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-rw-r--r--rt/html/Ticket/Elements/AddCustomers52
-rw-r--r--rt/html/Ticket/Elements/EditCustomers63
-rw-r--r--rt/html/Ticket/Elements/EditLinks133
-rw-r--r--rt/html/Ticket/Elements/ShowCustomers38
-rw-r--r--rt/html/Ticket/Elements/ShowLink40
-rw-r--r--rt/html/Ticket/Elements/ShowLinks87
-rw-r--r--rt/html/Ticket/Elements/ShowMemberOf57
-rw-r--r--rt/html/Ticket/Elements/ShowReferences72
-rw-r--r--rt/html/Ticket/Elements/ShowSummary6
-rw-r--r--rt/html/Ticket/Elements/ShowTransactionAttachments10
-rw-r--r--rt/html/Ticket/Elements/Tabs2
11 files changed, 169 insertions, 391 deletions
diff --git a/rt/html/Ticket/Elements/AddCustomers b/rt/html/Ticket/Elements/AddCustomers
new file mode 100644
index 000000000..e04c07702
--- /dev/null
+++ b/rt/html/Ticket/Elements/AddCustomers
@@ -0,0 +1,52 @@
+%# Copyright (c) 2004 Ivan Kohler <ivan-rt@420.am>
+%# Copyright (c) 2008 Freeside Internet Services, Inc.
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+%# General Public License for more details.
+<BR>
+<%$msg%><br>
+
+% if (@Customers) {
+
+<br><i>(Check box to link)<i>
+<table>
+% foreach my $customer (@Customers) {
+<tr>
+ <td>
+ <input type="checkbox" name="Ticket-AddCustomer-<% $customer->{'custnum'} %>" VALUE="1" <% scalar(@Customers) == 1 ? 'CHECKED' : '' %>>
+ <A HREF="<%$freeside_url%>/view/cust_main.cgi?<% $customer->{'custnum'} %>"><% &RT::URI::freeside::small_custview($customer->{'custnum'}, &RT::URI::freeside::FreesideGetConfig('countrydefault'), 1) |n %>
+ </td>
+</tr>
+% }
+</table>
+
+% }
+
+<%INIT>
+my ($msg);
+
+my $freeside_url = &RT::URI::freeside::FreesideURL();
+
+my @Customers = ();
+if ( $CustomerString ) {
+ @Customers = &RT::URI::freeside::smart_search( 'search' => $CustomerString );
+}
+
+my @Services = ();
+if ($ServiceString) {
+ @Services = (); #service_search();
+}
+
+</%INIT>
+
+<%ARGS>
+$CustomerString => undef
+$ServiceString => undef
+</%ARGS>
diff --git a/rt/html/Ticket/Elements/EditCustomers b/rt/html/Ticket/Elements/EditCustomers
new file mode 100644
index 000000000..0ba6e447b
--- /dev/null
+++ b/rt/html/Ticket/Elements/EditCustomers
@@ -0,0 +1,63 @@
+%# Copyright (c) 2004 Ivan Kohler <ivan-rt@420.am>
+%# Copyright (c) 2008 Freeside Internet Services, Inc.
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+%# General Public License for more details.
