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-rw-r--r--rt/html/Ticket/Update.html133
1 files changed, 76 insertions, 57 deletions
diff --git a/rt/html/Ticket/Update.html b/rt/html/Ticket/Update.html
index e19aacf6a..df739c9c7 100644
--- a/rt/html/Ticket/Update.html
+++ b/rt/html/Ticket/Update.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
+%# <jesse@bestpractical.com>
%#
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
@@ -14,16 +20,32 @@
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
%# General Public License for more details.
%#
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
%#
-%# END LICENSE BLOCK
+%# END BPS TAGGED BLOCK }}}
<& /Elements/Header, Title => $title &>
<& /Ticket/Elements/Tabs,
- Ticket => $Ticket ,
+ Ticket => $TicketObj,
Title=> $title &>
<FORM ACTION="Update.html" NAME="TicketUpdate"
@@ -31,50 +53,33 @@
<input type="hidden" name="QuoteTransaction" value="<% $ARGS{QuoteTransaction} %>">
<input type="hidden" name="DefaultStatus" value="<% $DefaultStatus %>">
<input type="hidden" name="Action" value="<% $ARGS{Action} %>">
-<font size=-1>
-
-<TABLE>
-<TR><TD>
-<a href="ModifyPeople.html?id=<%$Ticket->Id%>"><&|/l&>Ticket watchers</&></A></TD><TD align=right>
-<&|/l&>Requestor</&>:
-</TD><TD>
-<b><% $Ticket->RequestorAddresses %></b>
-</TD></TR>
-<TR><TD>&nbsp;</TD><TD align=right>
-<&|/l&>Cc</&>:
-</TD><TD>
-<b><% $Ticket->CcAddresses %></b>
-</TD></TR>
-<TR><TD>&nbsp;</TD><TD align=right>
-<&|/l&>AdminCc</&>:
-</TD><TD>
-<b><% $Ticket->AdminCcAddresses %></b>
-</TD></TR>
-</TR>
-</TABLE>
-<hr>
<TABLE BORDER=0>
<tr><td align=right><&|/l&>Status</&>:</td>
<td>
-<& /Elements/SelectStatus, Name=>"Status", Default => $DefaultStatus &>
+<& /Elements/SelectStatus, Name=>"Status", DefaultLabel => loc("[_1] (Unchanged)", loc($TicketObj->Status)), Default => $ARGS{'Status'} || ($TicketObj->Status eq $DefaultStatus ? undef : $DefaultStatus)&>
<&|/l&>Owner</&>:
-<& /Elements/SelectOwner, Name=>"Owner", Default => ($ARGS{'Owner'} || $Ticket->OwnerObj->Id()), QueueObj => $Ticket->QueueObj, TicketObj => $Ticket &>
+<& /Elements/SelectOwner, Name=>"Owner", DefaultLabel => loc("[_1] (Unchanged)", $TicketObj->OwnerObj->Name()), QueueObj => $TicketObj->QueueObj, TicketObj => $TicketObj, Default => $ARGS{'Owner'} &>
<&|/l&>Worked</&>: <input size=4 name="UpdateTimeWorked" value="<% $ARGS{UpdateTimeWorked}%>"> <&|/l&>minutes</&></td></tr>
+% my $skip;
+<& /Elements/Callback, _CallbackName => 'BeforeUpdateType', skip => \$skip, %ARGS &>
+% if (!$skip) {
+<INPUT TYPE=HIDDEN NAME=id VALUE="<%$TicketObj->Id%>"><br>
+% }
<tr><td align=right><&|/l&>Update Type</&>:</td>
<td><select name="UpdateType">
% if ($CanComment) {
- <option value="private" <%$CommentDefault%>><&|/l&>Comments (Not sent to requestors)</&></option>
+ <option value="private" <%$ARGS{'UpdateType'} eq "private" ? "SELECTED" : !$ARGS{'UpdateType'}&&$CommentDefault%>><&|/l&>Comments (Not sent to requestors)</&></option>
% }
% if ($CanRespond) {
- <option value="response" <%$ResponseDefault%>><&|/l&>Response to requestors</&></option>
+ <option value="response" <%$ARGS{'UpdateType'} eq "response" ? "SELECTED" : !$ARGS{'UpdateType'}&&$ResponseDefault%>><&|/l&>Reply to requestors</&></option>
% }
</select>
</td></tr>
-<tr><td align=right><&|/l&>Subject</&>:</td><td> <input name="UpdateSubject" size=60 value="<% ($ARGS{UpdateSubject}) ? $ARGS{UpdateSubject} : $Ticket->Subject()%>"></td></tr>
+<tr><td align=right><&|/l&>Subject</&>:</td><td> <input name="UpdateSubject" size=60 value="<% $ARGS{UpdateSubject} || $TicketObj->Subject()%>"></td></tr>
<tr><td align=right><&|/l&>Cc</&>:</td><td> <input name="UpdateCc" size=60
-value=<% $ARGS{UpdateCc} %>><BR>
+value="<% $ARGS{UpdateCc} %>"><BR>
<i><font size=-2>
<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. Does <b>not</b> change who will receive future updates.)</&></font></i>
</td></tr>
@@ -89,44 +94,56 @@ value=<% $ARGS{UpdateCc} %>><BR>
<TD COLSPAN=5>
<&|/l&>Check box to delete</&><BR>
% foreach my $attach_name (keys %{$session{'Attachments'}}) {
