diff options
Diffstat (limited to 'rt/html/Ticket/Elements')
34 files changed, 3303 insertions, 0 deletions
diff --git a/rt/html/Ticket/Elements/AddCustomers b/rt/html/Ticket/Elements/AddCustomers new file mode 100644 index 000000000..e04c07702 --- /dev/null +++ b/rt/html/Ticket/Elements/AddCustomers @@ -0,0 +1,52 @@ +%# Copyright (c) 2004 Ivan Kohler <ivan-rt@420.am> +%# Copyright (c) 2008 Freeside Internet Services, Inc. +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +<BR> +<%$msg%><br> + +% if (@Customers) { + +<br><i>(Check box to link)<i> +<table> +% foreach my $customer (@Customers) { +<tr> + <td> + <input type="checkbox" name="Ticket-AddCustomer-<% $customer->{'custnum'} %>" VALUE="1" <% scalar(@Customers) == 1 ? 'CHECKED' : '' %>> + <A HREF="<%$freeside_url%>/view/cust_main.cgi?<% $customer->{'custnum'} %>"><% &RT::URI::freeside::small_custview($customer->{'custnum'}, &RT::URI::freeside::FreesideGetConfig('countrydefault'), 1) |n %> + </td> +</tr> +% } +</table> + +% } + +<%INIT> +my ($msg); + +my $freeside_url = &RT::URI::freeside::FreesideURL(); + +my @Customers = (); +if ( $CustomerString ) { + @Customers = &RT::URI::freeside::smart_search( 'search' => $CustomerString ); +} + +my @Services = (); +if ($ServiceString) { + @Services = (); #service_search(); +} + +</%INIT> + +<%ARGS> +$CustomerString => undef +$ServiceString => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/AddWatchers b/rt/html/Ticket/Elements/AddWatchers new file mode 100644 index 000000000..891ff95b5 --- /dev/null +++ b/rt/html/Ticket/Elements/AddWatchers @@ -0,0 +1,123 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<br /> +<%$msg%><br /> + +<&|/l&>Add new watchers</&>:<br /> + +<table> +% if ($Users and $Users->Count) { +<tr><td> +<&|/l&>Type</&> +</td><td> +<&|/l&>Username</&> +</td></tr> +% while (my $u = $Users->Next ) { +<tr><td><&/Elements/SelectWatcherType, Name => "Ticket-AddWatcher-Principal-".$u->PrincipalId &></td><td><%$u->Name%> (<%$u->RealName%>)</td></tr> +% } +% } + +% if ($Groups and $Groups->Count) { +<tr><td> +<&|/l&>Type</&> +</td><td> +<&|/l&>Group</&> +</td></tr> +% while (my $g = $Groups->Next ) { +<tr><td><&/Elements/SelectWatcherType, Name => "Ticket-AddWatcher-Principal-".$g->PrincipalId, Scope => 'queue' &></td><td><%$g->Name%> (<%$g->Description%>)</td></tr> +% } +% } + +<tr><td> +<&|/l&>Type</&> +</td><td> +<&|/l&>Email</&> +</td></tr> +<tr><td> +<&/Elements/SelectWatcherType, Name => "WatcherTypeEmail1" &> +</td><td> +<input name="WatcherAddressEmail1" size="15" /> +</td></tr> +<tr><td> +<&/Elements/SelectWatcherType, Name => "WatcherTypeEmail2" &> +</td><td> +<input name="WatcherAddressEmail2" size="15" /> +</td></tr> +<tr><td> +<&/Elements/SelectWatcherType, Name => "WatcherTypeEmail3" &> +</td><td> +<input name="WatcherAddressEmail3" size="15" /> +</td></tr> +</table> + +<%INIT> +my ($msg, $Users, $Groups); + +if ($UserString) { + $Users = RT::Users->new($session{'CurrentUser'}); + $Users->Limit(FIELD => $UserField, VALUE => $UserString, OPERATOR => $UserOp); + $Users->LimitToPrivileged if $PrivilegedOnly; + } + +if ($GroupString) { + $Groups = RT::Groups->new($session{'CurrentUser'}); + $Groups->Limit(FIELD => 'Domain', OPERATOR => '=', VALUE => 