+<TABLE width=100%>
+ <TR>
+ <TD VALIGN=TOP WIDTH=50%>
+ <h3><&|/l&>Current Customers</&></h3>
+
+<table>
+ <tr>
+ <td><i><&|/l&>(Check box to disassociate)</&></i></td>
+ </tr>
+ <tr>
+ <td class="value">
+% foreach my $link ( @{ $Ticket->Customers->ItemsArrayRef } ) {
+
+ <INPUT TYPE=CHECKBOX NAME="DeleteLink--<%$link->Type%>-<%$link->Target%>">
+%# <& ShowLink, URI => $link->TargetURI &><br>
+ <A HREF="<% $link->TargetURI->Resolver->HREF %>"><% $link->TargetURI->Resolver->AsStringLong |n %></A>
+ <BR>
+% }
+ </td>
+ </tr>
+</table>
+
+</TD>
+
+<TD VALIGN=TOP>
+<h3><&|/l&>New Customer Links</&></h3>
+<&|/l&>Find customer</&><BR>
+<input name="CustomerString">
+<input type=submit name="OnlySearchForCustomers" value="<&|/l&>Go!</&>">
+<br><i>cust #, name, company or phone</i>
+<BR>
+%#<BR>
+%#<&|/l&>Find service</&><BR>
+%#<input name="ServiceString">
+%#<input type=submit name="OnlySearchForServices" value="<&|/l&>Go!</&>">
+%#<br><i>username, username@domain, domain, or IP address</i>
+%#<BR>
+
+<& AddCustomers, Ticket => $Ticket,
+ CustomerString => $CustomerString,
+ ServiceString => $ServiceString, &>
+
+</TD>
+</TR>
+</TABLE>
+
+<%ARGS>
+$CustomerString => undef
+$ServiceString => undef
+$Ticket => undef
+</%ARGS>
diff --git a/rt/html/Ticket/Elements/EditLinks b/rt/html/Ticket/Elements/EditLinks
deleted file mode 100644
index bdb8a6b7d..000000000
--- a/rt/html/Ticket/Elements/EditLinks
+++ /dev/null
@@ -1,133 +0,0 @@
-%# BEGIN LICENSE BLOCK
-%#
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
-%#
-%# (Except where explictly superceded by other copyright notices)
-%#
-%# This work is made available to you under the terms of Version 2 of
-%# the GNU General Public License. A copy of that license should have
-%# been provided with this software, but in any event can be snarfed
-%# from www.gnu.org.
-%#
-%# This work is distributed in the hope that it will be useful, but
-%# WITHOUT ANY WARRANTY; without even the implied warranty of
-%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
-%# General Public License for more details.
-%#
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
-%#
-%#
-%# END LICENSE BLOCK
-<TABLE width=100%>
- <TR>
- <TD VALIGN=TOP WIDTH=50%>
- <h3><&|/l&>Current Relationships</&></h3>
-
-<table>
- <tr>
- <td></td>
- <td><i><&|/l&>(Check box to delete)</&></i></td>
- </tr>
- <tr>
- <td class="labeltop"><&|/l&>Depends on</&>:</td>
- <td class="value">
-% while (my $link = $Ticket->DependsOn->Next) {
- <INPUT TYPE=CHECKBOX NAME="DeleteLink--<%$link->Type%>-<%$link->Target%>">
- <& ShowLink, URI => $link->TargetURI &><br>
-% }
- </td>
- </tr>
- <tr>
- <td class="labeltop"><&|/l&>Depended on by</&>:</td>
- <td class="value">
-% while (my $link = $Ticket->DependedOnBy->Next) {
-% my $member = $link->BaseObj;
- <INPUT TYPE=CHECKBOX NAME="DeleteLink-<%$link->Base%>-<%$link->Type%>-">
- <& ShowLink, URI => $link->BaseURI &><br>
-% }
- </td>
- </tr>
- <tr>
- <td class="labeltop"><&|/l&>Parents</&>:</td>
- <td class="value">
-% while (my $link = $Ticket->MemberOf->Next) {
- <INPUT TYPE=CHECKBOX NAME="DeleteLink--<%$link->Type%>-<%$link->Target%>">
- <& ShowLink, URI => $link->TargetURI &><br>
-% }
- </td>
- </tr>
- <tr>
- <td class="labeltop"><&|/l&>Children</&>:</td>
- <td class="value">
-% while (my $link = $Ticket->Members->Next) {
- <INPUT TYPE=CHECKBOX NAME="DeleteLink-<%$link->Base%>-<%$link->Type%>-">
- <& ShowLink, URI => $link->BaseURI &><br>
