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-rw-r--r--rt/lib/RT/Condition/BeforeDue.pm10
-rw-r--r--rt/lib/RT/Condition/CloseTicket.pm84
-rw-r--r--rt/lib/RT/Condition/Overdue.pm11
-rw-r--r--rt/lib/RT/Condition/OwnerChange.pm54
-rw-r--r--rt/lib/RT/Condition/PriorityChange.pm11
-rw-r--r--rt/lib/RT/Condition/PriorityExceeds.pm12
-rw-r--r--rt/lib/RT/Condition/QueueChange.pm12
-rw-r--r--rt/lib/RT/Condition/ReopenTicket.pm89
-rw-r--r--rt/lib/RT/Condition/UserDefined.pm12
9 files changed, 197 insertions, 98 deletions
diff --git a/rt/lib/RT/Condition/BeforeDue.pm b/rt/lib/RT/Condition/BeforeDue.pm
index c42e07b26..b392f38b7 100644
--- a/rt/lib/RT/Condition/BeforeDue.pm
+++ b/rt/lib/RT/Condition/BeforeDue.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,15 +45,13 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
+
package RT::Condition::BeforeDue;
-require RT::Condition::Generic;
+use base 'RT::Condition';
use RT::Date;
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
-
sub IsApplicable {
my $self = shift;
diff --git a/rt/lib/RT/Condition/CloseTicket.pm b/rt/lib/RT/Condition/CloseTicket.pm
new file mode 100644
index 000000000..ded04482f
--- /dev/null
+++ b/rt/lib/RT/Condition/CloseTicket.pm
@@ -0,0 +1,84 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+# <jesse@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::CloseTicket;
+
+use strict;
+use warnings;
+
+use base 'RT::Condition';
+
+
+=head2 IsApplicable
+
+If the ticket was closed, ie status was changed from any active status to
+an inactive. See F<RT_Config.pm> for C<ActiveStatuses> and C<InactiveStatuses>
+options.
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+
+ my $txn = $self->TransactionObj;
+ return 0 unless $txn->Type eq "Status" ||
+ ( $txn->Type eq "Set" && $txn->Field eq "Status" );
+
+ my $queue = $self->TicketObj->QueueObj;
+ return 0 unless $queue->IsActiveStatus( $txn->OldValue );
+ return 0 unless $queue->IsInactiveStatus( $txn->NewValue );
+
+ return 1;
+}
+
+eval "require RT::Condition::CloseTicket_Vendor";
+die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/CloseTicket_Vendor.pm});
+eval "require RT::Condition::CloseTicket_Local";
+die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/CloseTicket_Local.pm});
+
+1;
diff --git a/rt/lib/RT/Condition/Overdue.pm b/rt/lib/RT/Condition/Overdue.pm
index 4fb7f0d50..44d5f22e6 100644
--- a/rt/lib/RT/Condition/Overdue.pm
+++ b/rt/lib/RT/Condition/Overdue.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,8 +45,6 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
-
=head1 NAME
@@ -59,11 +57,8 @@ Returns true if the ticket we're operating on is overdue
=cut
package RT::Condition::Overdue;
-require RT::Condition::Generic;
-
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
=head2 IsApplicable
diff --git a/rt/lib/RT/Condition/OwnerChange.pm b/rt/lib/RT/Condition/OwnerChange.pm
index 2e10602dc..da9025304 100644
--- a/rt/lib/RT/Condition/OwnerChange.pm
+++ b/rt/lib/RT/Condition/OwnerChange.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,69 +45,23 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
-
package RT::Condition::OwnerChange;
-require RT::Condition::Generic;
-
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
=head2 IsApplicable
If we're changing the owner return true, otherwise return false
-=begin testing
-
-my $q = RT::Queue->new($RT::SystemUser);
-$q->Create(Name =>'ownerChangeTest');
-
-ok($q->Id, "Created a scriptest queue");
-
-my $s1 = RT::Scrip->new($RT::SystemUser);
-my ($val, $msg) =$s1->Create( Queue => $q->Id,
- ScripAction => 'User Defined',
- ScripCondition => 'On Owner Change',
- CustomIsApplicableCode => '',
- CustomPrepareCode => 'return 1',
- CustomCommitCode => '
- $self->TicketObj->SetPriority($self->TicketObj->Priority+1);
- return(1);
- ',
- Template => 'Blank'
- );
-ok($val,$msg);
-
-my $ticket = RT::Ticket->new($RT::SystemUser);
-my ($tv,$ttv,$tm) = $ticket->Create(Queue => $q->Id,
- Subject => "hair on fire",
- InitialPriority => '20'
- );
-ok($tv, $tm);
-ok($ticket->SetOwner('root'));
-is ($ticket->Priority , '21', "Ticket priority is set right");
-ok($ticket->Steal);