-<input type="checkbox" name="DeleteAttach-<%$attach_name%>"><%$attach_name%><BR>
+<input type="checkbox" name="DeleteAttach-<%$attach_name%>" value="1"><%$attach_name%><BR>
% } # end of foreach
</TD>
</TR>
<TR>
% } # end of if
+
+% if (my $TxnCFs = $TicketObj->TransactionCustomFields) {
+% while (my $CF = $TxnCFs->Next()) {
+<TR>
+<TD ALIGN=RIGHT><% $CF->Name %>:</TD>
+<TD><& /Elements/EditCustomField, CustomField => $CF, NamePrefix =>
+ "Object-RT::Transaction--CustomField-" &><em><% $CF->FriendlyType %></em></TD>
+</TR>
+% } # end if while
+% } # end of if
+
<tr><td align=right><&|/l&>Attach</&>:</td><td><input name="Attach" type="file"><INPUT TYPE=SUBMIT NAME="AddMoreAttach" VALUE="<&|/l&>Add More Files</&>"><input type="hidden" name="UpdateAttach" value="1">
</td></tr>
<tr><td align="right" valign="top"><&|/l&>Message</&>:</td><td>
<& /Elements/Callback, _CallbackName => 'BeforeMessageBox', %ARGS &>
% if (exists $ARGS{UpdateContent}) {
+% # preserve QuoteTransaction so we can use it to set up sane references/in/reply to
+% my $temp = $ARGS{'QuoteTransaction'};
% delete $ARGS{'QuoteTransaction'};
-<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, %ARGS&>
+<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&>
+% $ARGS{'QuoteTransaction'} = $temp;
% } else {
<& /Elements/MessageBox, Name=>"UpdateContent", %ARGS &>
% }
</td></tr>
- <INPUT TYPE=HIDDEN NAME=id VALUE="<%$Ticket->Id%>"><br>
</table>
-<& /Elements/Submit, Name => 'SubmitTicket' &>
- </FORM>
-
-
-
+<& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket' &>
+% if ($TicketObj->CurrentUserHasRight('ShowOutgoingEmail')) {
+<& /Ticket/Elements/PreviewScrips, TicketObj => $TicketObj, %ARGS &>
+% }
+</FORM>
<%INIT>
-
my $CanRespond = 0;
my $CanComment = 0;
my $title;
-my $Ticket = LoadTicket($id);
+my $TicketObj = LoadTicket($id);
unless($DefaultStatus){
- $DefaultStatus=($ARGS{'Status'} ||$Ticket->Status());
+ $DefaultStatus=($ARGS{'Status'} ||$TicketObj->Status());
}
if ($DefaultStatus =~ '^new$'){
@@ -134,27 +151,27 @@ if ($DefaultStatus =~ '^new$'){
}
if ($DefaultStatus eq 'resolved') {
- $title = loc("Resolve ticket #[_1] ([_2])", $Ticket->id, $Ticket->Subject);
+ $title = loc("Resolve ticket #[_1] ([_2])", $TicketObj->id, $TicketObj->Subject);
} else {
- $title = loc("Update ticket #[_1] ([_2])", $Ticket->id, $Ticket->Subject);
+ $title = loc("Update ticket #[_1] ([_2])", $TicketObj->id, $TicketObj->Subject);
}
# Things needed in the template - we'll do the processing here, just
# for the convenience:
my ($CommentDefault, $ResponseDefault);
-if (($Action eq 'Comment') or ($ARGS{'UpdateType'} eq 'private')) {
+if ($Action ne 'Respond') {
$CommentDefault = "SELECTED";
} else {
$ResponseDefault = "SELECTED";
}
-$CanRespond = 1 if ( $Ticket->CurrentUserHasRight('ReplyToTicket') or
- $Ticket->CurrentUserHasRight('ModifyTicket') );
+$CanRespond = 1 if ( $TicketObj->CurrentUserHasRight('ReplyToTicket') or
+ $TicketObj->CurrentUserHasRight('ModifyTicket') );
-$CanComment = 1 if ( $Ticket->CurrentUserHasRight('CommentOnTicket') or
- $Ticket->CurrentUserHasRight('ModifyTicket') );
+$CanComment = 1 if ( $TicketObj->CurrentUserHasRight('CommentOnTicket') or
+ $TicketObj->CurrentUserHasRight('ModifyTicket') );
# {{{ deal with deleting uploaded attachments
@@ -164,6 +181,7 @@ foreach my $key (keys %ARGS) {
}
$session{'Attachments'} = { %{$session{'Attachments'} || {}} };
}
+# }}}
# {{{ store the uploaded attachment in session
if ($ARGS{'Attach'}) { # attachment?
@@ -176,7 +194,7 @@ if ($ARGS{'Attach'}) { # attachment?
$subject =~ s#^.*[\\/]##;
my $attachment = MakeMIMEEntity(
- Subject => $subject,
+ Filename => $subject,
Body => "",
AttachmentFieldName => 'Attach'
);
@@ -193,9 +211,10 @@ unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) {
# }}}
if ( exists $ARGS{SubmitTicket} ) {
- $m->comp('Display.html', %ARGS);
+ $m->comp('Display.html', TicketObj => $TicketObj, %ARGS);
return;
}
+
</%INIT>
<%ARGS>
generated by cgit v1.2.1 (git 2.18.0) at 2025-08-10 04:16:28 +0000