'UserDefined'); + $Groups->Limit(FIELD => $GroupField, VALUE => $GroupString, OPERATOR => $GroupOp); + } + +</%INIT> + +<%ARGS> +$UserField => 'Name' +$UserOp => '=' +$UserString => undef +$GroupField => 'Name' +$GroupOp => '=' +$GroupString => undef +$PrivilegedOnly => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/BulkLinks b/rt/html/Ticket/Elements/BulkLinks new file mode 100644 index 000000000..e449b18d8 --- /dev/null +++ b/rt/html/Ticket/Elements/BulkLinks @@ -0,0 +1,77 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<table> + <tr> + <td class="label"><&|/l&>Merge into</&>:</td> + <td class="entry"><input name="Ticket-MergeInto" /> <i><&|/l&>(only one ticket)</&></i></td> + </tr> + <tr> + <td class="label"><&|/l&>Depends on</&>:</td> + <td class="entry"><input name="Ticket-DependsOn" /></td> + </tr> + <tr> + <td class="label"><&|/l&>Depended on by</&>:</td> + <td class="entry"><input name="DependsOn-Ticket" /></td> + </tr> + <tr> + <td class="label"><&|/l&>Parents</&>:</td> + <td class="entry"><input name="Ticket-MemberOf" /></td> + </tr> + <tr> + <td class="label"><&|/l&>Children</&>:</td> + <td class="entry"> <input name="MemberOf-Ticket" /></td> + </tr> + <tr> + <td class="label"><&|/l&>Refers to</&>:</td> + <td class="entry"><input name="Ticket-RefersTo" /></td> + </tr> + <tr> + <td class="label"><&|/l&>Referred to by</&>:</td> + <td class="entry"> <input name="RefersTo-Ticket" /></td> + </tr> +</table> diff --git a/rt/html/Ticket/Elements/EditBasics b/rt/html/Ticket/Elements/EditBasics new file mode 100644 index 000000000..d68fe6522 --- /dev/null +++ b/rt/html/Ticket/Elements/EditBasics @@ -0,0 +1,117 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<table> + <tr> + <td class="label"><&|/l&>Subject</&>:</td> + <td class="value"><input name="Subject" value="<%$TicketObj->Subject|h%>" size="50" /></td> + </tr> + + <tr> + <td class="label"><&|/l&>Status</&>:</td> + <td class="value"><%$SelectStatus|n%></td> + </tr> + <tr> + <td class="label"><&|/l&>Queue</&>:</td> + <td class="value"><%$SelectQueue|n%></td> + </tr> + <tr> + <td class="label"><&|/l&>Owner</&>:</td> + <td class="value"><& /Elements/SelectOwner, + Name => 'Owner', + QueueObj => $TicketObj->QueueObj, + TicketObj => $TicketObj, + Default => $TicketObj->OwnerObj->Id, + DefaultValue => 0, + &></td> + </tr> + + <tr> + <td class="label"><&|/l&>Time Estimated</&>:</td> + <td class="value"><input name="TimeEstimated" value="<%$TicketObj->TimeEstimated|h%>" size="5" /> + <& /Elements/SelectTimeUnits, Name =>'TimeEstimated' &> +</td> + </tr> + <tr> + <td class="label"><&|/l&>Time Worked</&>:</td> + <td class="value"><input name="TimeWorked" value="<%$TicketObj->TimeWorked|h%>" size="5" /> + <& /Elements/SelectTimeUnits, Name =>'TimeWorked' &> +</td> + + </tr> + <tr> + <td class="label"><&|/l&>Time Left</&>:</td> + <td class="value"><input name="TimeLeft" value="<%$TicketObj->TimeLeft|h%>" size="5" /> + <& /Elements/SelectTimeUnits, Name =>'TimeLeft' &> + </td> + </tr> + + <tr> + <td class="label"><&|/l&>Priority</&>:</td> + <td class="value"><input name="Priority" value="<%$TicketObj->Priority|h%>" size="5" /></td> + </tr> + + <tr> + <td class="label"><&|/l&>Final Priority</&>:</td> + <td class="value"><input