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-rw-r--r--rt/lib/RT/Condition/AnyTransaction.pm9
-rw-r--r--rt/lib/RT/Condition/BeforeDue.pm10
-rw-r--r--rt/lib/RT/Condition/CloseTicket.pm84
-rwxr-xr-xrt/lib/RT/Condition/Generic.pm181
-rw-r--r--rt/lib/RT/Condition/Overdue.pm11
-rw-r--r--rt/lib/RT/Condition/OwnerChange.pm54
-rw-r--r--rt/lib/RT/Condition/PriorityChange.pm11
-rw-r--r--rt/lib/RT/Condition/PriorityExceeds.pm12
-rw-r--r--rt/lib/RT/Condition/QueueChange.pm12
-rw-r--r--rt/lib/RT/Condition/ReopenTicket.pm89
-rw-r--r--rt/lib/RT/Condition/StatusChange.pm11
-rw-r--r--rt/lib/RT/Condition/UserDefined.pm12
12 files changed, 216 insertions, 280 deletions
diff --git a/rt/lib/RT/Condition/AnyTransaction.pm b/rt/lib/RT/Condition/AnyTransaction.pm
index 9b1bb8cfb..1b90aa53e 100644
--- a/rt/lib/RT/Condition/AnyTransaction.pm
+++ b/rt/lib/RT/Condition/AnyTransaction.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,14 +45,11 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
package RT::Condition::AnyTransaction;
-require RT::Condition::Generic;
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
=head2 IsApplicable
diff --git a/rt/lib/RT/Condition/BeforeDue.pm b/rt/lib/RT/Condition/BeforeDue.pm
index c42e07b26..b392f38b7 100644
--- a/rt/lib/RT/Condition/BeforeDue.pm
+++ b/rt/lib/RT/Condition/BeforeDue.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,15 +45,13 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
+
package RT::Condition::BeforeDue;
-require RT::Condition::Generic;
+use base 'RT::Condition';
use RT::Date;
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
-
sub IsApplicable {
my $self = shift;
diff --git a/rt/lib/RT/Condition/CloseTicket.pm b/rt/lib/RT/Condition/CloseTicket.pm
new file mode 100644
index 000000000..ded04482f
--- /dev/null
+++ b/rt/lib/RT/Condition/CloseTicket.pm
@@ -0,0 +1,84 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+# <jesse@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::CloseTicket;
+
+use strict;
+use warnings;
+
+use base 'RT::Condition';
+
+
+=head2 IsApplicable
+
+If the ticket was closed, ie status was changed from any active status to
+an inactive. See F<RT_Config.pm> for C<ActiveStatuses> and C<InactiveStatuses>
+options.
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+
+ my $txn = $self->TransactionObj;
+ return 0 unless $txn->Type eq "Status" ||
+ ( $txn->Type eq "Set" && $txn->Field eq "Status" );
+
+ my $queue = $self->TicketObj->QueueObj;
+ return 0 unless $queue->IsActiveStatus( $txn->OldValue );
+ return 0 unless $queue->IsInactiveStatus( $txn->NewValue );
+
+ return 1;
+}
+
+eval "require RT::Condition::CloseTicket_Vendor";
+die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/CloseTicket_Vendor.pm});
+eval "require RT::Condition::CloseTicket_Local";
+die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/CloseTicket_Local.pm});
+
+1;
diff --git a/rt/lib/RT/Condition/Generic.pm b/rt/lib/RT/Condition/Generic.pm
index da6ec476c..08baeda25 100755
--- a/rt/lib/RT/Condition/Generic.pm
+++ b/rt/lib/RT/Condition/Generic.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,191 +45,36 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
+
=head1 NAME
- RT::Condition::Generic - ;
+ RT::Condition::Generic - deprecated, see RT::Condition
=head1 SYNOPSIS
- use RT::Condition::Generic;
- my $foo = RT::Condition::Generic->new(
- TransactionObj => $tr,
- TicketObj => $ti,
- ScripObj => $scr,
- Argument => $arg,
- Type => $type);
-
- if ($foo->IsApplicable) {
- # do something
- }
-
+ use RT::Condition::Generic;
=head1 DESCRIPTION
+This module is provided only for backwards compatibility.