-% }
- </td>
- </tr>
- <tr>
- <td class="labeltop"><&|/l&>Refers to</&>:</td>
- <td class="value">
-% while (my $link = $Ticket->RefersTo->Next) {
- <INPUT TYPE=CHECKBOX NAME="DeleteLink--<%$link->Type%>-<%$link->Target%>">
- <& ShowLink, URI => $link->TargetURI &><br>
-%}
- </td>
- </tr>
- <tr>
- <td class="labeltop"><&|/l&>Referred to by</&>:</td>
- <td class="value">
-% while (my $link = $Ticket->ReferredToBy->Next) {
- <INPUT TYPE=CHECKBOX NAME="DeleteLink-<%$link->Base%>-<%$link->Type%>-">
- <& ShowLink, URI => $link->BaseURI &><br>
-% }
- </td>
- </tr>
-</table>
-
-</TD>
-<TD VALIGN=TOP>
-<h3><&|/l&>New Relationships</&></h3>
-<i><&|/l&>Enter tickets or URIs to link tickets to. Seperate multiple entries with spaces.</&></i><br>
-<TABLE>
- <TR>
- <TD class="label"><&|/l&>Merge into</&>:</TD>
- <TD class="entry"><input name="<%$Ticket->Id%>-MergeInto"> <i><&|/l&>(only one ticket)</&></i></TD>
- </TR>
- <TR>
- <TD class="label"><&|/l&>Depends on</&>:</TD>
- <TD class="entry"><input name="<%$Ticket->Id%>-DependsOn"></TD>
- </TR>
- <TR>
- <TD class="label"><&|/l&>Depended on by</&>:</TD>
- <TD class="entry"><input name="DependsOn-<%$Ticket->Id%>"></TD>
- </TR>
- <TR>
- <TD class="label"><&|/l&>Parents</&>:</TD>
- <TD class="entry"><input name="<%$Ticket->Id%>-MemberOf"></TD>
- </TR>
- <TR>
- <TD class="label"><&|/l&>Children</&>:</TD>
- <TD class="entry"> <input name="MemberOf-<%$Ticket->Id%>"></TD>
- </TR>
- <TR>
- <TD class="label"><&|/l&>Refers to</&>:</TD>
- <TD class="entry"><input name="<%$Ticket->Id%>-RefersTo"></TD>
- </TR>
- <TR>
- <TD class="label"><&|/l&>Referred to by</&>:</TD>
- <TD class="entry"> <input name="RefersTo-<%$Ticket->Id%>"></TD>
- </TR>
-</TABLE>
-</TD>
-</TR>
-</TABLE>
-
-
-
-<%ARGS>
-$Ticket => undef
-</%ARGS>
diff --git a/rt/html/Ticket/Elements/ShowCustomers b/rt/html/Ticket/Elements/ShowCustomers
new file mode 100644
index 000000000..3acf92dd4
--- /dev/null
+++ b/rt/html/Ticket/Elements/ShowCustomers
@@ -0,0 +1,38 @@
+%# Copyright (c) 2004 Ivan Kohler <ivan-rt@420.am>
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+%# General Public License for more details.
+<table>
+% my $cust = 0;
+% foreach my $custResolver ( map { $_->TargetURI->Resolver }
+% @{ $Ticket->Customers->ItemsArrayRef }
+% )
+% {
+% $cust++;
+% my $cust_main = '';
+ <tr>
+ <td class="value">
+ <A HREF="<% $custResolver->HREF %>"><% $custResolver->AsStringLong |n %></A>
+ </td>
+ </tr>
+% }
+% unless ( $cust ) {
+ <tr>
+ <td class="labeltop">
+ <i>(none)<i>
+ </td>
+ </tr>
+
+% }
+</table>
+<%ARGS>
+$Ticket => undef
+</%ARGS>
+
diff --git a/rt/html/Ticket/Elements/ShowLink b/rt/html/Ticket/Elements/ShowLink
deleted file mode 100644
index 493fd95a5..000000000
--- a/rt/html/Ticket/Elements/ShowLink
+++ /dev/null
@@ -1,40 +0,0 @@
-%# BEGIN LICENSE BLOCK
-%#
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
-%#
-%# (Except where explictly superceded by other copyright notices)
-%#
-%# This work is made available to you under the terms of Version 2 of
-%# the GNU General Public License. A copy of that license should have
-%# been provided with this software, but in any event can be snarfed
-%# from www.gnu.org.
-%#
-%# This work is distributed in the hope that it will be useful, but
-%# WITHOUT ANY WARRANTY; without even the implied warranty of
-%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
-%# General Public License for more details.
