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-rw-r--r--rt/lib/RT/Action/AutoOpen.pm109
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diff --git a/rt/lib/RT/Action/AutoOpen.pm b/rt/lib/RT/Action/AutoOpen.pm
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--- a/rt/lib/RT/Action/AutoOpen.pm
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@@ -1,109 +0,0 @@
-# BEGIN BPS TAGGED BLOCK {{{
-#
-# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC
-# <jesse@bestpractical.com>
-#
-# (Except where explicitly superseded by other copyright notices)
-#
-#
-# LICENSE:
-#
-# This work is made available to you under the terms of Version 2 of
-# the GNU General Public License. A copy of that license should have
-# been provided with this software, but in any event can be snarfed
-# from www.gnu.org.
-#
-# This work is distributed in the hope that it will be useful, but
-# WITHOUT ANY WARRANTY; without even the implied warranty of
-# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
-# General Public License for more details.
-#
-# You should have received a copy of the GNU General Public License
-# along with this program; if not, write to the Free Software
-# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
-# 02110-1301 or visit their web page on the internet at
-# http://www.gnu.org/copyleft/gpl.html.
-#
-#
-# CONTRIBUTION SUBMISSION POLICY:
-#
-# (The following paragraph is not intended to limit the rights granted
-# to you to modify and distribute this software under the terms of
-# the GNU General Public License and is only of importance to you if
-# you choose to contribute your changes and enhancements to the
-# community by submitting them to Best Practical Solutions, LLC.)
-#
-# By intentionally submitting any modifications, corrections or
-# derivatives to this work, or any other work intended for use with
-# Request Tracker, to Best Practical Solutions, LLC, you confirm that
-# you are the copyright holder for those contributions and you grant
-# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
-# royalty-free, perpetual, license to use, copy, create derivative
-# works based on those contributions, and sublicense and distribute
-# those contributions and any derivatives thereof.
-#
-# END BPS TAGGED BLOCK }}}
-# This Action will open the BASE if a dependent is resolved.
-
-package RT::Action::AutoOpen;
-require RT::Action::Generic;
-
-use strict;
-use vars qw/@ISA/;
-@ISA=qw(RT::Action::Generic);
-
-#Do what we need to do and send it out.
-
-#What does this type of Action does
-
-# {{{ sub Describe
-sub Describe {
- my $self = shift;
- return (ref $self );
-}
-# }}}
-
-
-# {{{ sub Prepare
-sub Prepare {
- my $self = shift;
-
- # if the ticket is already open or the ticket is new and the message is more mail from the
- # requestor, don't reopen it.
-
- my $status = $self->TicketObj->Status;
- return undef if $status eq 'open';
- return undef if $status eq 'new' && $self->TransactionObj->IsInbound;
-
- if ( my $msg = $self->TransactionObj->Message->First ) {
- return undef if ($msg->GetHeader('RT-Control') || '') =~ /\bno-autoopen\b/i;
- }
-
- return 1;
-}
-# }}}
-
-sub Commit {
- my $self = shift;
- my $oldstatus = $self->TicketObj->Status();
- $self->TicketObj->__Set( Field => 'Status', Value => 'open' );
- $self->TicketObj->_NewTransaction(
- Type => 'Status',
- Field => 'Status',
- OldValue => $oldstatus,
- NewValue => 'open',
- Data => 'Ticket auto-opened on incoming correspondence'
- );
-
-
- return(1);
-}
-
-eval "require RT::Action::AutoOpen_Vendor";
-die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/AutoOpen_Vendor.pm});
-eval "require RT::Action::AutoOpen_Local";
-die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/AutoOpen_Local.pm});
-
-1;