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-rw-r--r--rt/html/Ticket/Update.html205
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diff --git a/rt/html/Ticket/Update.html b/rt/html/Ticket/Update.html
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--- a/rt/html/Ticket/Update.html
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-%# BEGIN LICENSE BLOCK
-%#
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
-%#
-%# (Except where explictly superceded by other copyright notices)
-%#
-%# This work is made available to you under the terms of Version 2 of
-%# the GNU General Public License. A copy of that license should have
-%# been provided with this software, but in any event can be snarfed
-%# from www.gnu.org.
-%#
-%# This work is distributed in the hope that it will be useful, but
-%# WITHOUT ANY WARRANTY; without even the implied warranty of
-%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
-%# General Public License for more details.
-%#
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
-%#
-%#
-%# END LICENSE BLOCK
-<& /Elements/Header, Title => $title &>
-<& /Ticket/Elements/Tabs,
- Ticket => $TicketObj,
- Title=> $title &>
-
-<FORM ACTION="Update.html" NAME="TicketUpdate"
- METHOD=POST enctype="multipart/form-data">
-<input type="hidden" name="QuoteTransaction" value="<% $ARGS{QuoteTransaction} %>">
-<input type="hidden" name="DefaultStatus" value="<% $DefaultStatus %>">
-<input type="hidden" name="Action" value="<% $ARGS{Action} %>">
-<font size=-1>
-
-<TABLE>
-<TR><TD>
-<a href="ModifyPeople.html?id=<%$TicketObj->Id%>"><&|/l&>Ticket watchers</&></A></TD><TD align=right>
-<&|/l&>Requestor</&>:
-</TD><TD>
-<b><% $TicketObj->RequestorAddresses %></b>
-</TD></TR>
-<TR><TD>&nbsp;</TD><TD align=right>
-<&|/l&>Cc</&>:
-</TD><TD>
-<b><% $TicketObj->CcAddresses %></b>
-</TD></TR>
-<TR><TD>&nbsp;</TD><TD align=right>
-<&|/l&>AdminCc</&>:
-</TD><TD>
-<b><% $TicketObj->AdminCcAddresses %></b>
-</TD></TR>
-</TR>
-</TABLE>
-<hr>
-
-<TABLE BORDER=0>
-
-<tr><td align=right><&|/l&>Status</&>:</td>
-<td>
-<& /Elements/SelectStatus, Name=>"Status", Default => $DefaultStatus &>
-<&|/l&>Owner</&>:
-<& /Elements/SelectOwner, Name=>"Owner", Default => ($ARGS{'Owner'} || $TicketObj->OwnerObj->Id()), QueueObj => $TicketObj->QueueObj, TicketObj => $TicketObj &>
-<&|/l&>Worked</&>: <input size=4 name="UpdateTimeWorked" value="<% $ARGS{UpdateTimeWorked}%>"> <&|/l&>minutes</&></td></tr>
-<tr><td align=right><&|/l&>Update Type</&>:</td>
-<td><select name="UpdateType">
-% if ($CanComment) {
- <option value="private" <%$CommentDefault%>><&|/l&>Comments (Not sent to requestors)</&></option>
-% }
-% if ($CanRespond) {
- <option value="response" <%$ResponseDefault%>><&|/l&>Response to requestors</&></option>
-% }
-</select>
-</td></tr>
-<tr><td align=right><&|/l&>Subject</&>:</td><td> <input name="UpdateSubject" size=60 value="<% ($ARGS{UpdateSubject}) ? $ARGS{UpdateSubject} : $TicketObj->Subject()%>"></td></tr>
-<tr><td align=right><&|/l&>Cc</&>:</td><td> <input name="UpdateCc" size=60
-value=<% $ARGS{UpdateCc} %>><BR>
-<i><font size=-2>
-<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. Does <b>not</b> change who will receive future updates.)</&></font></i>
-</td></tr>
-<tr><td align=right><&|/l&>Bcc</&>:</td><td> <input name="UpdateBcc" size=60 VALUE="<%$ARGS{UpdateBcc}%>"><BR>
-<i><font size=-2>