-%#
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
-%#
-%#
-%# END LICENSE BLOCK
-<A href="<%$URI->Resolver->HREF%>">
-% if ($URI->IsLocal) {
-% my $member = $URI->Object;
-% if (UNIVERSAL::isa($member, "RT::Ticket")) {
-<%$member->Id%>: (<%$member->OwnerObj->Name%>) <%$member->Subject%> [<% loc($member->Status) %>]
-% } elsif ( UNIVERSAL::can($member, 'Name')) {
-<%$URI->Resolver->AsString%>: <%$member->Name%>
-% } else {
-<%$URI->Resolver->AsString%>
-% }
-% } else {
-<%$URI->Resolver->AsString%>
-% }
-</a>
-<%ARGS>
-$URI => undef
-</%ARGS>
diff --git a/rt/html/Ticket/Elements/ShowLinks b/rt/html/Ticket/Elements/ShowLinks
deleted file mode 100644
index f88a6008d..000000000
--- a/rt/html/Ticket/Elements/ShowLinks
+++ /dev/null
@@ -1,87 +0,0 @@
-%# BEGIN LICENSE BLOCK
-%#
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
-%#
-%# (Except where explictly superceded by other copyright notices)
-%#
-%# This work is made available to you under the terms of Version 2 of
-%# the GNU General Public License. A copy of that license should have
-%# been provided with this software, but in any event can be snarfed
-%# from www.gnu.org.
-%#
-%# This work is distributed in the hope that it will be useful, but
-%# WITHOUT ANY WARRANTY; without even the implied warranty of
-%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
-%# General Public License for more details.
-%#
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
-%#
-%#
-%# END LICENSE BLOCK
-<table>
- <tr>
- <td class="labeltop"><&|/l&>Depends on</&>:</td>
- <td class="value">
-<ul>
-% while (my $Link = $Ticket->DependsOn->Next) {
-<li><& ShowLink, URI => $Link->TargetURI &>
-% }
-</ul>
- </td>
- </tr>
- <tr>
- <td class="labeltop"><&|/l&>Depended on by</&>:</td>
- <td class="value">
-<ul>
-% while (my $Link = $Ticket->DependedOnBy->Next) {
-<li><& ShowLink, URI => $Link->BaseURI &>
-% }
-</ul>
- </td>
- </tr>
- <tr>
- <td class="labeltop"><&|/l&>Parents</&>:</td>
- <td class="value">
-<ul>
-% while (my $Link = $Ticket->MemberOf->Next) {
-<li><& ShowLink, URI => $Link->TargetURI &>
-% }
-</ul>
- </td>
- </tr>
- <tr>
- <td class="labeltop"><&|/l&>Children</&>:</td>
- <td class="value"><& /Ticket/Elements/ShowMembers, Ticket => $Ticket &></td>
- </tr>
- <tr>
- <td class="labeltop"><&|/l&>Refers to</&>:</td>
- <td class="value">
-<ul>
-% while (my $Link = $Ticket->RefersTo->Next) {
-<li><& ShowLink, URI => $Link->TargetURI &>
-% }
-</ul>
- </td>
- </tr>
- <tr>
- <td class="labeltop"><&|/l&>Referred to by</&>:</td>
- <td class="value">
- <ul>
-% while (my $Link = $Ticket->ReferredToBy->Next) {
-<li><& ShowLink, URI => $Link->BaseURI &>
-% }
-</ul>
- </td>
- </tr>
-
-% # Allow people to add more rows to the table
-% $m->comp('/Elements/Callback', %ARGS );
-
-</table>
-
-<%ARGS>
-$Ticket => undef
-</%ARGS>
diff --git a/rt/html/Ticket/Elements/ShowMemberOf b/rt/html/Ticket/Elements/ShowMemberOf
deleted file mode 100644
index e443132bc..000000000
--- a/rt/html/Ticket/Elements/ShowMemberOf
+++ /dev/null
@@ -1,57 +0,0 @@
-%# BEGIN BPS TAGGED BLOCK {{{
-%#
-%# COPYRIGHT:
-%#
-%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
-%# <jesse@bestpractical.com>
-%#
-%# (Except where explicitly superseded by other copyright notices)
-%#
-%#
-%# LICENSE:
-%#
-%# This work is made available to you under the terms of Version 2 of
-%# the GNU General Public License. A copy of that license should have
-%# been provided with this software, but in any event can be snarfed
-%# from www.gnu.org.