name="FinalPriority" value="<%$TicketObj->FinalPriority|h%>" size="5" /></td> + </tr> + + + +<& /Elements/Callback, _CallbackName => 'EndOfList', TicketObj => $TicketObj, %ARGS &> +</table> + +<%INIT> +#It's hard to do this inline, so we'll preload the html of the selectstatus in here. +my $SelectStatus = $m->scomp("/Elements/SelectStatus", Name => 'Status', DefaultLabel => loc("[_1] (Unchanged)",loc($TicketObj->Status))); +my $SelectQueue = $m->scomp("/Elements/SelectQueue", Name => 'Queue', Default =>$TicketObj->QueueObj->Id); + +</%INIT> +<%ARGS> + +$TicketObj => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/EditCustomField b/rt/html/Ticket/Elements/EditCustomField new file mode 100644 index 000000000..fff3925aa --- /dev/null +++ b/rt/html/Ticket/Elements/EditCustomField @@ -0,0 +1,57 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<%init> + +# RT 3.2 API compatibility glue + +$RT::Logger->debug("Ticket/Elements/EditCustomField is deprecated in RT 3.4 and will be removed in 3.6."); + +$ARGS{'NamePrefix'} =~ s/^Ticket-/Object-RT::Ticket-/; +$ARGS{'NamePrefix'} =~ s/^CustomField-/Object-RT::Ticket--CustomField-/; +$m->comp('/Elements/EditCustomField', %ARGS, Object=> $ARGS{'TicketObj'}); +</%init> diff --git a/rt/html/Ticket/Elements/EditCustomFields b/rt/html/Ticket/Elements/EditCustomFields new file mode 100644 index 000000000..04d7180af --- /dev/null +++ b/rt/html/Ticket/Elements/EditCustomFields @@ -0,0 +1,110 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<table> +% my $i = 0; +% while ( my $CustomField = $CustomFields->Next ) { +% next unless $CustomField->CurrentUserHasRight('ModifyCustomField'); +% $i++; +% if ( $i % 2 ) { +<tr> +% } +<td width="50%"> +<table> + <tr id="CF-<%$CustomField->id%>-EditRow"> + <td class="labeltop"> + <b><%$CustomField->Name%></b><br /> + <i><%$CustomField->FriendlyType%></i> + </td> + <td class="entry"><& /Elements/EditCustomField, + Object => $TicketObj, + CustomField => $CustomField, + NamePrefix => $NamePrefix , + Default => $m->notes('Field-' . $CustomField->Id), + &> +% if (my $msg = $m->notes('InvalidField-' . $CustomField->Id)) { + <br /> + <em style="color: red"><% $msg %></em> +% } + </td> + </tr> +</table> +</td> + +% unless ( $i % 2 ) { +</tr> +% } + +% } + +%# close row if required +% if ( $i % 2 ) { +</tr> +% } + +</table> +<%INIT> +my $CustomFields; +my $NamePrefix; + +if ($TicketObj) { + $CustomFields = $TicketObj->CustomFields(); + $NamePrefix = "Object-RT::Ticket-".$TicketObj->Id."-CustomField-"; + +} else { + $CustomFields = $QueueObj->TicketCustomFields(); + $NamePrefix = "Object-RT::Ticket--CustomField-"; +} + + $m->comp('/Elements/Callback', _CallbackName => 'MassageCustomFields', + CustomFields => $CustomFields); + +</%INIT> +<%ARGS> +$TicketObj => undef +$QueueObj => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/EditCustomers b/rt/html/Ticket/Elements/EditCustomers new file mode 100644 index 000000000..0ba6e447b --- /dev/null +++ b/rt/html/Ticket/Elements/EditCustomers @@ -0,0 +1,63 @@ +%# Copyright (c) 2004 Ivan Kohler <ivan-rt@420.am> +%# Copyright (c) 2008 Freeside Internet Services, Inc. +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +<TABLE width=100%> + <TR> + <TD VALIGN=TOP WIDTH=50%> + <h3><&|/l&>Current