diff options
Diffstat (limited to 'rt/lib/RT/Action/AutoOpen.pm')
-rw-r--r-- | rt/lib/RT/Action/AutoOpen.pm | 3 |
1 files changed, 1 insertions, 2 deletions
diff --git a/rt/lib/RT/Action/AutoOpen.pm b/rt/lib/RT/Action/AutoOpen.pm index 06721b7c4..156c1eea4 100644 --- a/rt/lib/RT/Action/AutoOpen.pm +++ b/rt/lib/RT/Action/AutoOpen.pm @@ -46,7 +46,6 @@ # # END BPS TAGGED BLOCK }}} -# This Action will open the BASE if a dependent is resolved. package RT::Action::AutoOpen; use strict; @@ -87,7 +86,7 @@ sub Prepare { # no change if the ticket is in initial status and the message is a mail # from a requestor - return 1 if $ticket->QueueObj->Lifecycle->IsInitial($ticket->Status) + return 1 if $ticket->LifecycleObj->IsInitial($ticket->Status) && $self->TransactionObj->IsInbound; if ( my $msg = $self->TransactionObj->Message->First ) { |