-%#
-%# This work is distributed in the hope that it will be useful, but
-%# WITHOUT ANY WARRANTY; without even the implied warranty of
-%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
-%# General Public License for more details.
-%#
-%# You should have received a copy of the GNU General Public License
-%# along with this program; if not, write to the Free Software
-%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
-%#
-%#
-%# CONTRIBUTION SUBMISSION POLICY:
-%#
-%# (The following paragraph is not intended to limit the rights granted
-%# to you to modify and distribute this software under the terms of
-%# the GNU General Public License and is only of importance to you if
-%# you choose to contribute your changes and enhancements to the
-%# community by submitting them to Best Practical Solutions, LLC.)
-%#
-%# By intentionally submitting any modifications, corrections or
-%# derivatives to this work, or any other work intended for use with
-%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
-%# you are the copyright holder for those contributions and you grant
-%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
-%# royalty-free, perpetual, license to use, copy, create derivative
-%# works based on those contributions, and sublicense and distribute
-%# those contributions and any derivatives thereof.
-%#
-%# END BPS TAGGED BLOCK }}}
-<UL>
-% my $memberof = $Ticket->MemberOf;
-% while (my $member_of = $memberof->Next) {
-<LI><a href="<%$RT::WebPath%>/Ticket/Display.html?id=<%$member_of->Id%>"><%$member_of->Id%></a>: <%$member_of->Subject%> [<%$member_of->Status%>]
-% }
-</UL>
-
-<%INIT>
-</%INIT>
-<%ARGS>
-$Ticket => undef
-</%ARGS>
diff --git a/rt/html/Ticket/Elements/ShowReferences b/rt/html/Ticket/Elements/ShowReferences
deleted file mode 100644
index bb323f66c..000000000
--- a/rt/html/Ticket/Elements/ShowReferences
+++ /dev/null
@@ -1,72 +0,0 @@
-%# BEGIN BPS TAGGED BLOCK {{{
-%#
-%# COPYRIGHT:
-%#
-%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
-%# <jesse@bestpractical.com>
-%#
-%# (Except where explicitly superseded by other copyright notices)
-%#
-%#
-%# LICENSE:
-%#
-%# This work is made available to you under the terms of Version 2 of
-%# the GNU General Public License. A copy of that license should have
-%# been provided with this software, but in any event can be snarfed
-%# from www.gnu.org.
-%#
-%# This work is distributed in the hope that it will be useful, but
-%# WITHOUT ANY WARRANTY; without even the implied warranty of
-%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
-%# General Public License for more details.
-%#
-%# You should have received a copy of the GNU General Public License
-%# along with this program; if not, write to the Free Software
-%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
-%#
-%#
-%# CONTRIBUTION SUBMISSION POLICY:
-%#
-%# (The following paragraph is not intended to limit the rights granted
-%# to you to modify and distribute this software under the terms of
-%# the GNU General Public License and is only of importance to you if
-%# you choose to contribute your changes and enhancements to the
-%# community by submitting them to Best Practical Solutions, LLC.)
-%#
-%# By intentionally submitting any modifications, corrections or
-%# derivatives to this work, or any other work intended for use with
-%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
-%# you are the copyright holder for those contributions and you grant
-%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
-%# royalty-free, perpetual, license to use, copy, create derivative
-%# works based on those contributions, and sublicense and distribute
-%# those contributions and any derivatives thereof.