Customers</&></h3> + +<table> + <tr> + <td><i><&|/l&>(Check box to disassociate)</&></i></td> + </tr> + <tr> + <td class="value"> +% foreach my $link ( @{ $Ticket->Customers->ItemsArrayRef } ) { + + <INPUT TYPE=CHECKBOX NAME="DeleteLink--<%$link->Type%>-<%$link->Target%>"> +%# <& ShowLink, URI => $link->TargetURI &><br> + <A HREF="<% $link->TargetURI->Resolver->HREF %>"><% $link->TargetURI->Resolver->AsStringLong |n %></A> + <BR> +% } + </td> + </tr> +</table> + +</TD> + +<TD VALIGN=TOP> +<h3><&|/l&>New Customer Links</&></h3> +<&|/l&>Find customer</&><BR> +<input name="CustomerString"> +<input type=submit name="OnlySearchForCustomers" value="<&|/l&>Go!</&>"> +<br><i>cust #, name, company or phone</i> +<BR> +%#<BR> +%#<&|/l&>Find service</&><BR> +%#<input name="ServiceString"> +%#<input type=submit name="OnlySearchForServices" value="<&|/l&>Go!</&>"> +%#<br><i>username, username@domain, domain, or IP address</i> +%#<BR> + +<& AddCustomers, Ticket => $Ticket, + CustomerString => $CustomerString, + ServiceString => $ServiceString, &> + +</TD> +</TR> +</TABLE> + +<%ARGS> +$CustomerString => undef +$ServiceString => undef +$Ticket => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/EditDates b/rt/html/Ticket/Elements/EditDates new file mode 100644 index 000000000..f694506d0 --- /dev/null +++ b/rt/html/Ticket/Elements/EditDates @@ -0,0 +1,77 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<table> + <tr> + <td class="label"><&|/l&>Starts</&>:</td> + <td class="entry"><& /Elements/SelectDate, menu_prefix => 'Starts', current => 0 &> + (<% $TicketObj->StartsObj->AsString %>)</td> + </tr> + <tr> + <td class="label"><&|/l&>Started</&>:</td> + <td class="entry"><& /Elements/SelectDate, menu_prefix => 'Started', current => 0 &> (<%$TicketObj->StartedObj->AsString %>)</td> + </tr> + + <tr> + <td class="label"> + <&|/l&>Last Contact</&>: + </td> + <td class="entry"> + <& /Elements/SelectDate, menu_prefix => 'Told', current => 0 &> (<% $TicketObj->ToldObj->AsString %>) + </td> + </tr> + <tr> + <td class="label"><&|/l&>Due</&>:</td> + <td class="entry"> + <& /Elements/SelectDate, menu_prefix => 'Due', current => 0 &> (<% $TicketObj->DueObj->AsString %>) + </td> + </tr> +</table> +<%ARGS> +$TicketObj => undef +</%ARGS> + diff --git a/rt/html/Ticket/Elements/EditPeople b/rt/html/Ticket/Elements/EditPeople new file mode 100644 index 000000000..fd23ae0d6 --- /dev/null +++ b/rt/html/Ticket/Elements/EditPeople @@ -0,0 +1,93 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<table width="100%"> +<tr> +<td valign="top"> + +<h3><&|/l&>New watchers</&></h3> +<&|/l&>Find people whose</&><br /> +<& /Elements/SelectUsers &> +<input type="submit" class="button" name="OnlySearchForPeople" value="<&|/l&>Go!</&>" /> +<br /> +<&|/l&>Find groups whose</&><br /> +<& /Elements/SelectGroups &> +<input type="submit" class="button" name="OnlySearchForGroup" value="<&|/l&>Go!