=head1 METHODS
-=begin testing
-
-ok (require RT::Condition::Generic);
-
-=end testing
-
-
=cut
-package RT::Condition::Generic;
-
use strict;
-use base qw/RT::Base/;
-
-# {{{ sub new
-sub new {
- my $proto = shift;
- my $class = ref($proto) || $proto;
- my $self = {};
- bless ($self, $class);
- $self->_Init(@_);
- return $self;
-}
-# }}}
-
-# {{{ sub _Init
-sub _Init {
- my $self = shift;
- my %args = ( TransactionObj => undef,
- TicketObj => undef,
- ScripObj => undef,
- TemplateObj => undef,
- Argument => undef,
- ApplicableTransTypes => undef,
- CurrentUser => undef,
- @_ );
-
- $self->{'Argument'} = $args{'Argument'};
- $self->{'ScripObj'} = $args{'ScripObj'};
- $self->{'TicketObj'} = $args{'TicketObj'};
- $self->{'TransactionObj'} = $args{'TransactionObj'};
- $self->{'ApplicableTransTypes'} = $args{'ApplicableTransTypes'};
- $self->CurrentUser($args{'CurrentUser'});
-}
-# }}}
-
-# Access Scripwide data
-
-# {{{ sub Argument
-
-=head2 Argument
-
-Return the optional argument associated with this ScripCondition
-
-=cut
-
-sub Argument {
- my $self = shift;
- return($self->{'Argument'});
-}
-# }}}
-
-# {{{ sub TicketObj
-
-=head2 TicketObj
-
-Return the ticket object we're talking about
-
-=cut
-
-sub TicketObj {
- my $self = shift;
- return($self->{'TicketObj'});
-}
-# }}}
-
-# {{{ sub ScripObj
-
-=head2 ScripObj
-
-Return the Scrip object we're talking about
-
-=cut
-
-sub ScripObj {
- my $self = shift;
- return($self->{'ScripObj'});
-}
-# }}}
-# {{{ sub TransactionObj
-
-=head2 TransactionObj
-
-Return the transaction object we're talking about
-
-=cut
-
-sub TransactionObj {
- my $self = shift;
- return($self->{'TransactionObj'});
-}
-# }}}
-
-# {{{ sub Type
-
-=head2 Type
-
-
-
-=cut
-
-sub ApplicableTransTypes {
- my $self = shift;
- return($self->{'ApplicableTransTypes'});
-}
-# }}}
-
-
-# Scrip methods
-
-
-#What does this type of Action does
-
-# {{{ sub Describe
-sub Describe {
- my $self = shift;
- return ($self->loc("No description for [_1]", ref $self));
-}
-# }}}
-
-
-#Parse the templates, get things ready to go.
-
-#If this rule applies to this transaction, return true.
-
-# {{{ sub IsApplicable
-sub IsApplicable {
- my $self = shift;
- return(undef);
-}
-# }}}
-
-# {{{ sub DESTROY
-sub DESTROY {
- my $self = shift;
-
- # We need to clean up all the references that might maybe get
- # oddly circular
- $self->{'TemplateObj'} =undef
- $self->{'TicketObj'} = undef;
- $self->{'TransactionObj'} = undef;
- $self->{'ScripObj'} = undef;
-
-}
-
-# }}}
+use warnings;
+package RT::Condition::Generic;
+use base 'RT::Condition';
eval "require RT::Condition::Generic_Vendor";
die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/Generic_Vendor.pm});
+warn "RT::Condition::Generic has become RT::Condition. Please adjust your RT::Condition::Generic_Vendor file at " . $INC{"RT/Condition/Generic_Vendor.pm"} if !$@;
+
eval "require RT::Condition::Generic_Local";
die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/Generic_Local.pm});
+warn "RT::Condition::Generic has become RT::Condition. Please adjust your RT::Condition::Generic_Local file at " . $INC{"RT/Condition/Generic_Local.pm"} if !$@;
1;
+
diff --git a/rt/lib/RT/Condition/Overdue.pm b/rt/lib/RT/Condition/Overdue.pm
index 4fb7f0d50..44d5f22e6 100644
--- a/rt/lib/RT/Condition/Overdue.pm
+++ b/rt/lib/RT/Condition/Overdue.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,8 +45,6 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
-
=head1 NAME
@@ -59,11 +57,8 @@ Returns true if the ticket we're operating on is overdue
=cut
package RT::Condition::Overdue;
-require RT::Condition::Generic;
-
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
=head2 IsApplicable
diff --git a/rt/lib/RT/Condition/OwnerChange.pm b/rt/lib/RT/Condition/OwnerChange.pm
index 2e10602dc..da9025304 100644
--- a/rt/lib/RT/Condition/OwnerChange.pm
+++ b/rt/lib/RT/Condition/OwnerChange.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,69 +45,23 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
-
package RT::Condition::OwnerChange;
-require RT::Condition::Generic;
-
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
=head2 IsApplicable
If we're changing the owner return true, otherwise return false
-=begin testing
-
-my $q = RT::Queue->new($RT::SystemUser);
-$q->Create(Name =>'ownerChangeTest');
-
-ok($q->Id, "Created a scriptest queue");
-
-my $s1 = RT::Scrip->new($RT::SystemUser);
-my ($val, $msg) =$s1->Create( Queue => $q->Id,
- ScripAction => 'User Defined',
- ScripCondition => 'On Owner Change',
- CustomIsApplicableCode => '',
- CustomPrepareCode => 'return 1',
- CustomCommitCode => '
- $self->TicketObj->SetPriority($self->TicketObj->Priority+1);
- return(1);
- ',
- Template => 'Blank'
- );