-%#
-%# END BPS TAGGED BLOCK }}}
-<UL>
-% while (my $Link = $Ticket->RefersTo->Next) {
-<LI>
-% if ($Link->TargetURI->IsLocal) {
-% my $member = $Link->TargetObj;
-
-<a href="<%$RT::WebPath%>/Ticket/Display.html?id=<%$member->Id%>"><%$member->Id%></a>: (<%$member->OwnerObj->Name%>) <%$member->Subject%> [<%$member->Status%>]<br>
-% } else {
-<A HREF="<%$Link->TargetURI->HREF%>"><%$Link->Target%></A>
-% }
-%}
-
-
-
-% while (my $Link = $Ticket->ReferredToBy->Next) {
-<LI>
-% if ($Link->BaseURI->IsLocal) {
-% my $member = $Link->BaseObj;
-<a href="<%$RT::WebPath%>/Ticket/Display.html?id=<%$member->Id%>"><%$member->Id%></a>: (<%$member->OwnerObj->Name%>) <%$member->Subject%> [<%$member->Status%>]<br>
-% } else {
-<A HREF="<%$Link->BaseURI->HREF%>"><%$Link->Base%></A>
-%}
-% }
-</UL>
-<%ARGS>
-$Ticket => undef
-</%ARGS>
diff --git a/rt/html/Ticket/Elements/ShowSummary b/rt/html/Ticket/Elements/ShowSummary
index aeec0fdfb..2f153f3bc 100644
--- a/rt/html/Ticket/Elements/ShowSummary
+++ b/rt/html/Ticket/Elements/ShowSummary
@@ -67,6 +67,12 @@
<& /Ticket/Elements/ShowPeople, Ticket => $Ticket &>
</&>
+ <&| /Widgets/TitleBox, title => loc('Customers'),
+ title_href =>"$RT::WebPath/Ticket/ModifyCustomers.html?id=".$Ticket->Id,
+ class=> 'ticket-info-customers' &>
+ <& /Ticket/Elements/ShowCustomers, Ticket => $Ticket &>
+ </&>
+
<& /Ticket/Elements/ShowAttachments, Ticket => $Ticket, Attachments => $Attachments &>
<br />
<& /Ticket/Elements/ShowRequestor, Ticket => $Ticket &>
diff --git a/rt/html/Ticket/Elements/ShowTransactionAttachments b/rt/html/Ticket/Elements/ShowTransactionAttachments
index 662b744ae..66823d743 100644
--- a/rt/html/Ticket/Elements/ShowTransactionAttachments
+++ b/rt/html/Ticket/Elements/ShowTransactionAttachments
@@ -139,8 +139,14 @@ unless ( ($message->GetHeader('Content-Disposition')||"") =~ /attachment/i ) {
# if it's a text/plain show the body
elsif ( $message->ContentType =~ m{^(text|message|text)}i ) {
- eval { require Text::Quoted; $content = Text::Quoted::extract($content); };
- if ($@) { 1; }
+ #don't want to use this even if it is installed, its
+ #segfaulting on weird characters and silently truncating the
+ #ticket history output
+ #see:
+ # r44838@pinglin: jesse | 2006-11-14 15:53:18 -0500
+ # * Move Text::Quoted back to being a run-time require. So that it's possible to turn off the feature if it causes your perl to segfault. (Text::Tabs is...not robust in the face of perl bugs)
+ #eval { require Text::Quoted; $content = Text::Quoted::extract($content); };
+ #if ($@) { 1; }
$m->comp(
'ShowMessageStanza',
diff --git a/rt/html/Ticket/Elements/Tabs b/rt/html/Ticket/Elements/Tabs
index 98ed143e9..3149e6b7c 100644
--- a/rt/html/Ticket/Elements/Tabs
+++ b/rt/html/Ticket/Elements/Tabs
@@ -121,6 +121,8 @@ my $ticket_page_tabs = {
{ title => loc('People'), path => "Ticket/ModifyPeople.html?id=" . $id, },
_E => { title => loc('Links'),
path => "Ticket/ModifyLinks.html?id=" . $id, },
+ _Eb=> { title => loc('Customers'),
+ path => "Ticket/ModifyCustomers.html?id=" . $id, },
_F => { title => loc('Reminders'),
path => "Ticket/Reminders.html?id=" . $id,
separator => 1, },
generated by cgit v1.2.1 (git 2.18.0) at 2025-06-13 08:31:05 +0000