-is ($ticket->Priority , '22', "Ticket priority is set right");
-ok($ticket->Untake);
-is ($ticket->Priority , '23', "Ticket priority is set right");
-ok($ticket->Take);
-is ($ticket->Priority , '24', "Ticket priority is set right");
-
-
-
-
-
-=end testing
=cut
sub IsApplicable {
my $self = shift;
- if ($self->TransactionObj->Field eq 'Owner') {
+ if ( ( $self->TransactionObj->Field || '' ) eq 'Owner' ) {
return(1);
}
else {
diff --git a/rt/lib/RT/Condition/PriorityChange.pm b/rt/lib/RT/Condition/PriorityChange.pm
index 533cc4b31..268587a52 100644
--- a/rt/lib/RT/Condition/PriorityChange.pm
+++ b/rt/lib/RT/Condition/PriorityChange.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,15 +45,10 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
-
package RT::Condition::PriorityChange;
-require RT::Condition::Generic;
-
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
=head2 IsApplicable
diff --git a/rt/lib/RT/Condition/PriorityExceeds.pm b/rt/lib/RT/Condition/PriorityExceeds.pm
index 5f92957be..20089dbc3 100644
--- a/rt/lib/RT/Condition/PriorityExceeds.pm
+++ b/rt/lib/RT/Condition/PriorityExceeds.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,16 +45,10 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
-
package RT::Condition::PriorityExceeds;
-require RT::Condition::Generic;
-
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
-
=head2 IsApplicable
diff --git a/rt/lib/RT/Condition/QueueChange.pm b/rt/lib/RT/Condition/QueueChange.pm
index d5fbeecce..250a2de23 100644
--- a/rt/lib/RT/Condition/QueueChange.pm
+++ b/rt/lib/RT/Condition/QueueChange.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,16 +45,10 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
-
package RT::Condition::QueueChange;
-require RT::Condition::Generic;
-
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
-
=head2 IsApplicable
diff --git a/rt/lib/RT/Condition/ReopenTicket.pm b/rt/lib/RT/Condition/ReopenTicket.pm
new file mode 100644
index 000000000..1b62845f0
--- /dev/null
+++ b/rt/lib/RT/Condition/ReopenTicket.pm
@@ -0,0 +1,89 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+# <jesse@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+package RT::Condition::ReopenTicket;
+
+use strict;
+use warnings;
+
+use base 'RT::Condition';
+
+
+=head2 IsApplicable
+
+If the ticket was repopened, ie status was changed from any inactive status to
+an active. See F<RT_Config.pm> for C<ActiveStatuses> and C<InactiveStatuses>
+options.
+
+=cut
+
+sub IsApplicable {
+ my $self = shift;
+
+ my $txn = $self->TransactionObj;
+ return 0 unless $txn->Type eq "Status" ||
+ ( $txn->Type eq "Set" && $txn->Field eq "Status" );
+
+ my $queue = $self->TicketObj->QueueObj;
+ return 0 unless $queue->IsInactiveStatus( $txn->OldValue );
+ return 0 unless $queue->IsActiveStatus( $txn->NewValue );
+
+ $RT::Logger->debug("Condition 'On Reopen' triggered "
+ ."for ticket #". $self->TicketObj->id
+ ." transaction #". $txn->id
+ );
+
+ return 1;
+}
+
+eval "require RT::Condition::ReopenTicket_Vendor";
+die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/ReopenTicket_Vendor.pm});
+eval "require RT::Condition::ReopenTicket_Local";
+die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/ReopenTicket_Local.pm});
+
+1;
diff --git a/rt/lib/RT/Condition/UserDefined.pm b/rt/lib/RT/Condition/UserDefined.pm
index f4d2e270c..f339e9a80 100644
--- a/rt/lib/RT/Condition/UserDefined.pm
+++ b/rt/lib/RT/Condition/UserDefined.pm
@@ -1,8 +1,8 @@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+#
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
@@ -45,15 +45,10 @@
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
-
package RT::Condition::UserDefined;
-
-use RT::Condition::Generic;
-
+use base 'RT::Condition';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Condition::Generic);
=head2 IsApplicable
@@ -64,6 +59,7 @@ This happens on every transaction. it's always applicable
sub IsApplicable {
my $self = shift;
+ local $@;
my $retval = eval $self->ScripObj->CustomIsApplicableCode;
if ($@) {
$RT::Logger->error("Scrip ".$self->ScripObj->Id. " IsApplicable failed: ".$@);
generated by cgit v1.2.1 (git 2.18.0) at 2025-01-11 06:24:15 +0000