatibility.
+
+=head1 METHODS
+
+
+=cut
+
+use strict;
+use warnings;
+package RT::Condition::Generic;
+use base 'RT::Condition';
+
+RT::Base->_ImportOverlays();
+
+1;
+
diff --git a/rt/lib/RT/Condition/Overdue.pm b/rt/lib/RT/Condition/Overdue.pm
new file mode 100644
index 000000000..17f71f546
--- /dev/null
+++ b/rt/lib/RT/Condition/Overdue.pm
@@ -0,0 +1,84 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+=head1 NAME
+
+RT::Condition::Overdue
+
+=head1 DESCRIPTION
+
+Returns true if the ticket we're operating on is overdue
+
+=cut
+
+package RT::Condition::Overdue;
+use base 'RT::Condition';
+use strict;
+
+
+=head2 IsApplicable
+
+If the due date is before "now" return true
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+ if ($self->TicketObj->DueObj->Unix > 0 and
+ $self->TicketObj->DueObj->Unix < time()) {
+ return(1);
+ }
+ else {
+ return(undef);
+ }
+}
+
+RT::Base->_ImportOverlays();
+
+1;
+
diff --git a/rt/lib/RT/Condition/OwnerChange.pm b/rt/lib/RT/Condition/OwnerChange.pm
new file mode 100644
index 000000000..42048cd01
--- /dev/null
+++ b/rt/lib/RT/Condition/OwnerChange.pm
@@ -0,0 +1,75 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::OwnerChange;
+use base 'RT::Condition';
+use strict;
+
+
+=head2 IsApplicable
+
+If we're changing the owner return true, otherwise return false
+
+
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+ if ( ( $self->TransactionObj->Field || '' ) eq 'Owner' ) {
+ return(1);
+ }
+ else {
+ return(undef);
+ }
+}
+
+RT::Base->_ImportOverlays();
+
+1;
+
diff --git a/rt/lib/RT/Condition/PriorityChange.pm b/rt/lib/RT/Condition/PriorityChange.pm
new file mode 100644
index 000000000..b13b48dac
--- /dev/null
+++ b/rt/lib/RT/Condition/PriorityChange.pm
@@ -0,0 +1,74 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::PriorityChange;
+use base 'RT::Condition';
+use strict;
+
+
+=head2 IsApplicable
+
+If the argument passed in is equivalent to the new value of
+the Priority Obj
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+ if ($self->TransactionObj->Field eq 'Priority') {
+ return(1);
+ }
+ else {
+ return(undef);
+ }
+}
+
+RT::Base->_ImportOverlays();
+
+1;
+
diff --git a/rt/lib/RT/Condition/PriorityExceeds.pm b/rt/lib/RT/Condition/PriorityExceeds.pm
new file mode 100644
index 000000000..916b71d8a
--- /dev/null
+++ b/rt/lib/RT/Condition/PriorityExceeds.pm
@@ -0,0 +1,72 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::PriorityExceeds;
+use base 'RT::Condition';
+use strict;
+
+=head2 IsApplicable
+
+If the priority exceeds the argument value
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+ if ($self->TicketObj->Priority > $self->Argument) {
+ return(1);
+ }
+ else {
+ return(undef);
+ }
+}
+
+RT::Base->_ImportOverlays();
+
+1;
+
diff --git a/rt/lib/RT/Condition/QueueChange.pm b/rt/lib/RT/Condition/QueueChange.pm
new file mode 100644
index 000000000..dab4299ad
--- /dev/null
+++ b/rt/lib/RT/Condition/QueueChange.pm
@@ -0,0 +1,72 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::QueueChange;
+use base 'RT::Condition';
+use strict;
+
+=head2 IsApplicable
+
+If the queue has changed.
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+ if ($self->TransactionObj->Field eq 'Queue') {
+ return(1);
+ }
+ else {
+ return(undef);
+ }
+}
+
+RT::Base->_ImportOverlays();
+
+1;
+
diff --git a/rt/lib/RT/Condition/ReopenTicket.pm b/rt/lib/RT/Condition/ReopenTicket.pm
new file mode 100644
index 000000000..cf1b91ff4
--- /dev/null
+++ b/rt/lib/RT/Condition/ReopenTicket.pm
@@ -0,0 +1,86 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::ReopenTicket;
+
+use strict;
+use warnings;
+
+use base 'RT::Condition';
+
+
+=head2 IsApplicable
+
+If the ticket was repopened, ie status was changed from any inactive status to
+an active. See F<RT_Config.pm> for C<ActiveStatuses> and C<InactiveStatuses>
+options.
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+
+ my $txn = $self->TransactionObj;
+ return 0 unless $txn->Type eq "Status" ||
+ ( $txn->Type eq "Set" && $txn->Field eq "Status" );
+
+ my $queue = $self->TicketObj->QueueObj;
+ return 0 unless $queue->IsInactiveStatus( $txn->OldValue );
+ return 0 unless $queue->IsActiveStatus( $txn->NewValue );
+
+ $RT::Logger->debug("Condition 'On Reopen' triggered "
+ ."for ticket #". $self->TicketObj->id
+ ." transaction #". $txn->id
+ );
+
+ return 1;
+}
+
+RT::Base->_ImportOverlays();
+
+1;
diff --git a/rt/lib/RT/Condition/StatusChange.pm b/rt/lib/RT/Condition/StatusChange.pm
new file mode 100644
index 000000000..b20a5ac25
--- /dev/null
+++ b/rt/lib/RT/Condition/StatusChange.pm
@@ -0,0 +1,75 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::StatusChange;
+use base 'RT::Condition';
+use strict;
+
+
+=head2 IsApplicable
+
+If the argument passed in is equivalent to the new value of
+the Status Obj
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+ if (($self->TransactionObj->Field eq 'Status') and
+ ($self->Argument eq $self->TransactionObj->NewValue())) {
+ return(1);
+ }
+ else {
+ return(undef);
+ }
+}
+
+RT::Base->_ImportOverlays();
+
+1;
+
diff --git a/rt/lib/RT/Condition/UserDefined.pm b/rt/lib/RT/Condition/UserDefined.pm
new file mode 100644
index 000000000..fac339456
--- /dev/null
+++ b/rt/lib/RT/Condition/UserDefined.pm
@@ -0,0 +1,74 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::UserDefined;
+use base 'RT::Condition';
+use strict;
+
+
+=head2 IsApplicable
+
+This happens on every transaction. it's always applicable
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+ local $@;
+ my $retval = eval $self->ScripObj->CustomIsApplicableCode;
+ if ($@) {
+ $RT::Logger->error("Scrip ".$self->ScripObj->Id. " IsApplicable failed: ".$@);
+ return (undef);
+ }
+ return ($retval);
+}
+
+RT::Base->_ImportOverlays();
+
+1;
+
generated by cgit v1.2.1 (git 2.18.0) at 2026-01-14 23:07:52 +0000