-ok($val,$msg);
-
-my $ticket = RT::Ticket->new($RT::SystemUser);
-my ($tv,$ttv,$tm) = $ticket->Create(Queue => $q->Id,
- Subject => "hair on fire",
- InitialPriority => '20'
- );
-ok($tv, $tm);
-ok($ticket->SetOwner('root'));
-is ($ticket->Priority , '21', "Ticket priority is set right");
-ok($ticket->Steal);
-is ($ticket->Priority , '22', "Ticket priority is set right");
-ok($ticket->Untake);
-is ($ticket->Priority , '23', "Ticket priority is set right");
-ok($ticket->Take);
-is ($ticket->Priority , '24', "Ticket priority is set right");
-
-
-
-
-
-=end testing
=cut
sub IsApplicable {
my $self = shift;
- if ($self->TransactionObj->Field eq 'Owner') {
+ if ( ( $self->TransactionObj->Field || '' ) eq 'Owner' ) {
return(1);
}
else {
diff --git a/rt/lib/RT/Condition/PriorityChange.pm b/rt/lib/RT/Condition/PriorityChange.pm
index 533cc4b31..268587a52 100644
--- a/rt/lib/RT/Condition/PriorityChange.pm
+++ b/rt/lib/RT/Condition/PriorityChange.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,15 +45,10 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
-
package RT::Condition::PriorityChange;
-require RT::Condition::Generic;
-
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
=head2 IsApplicable
diff --git a/rt/lib/RT/Condition/PriorityExceeds.pm b/rt/lib/RT/Condition/PriorityExceeds.pm
index 5f92957be..20089dbc3 100644
--- a/rt/lib/RT/Condition/PriorityExceeds.pm
+++ b/rt/lib/RT/Condition/PriorityExceeds.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,16 +45,10 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
-
package RT::Condition::PriorityExceeds;
-require RT::Condition::Generic;
-
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
-
=head2 IsApplicable
diff --git a/rt/lib/RT/Condition/QueueChange.pm b/rt/lib/RT/Condition/QueueChange.pm
index d5fbeecce..250a2de23 100644
--- a/rt/lib/RT/Condition/QueueChange.pm
+++ b/rt/lib/RT/Condition/QueueChange.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,16 +45,10 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
-
package RT::Condition::QueueChange;
-require RT::Condition::Generic;
-
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
-
=head2 IsApplicable
diff --git a/rt/lib/RT/Condition/ReopenTicket.pm b/rt/lib/RT/Condition/ReopenTicket.pm
new file mode 100644
index 000000000..1b62845f0
--- /dev/null
+++ b/rt/lib/RT/Condition/ReopenTicket.pm
@@ -0,0 +1,89 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+# <jesse@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::ReopenTicket;
+
+use strict;
+use warnings;
+
+use base 'RT::Condition';
+
+
+=head2 IsApplicable
+
+If the ticket was repopened, ie status was changed from any inactive status to
+an active. See F<RT_Config.pm> for C<ActiveStatuses> and C<InactiveStatuses>
+options.
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+
+ my $txn = $self->TransactionObj;
+ return 0 unless $txn->Type eq "Status" ||
+ ( $txn->Type eq "Set" && $txn->Field eq "Status" );
+
+ my $queue = $self->TicketObj->QueueObj;
+ return 0 unless $queue->IsInactiveStatus( $txn->OldValue );
+ return 0 unless $queue->IsActiveStatus( $txn->NewValue );
+
+ $RT::Logger->debug("Condition 'On Reopen' triggered "
+ ."for ticket #". $self->TicketObj->id
+ ." transaction #". $txn->id
+ );
+
+ return 1;
+}
+
+eval "require RT::Condition::ReopenTicket_Vendor";
+die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/ReopenTicket_Vendor.pm});
+eval "require RT::Condition::ReopenTicket_Local";
+die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/ReopenTicket_Local.pm});
+
+1;
diff --git a/rt/lib/RT/Condition/StatusChange.pm b/rt/lib/RT/Condition/StatusChange.pm
index 20da9e728..285b71da6 100644
--- a/rt/lib/RT/Condition/StatusChange.pm
+++ b/rt/lib/RT/Condition/StatusChange.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,15 +45,10 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
-
package RT::Condition::StatusChange;
-require RT::Condition::Generic;
-
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
=head2 IsApplicable
diff --git a/rt/lib/RT/Condition/UserDefined.pm b/rt/lib/RT/Condition/UserDefined.pm
index f4d2e270c..f339e9a80 100644
--- a/rt/lib/RT/Condition/UserDefined.pm
+++ b/rt/lib/RT/Condition/UserDefined.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,15 +45,10 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
package RT::Condition::UserDefined;
-
-use RT::Condition::Generic;
-
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
=head2 IsApplicable
@@ -64,6 +59,7 @@ This happens on every transaction. it's always applicable
sub IsApplicable {
my $self = shift;
+ local $@;
my $retval = eval $self->ScripObj->CustomIsApplicableCode;
if ($@) {
$RT::Logger->error("Scrip ".$self->ScripObj->Id. " IsApplicable failed: ".$@);