diff options
Diffstat (limited to 'rt/lib/RT/Action/AutoOpen.pm')
| -rw-r--r-- | rt/lib/RT/Action/AutoOpen.pm | 8 |
1 files changed, 5 insertions, 3 deletions
diff --git a/rt/lib/RT/Action/AutoOpen.pm b/rt/lib/RT/Action/AutoOpen.pm index b28c50d3e..3423db93e 100644 --- a/rt/lib/RT/Action/AutoOpen.pm +++ b/rt/lib/RT/Action/AutoOpen.pm @@ -1,8 +1,8 @@ -# {{{ BEGIN BPS TAGGED BLOCK +# BEGIN BPS TAGGED BLOCK {{{ # # COPYRIGHT: # -# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC +# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC # <jesse@bestpractical.com> # # (Except where explicitly superseded by other copyright notices) @@ -42,7 +42,7 @@ # works based on those contributions, and sublicense and distribute # those contributions and any derivatives thereof. # -# }}} END BPS TAGGED BLOCK +# END BPS TAGGED BLOCK }}} # This Action will open the BASE if a dependent is resolved. package RT::Action::AutoOpen; @@ -74,6 +74,8 @@ sub Prepare { if ( ( $self->TicketObj->Status eq 'open' ) || ( ( $self->TicketObj->Status eq 'new' ) && $self->TransactionObj->IsInbound ) + || ( defined $self->TransactionObj->Message->First + && $self->TransactionObj->Message->First->GetHeader('RT-Control') =~ /\bno-autoopen\b/i ) ) { return undef; |