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+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2015 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+#
+package RT::Action::SendForward;
+
+use strict;
+use warnings;
+
+use base qw(RT::Action::SendEmail);
+
+use Email::Address;
+
+=head2 Prepare
+
+=cut
+
+sub Prepare {
+ my $self = shift;
+
+ my $txn = $self->TransactionObj;
+
+ if ( $txn->Type eq 'Forward Transaction' ) {
+ my $forwarded_txn = RT::Transaction->new( $self->CurrentUser );
+ $forwarded_txn->Load( $txn->Field );
+ $self->{ForwardedTransactionObj} = $forwarded_txn;
+ }
+
+ my ( $result, $message ) = $self->TemplateObj->Parse(
+ Argument => $self->Argument,
+ Ticket => $self->TicketObj,
+ Transaction => $self->ForwardedTransactionObj,
+ ForwardTransaction => $self->TransactionObj,
+ );
+
+ if ( !$result ) {
+ return (undef);
+ }
+
+ my $mime = $self->TemplateObj->MIMEObj;
+ $mime->make_multipart unless $mime->is_multipart;
+
+ my $entity;
+ if ( $txn->Type eq 'Forward Transaction' ) {
+ $entity = $self->ForwardedTransactionObj->ContentAsMIME;
+ }
+ else {
+ my $txns = $self->TicketObj->Transactions;
+ $txns->Limit(
+ FIELD => 'Type',
+ OPERATOR => 'IN',
+ VALUE => [qw(Create Correspond)],
+ );
+
+ $entity = MIME::Entity->build(
+ Type => 'multipart/mixed',
+ Description => 'forwarded ticket',
+ );
+ $entity->add_part($_) foreach
+ map $_->ContentAsMIME,
+ @{ $txns->ItemsArrayRef };
+ }
+
+ $mime->add_part($entity);
+
+ my $txn_attachment = $self->TransactionObj->Attachments->First;
+ for my $header (qw/From To Cc Bcc/) {
+ if ( $txn_attachment->GetHeader( $header ) ) {
+ $mime->head->replace( $header => Encode::encode( "UTF-8", $txn_attachment->GetHeader($header) ) );
+ }
+ }
+
+ if ( RT->Config->Get('ForwardFromUser') ) {
+ $mime->head->replace( 'X-RT-Sign' => 0 );
+ }
+
+ $self->SUPER::Prepare();
+}
+
+sub SetSubjectToken {
+ my $self = shift;
+ return if RT->Config->Get('ForwardFromUser');
+ $self->SUPER::SetSubjectToken(@_);
+}
+
+sub ForwardedTransactionObj {
+ my $self = shift;
+ return $self->{'ForwardedTransactionObj'};
+}
+
+RT::Base->_ImportOverlays();
+
+1;