-<&|/l&>(Sends a blind carbon-copy of this update to a comma-delimited list of email addresses. Does <b>not</b> change who will receive future updates.)</&></font></i>
-</td></tr>
-% if (exists $session{'Attachments'}) {
-<TD>
-<&|/l&>Attached file</&>:
-</TD>
-<TD COLSPAN=5>
-<&|/l&>Check box to delete</&><BR>
-% foreach my $attach_name (keys %{$session{'Attachments'}}) {
-<input type="checkbox" name="DeleteAttach-<%$attach_name%>"><%$attach_name%><BR>
-% } # end of foreach
-</TD>
-</TR>
-<TR>
-% } # end of if
-<tr><td align=right><&|/l&>Attach</&>:</td><td><input name="Attach" type="file"><INPUT TYPE=SUBMIT NAME="AddMoreAttach" VALUE="<&|/l&>Add More Files</&>"><input type="hidden" name="UpdateAttach" value="1">
-</td></tr>
-<tr><td align="right" valign="top"><&|/l&>Message</&>:</td><td>
-<& /Elements/Callback, _CallbackName => 'BeforeMessageBox', %ARGS &>
-% if (exists $ARGS{UpdateContent}) {
-% delete $ARGS{'QuoteTransaction'};
-<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&>
-% } else {
-<& /Elements/MessageBox, Name=>"UpdateContent", %ARGS &>
-% }
-</td></tr>
- <INPUT TYPE=HIDDEN NAME=id VALUE="<%$TicketObj->Id%>"><br>
-</table>
-
-
-
-
-<& /Elements/Submit, Name => 'SubmitTicket' &>
- </FORM>
-
-
-
-<%INIT>
-
-my $CanRespond = 0;
-my $CanComment = 0;
-my $title;
-
-my $TicketObj = LoadTicket($id);
-
-unless($DefaultStatus){
- $DefaultStatus=($ARGS{'Status'} ||$TicketObj->Status());
-}
-
-if ($DefaultStatus =~ '^new$'){
- $DefaultStatus='open';
-}
-
-if ($DefaultStatus eq 'resolved') {
- $title = loc("Resolve ticket #[_1] ([_2])", $TicketObj->id, $TicketObj->Subject);
-} else {
- $title = loc("Update ticket #[_1] ([_2])", $TicketObj->id, $TicketObj->Subject);
-}
-
-# Things needed in the template - we'll do the processing here, just
-# for the convenience:
-
-my ($CommentDefault, $ResponseDefault);
-if (($Action eq 'Comment') or ($ARGS{'UpdateType'} eq 'private')) {
- $CommentDefault = "SELECTED";
-} else {
- $ResponseDefault = "SELECTED";
-}
-
-
-$CanRespond = 1 if ( $TicketObj->CurrentUserHasRight('ReplyToTicket') or
- $TicketObj->CurrentUserHasRight('ModifyTicket') );
-
-$CanComment = 1 if ( $TicketObj->CurrentUserHasRight('CommentOnTicket') or
- $TicketObj->CurrentUserHasRight('ModifyTicket') );
-
-
-# {{{ deal with deleting uploaded attachments
-foreach my $key (keys %ARGS) {
- if ($key =~ m/^DeleteAttach-(.+)$/) {
- delete $session{'Attachments'}{$1};
- }
- $session{'Attachments'} = { %{$session{'Attachments'} || {}} };
-}
-
-# {{{ store the uploaded attachment in session
-if ($ARGS{'Attach'}) { # attachment?
- $session{'Attachments'} = {} unless defined $session{'Attachments'};
-
- my $subject = "$ARGS{'Attach'}";
- # since CGI.pm deutf8izes the magic field, we need to add it back.
- Encode::_utf8_on($subject);
- # strip leading directories
- $subject =~ s#^.*[\\/]##;
-
- my $attachment = MakeMIMEEntity(
- Subject => $subject,
- Body => "",
- AttachmentFieldName => 'Attach'
- );
-
- $session{'Attachments'} = { %{$session{'Attachments'} || {}},
- $ARGS{'Attach'} => $attachment };
-}
-# }}}
-
-# delete temporary storage entry to make WebUI clean
-unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) {
- delete $session{'Attachments'};
-}
-# }}}
-
-if ( exists $ARGS{SubmitTicket} ) {
- $m->comp('Display.html', TicketObj => $TicketObj, %ARGS);
- return;
-}
-</%INIT>
-
-<%ARGS>
-$id => undef
-$Action => undef
-$DefaultStatus => undef
-</%ARGS>