</&>" /> + +<& AddWatchers, Ticket => $Ticket, UserString => $UserString, + UserOp => $UserOp, UserField => $UserField, + GroupString => $GroupString, GroupOp => $GroupOp, + GroupField => $GroupField, PrivilegedOnly => $PrivilegedOnly &> +</td><td valign="top"> +<h3><&|/l&>Owner</&></h3> +<&|/l&>Owner</&>: <& /Elements/SelectOwner, Name => 'Owner', QueueObj => $Ticket->QueueObj, TicketObj => $Ticket, Default => $Ticket->OwnerObj->Id, DefaultValue => 0&> +<h3><&|/l&>Current watchers</&></h3> +<&|/l&>(Check box to delete)</&><br /> + +<&|/l&>Requestors</&>: +<& EditWatchers, TicketObj => $Ticket, Watchers => $Ticket->Requestors &> + +<&|/l&>Cc</&>: +<& EditWatchers, TicketObj => $Ticket, Watchers => $Ticket->Cc &> + +<&|/l&>Administrative Cc</&>: +<& EditWatchers, TicketObj => $Ticket, Watchers => $Ticket->AdminCc &> + +</td> +</tr> +</table> + +<%ARGS> +$UserField => undef +$UserOp => undef +$UserString => undef +$GroupField => undef +$GroupOp => undef +$GroupString => undef +$PrivilegedOnly => undef +$Ticket => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/EditWatchers b/rt/html/Ticket/Elements/EditWatchers new file mode 100644 index 000000000..918dddb68 --- /dev/null +++ b/rt/html/Ticket/Elements/EditWatchers @@ -0,0 +1,81 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<ul> +%# Print out a placeholder if there are none. +%if ($Members->Count == 0 ) { +<li><i><&|/l&>none</&></i></li> +% } + + +%while (my $watcher=$Members->Next) { +<li> +<input type="checkbox" class="checkbox" name="Ticket-DeleteWatcher-Type-<%$Watchers->Type%>-Principal-<%$watcher->MemberId%>" value="1" unchecked /> +%if ($watcher->MemberObj->IsUser) { +<a href="<%$RT::WebPath%>/Admin/Users/Modify.html?id=<%$watcher->MemberObj->Object->id%>"> +<%$watcher->MemberObj->Object->Name%></a> +% if ($TicketObj and grep { $_->Content eq $watcher->MemberObj->Object->EmailAddress } $TicketObj->SquelchMailTo) { +<b><&|/l&>(Will not be sent email)</&></b> +% } + +%} else { +<a href="<%$RT::WebPath%>/Admin/Groups/Modify.html?id=<%$watcher->MemberObj->Object->id%>"> +<%$watcher->MemberObj->Object->Name%></a> +%} +</li> +% } +</ul> +<%INIT> +my $Members = $Watchers->MembersObj; +</%INIT> +<%ARGS> +$TicketObj => undef +$Watchers => undef +</%ARGS> + + + diff --git a/rt/html/Ticket/Elements/FindAttachments b/rt/html/Ticket/Elements/FindAttachments new file mode 100755 index 000000000..a9d698d31 --- /dev/null +++ b/rt/html/Ticket/Elements/FindAttachments @@ -0,0 +1,95 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<%INIT> +my %documents; + +#A default implementation here loops through all transactions and pulls out all their attachments. +# We end up doing an end-run around that to get a bit more performance + +# We force the cache of ticket transactions to get populated up front. otherwise, the +# code that looks at attachments will look at each one in turn. +my $attachments = RT::Attachments->new( $session{'CurrentUser'} ); + +$attachments->Columns( qw( Id Filename ContentType Headers Subject Parent ContentEncoding ContentType TransactionId Created)); + +my $transactions = $attachments->NewAlias('Transactions'); +$attachments->Join( ALIAS1 => 'main', + FIELD1 => 'TransactionId', + ALIAS2 => $transactions, + FIELD2 => 'id' ); + +my $tickets = $attachments->NewAlias('Tickets'); + + $attachments->Join( ALIAS1 => $transactions, + FIELD1 => 'ObjectId', + ALIAS2 => $tickets, + FIELD2 => 'id' ); + + $attachments->Limit( ALIAS => $transactions, + FIELD => 'ObjectType', + VALUE => 'RT::Ticket'); +if ($Tickets) { + while ($Ticket = $Tickets->Next) { + $attachments->Limit( ALIAS => $tickets, + FIELD => 'EffectiveId', + VALUE => $Ticket->id() ); + } +} else { + $attachments->Limit( ALIAS => $tickets, + FIELD => 'EffectiveId', + VALUE => $Ticket->id() ); +} + + +return ($attachments); +</%INIT> +<%ARGS> +$Ticket => undef +$Tickets => undef +</%ARGS> + diff --git a/rt/html/Ticket/Elements/LoadTextAttachments b/rt/html/Ticket/Elements/LoadTextAttachments new file mode 100755 index 000000000..fc83d6605 --- /dev/null +++ b/rt/html/Ticket/Elements/LoadTextAttachments @@ -0,0 +1,94 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<%INIT> + +my $attachments = RT::Attachments->new( $session{'CurrentUser'} ); + +$attachments->Columns( qw(id Content ContentType TransactionId ContentEncoding)); + +if ( $Ticket->CurrentUserHasRight('ShowTicket') ) { + my $transactions = $attachments->NewAlias('Transactions'); + $attachments->Join( ALIAS1 => 'main', + FIELD1 => 'TransactionId', + ALIAS2 => $transactions, + FIELD2 => 'id' ); + + my $tickets = $attachments->NewAlias('Tickets'); + + + $attachments->Join( ALIAS1 => $transactions, + FIELD1 => 'ObjectId', + ALIAS2 => $tickets, + FIELD2 => 'id' ); + + $attachments->Limit( ALIAS => $transactions, + FIELD => 'ObjectType', + VALUE => 'RT::Ticket'); + + + $attachments->Limit( ALIAS => $tickets, + FIELD => 'EffectiveId', + VALUE => $Ticket->id() ); + # if the user may not see comments do not return them + unless ( $Ticket->CurrentUserHasRight('ShowTicketComments') ) { + $attachments->Limit( ALIAS => $transactions, FIELD => 'Type', OPERATOR => '!=', VALUE => "Comment" ); + } + + $attachments->Limit ( FIELD => 'ContentType', OPERATOR => '=', VALUE => 'text/plain'); + $attachments->Limit ( FIELD => 'ContentType', OPERATOR => 'STARTSWITH', VALUE => 'message/'); + $attachments->Limit ( FIELD => 'ContentType', OPERATOR => '=', VALUE => 'text'); + if ($RT::SuppressInlineTextFiles) { + $attachments->Limit ( FIELD => 'Filename', OPERATOR => 'IS', VALUE => 'NULL'); + } +} +return ($attachments); +</%INIT> +<%ARGS> +$Ticket => undef +</%ARGS> + diff --git a/rt/html/Ticket/Elements/PreviewScrips b/rt/html/Ticket/Elements/PreviewScrips new file mode 100755 index 000000000..423040c8e --- /dev/null +++ b/rt/html/Ticket/Elements/PreviewScrips @@ -0,0 +1,133 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<%args> +$TicketObj => undef + +</%args> +<%init> + +my $arg = 'Ticket-'.$TicketObj->Id.'-SquelchMailTo'; +my @squelchto = ref($ARGS{$arg}) eq 'ARRAY' ? @{$ARGS{$arg}} : ($ARGS{$arg}); + +foreach my $address (@squelchto) { + $TicketObj->SquelchMailTo($address) if ($address); +} + + +$arg = 'Ticket-'.$TicketObj->Id.'-UnsquelchMailTo'; +my @unsquelchto = ref($ARGS{$arg}) eq 'ARRAY' ? @{$ARGS{$arg}} : ($ARGS{$arg}); + +foreach my $address (@unsquelchto) { + $TicketObj->UnsquelchMailTo($address) if ($address); +} + + +my $action; + +if (( $ARGS{'UpdateType'} eq 'response' ) || ($ARGS{'Action'} eq 'Respond' )) { + $action = 'Correspond'; +} +else { + $action = 'Comment'; +} + +my $Message = MakeMIMEEntity( + Subject => $ARGS{'UpdateSubject'}, + Body => $ARGS{'UpdateContent'}, +); + +my ( $Transaction, $Description, $Object ) = $TicketObj->$action( + CcMessageTo => $ARGS{'UpdateCc'}, + BccMessageTo => $ARGS{'UpdateBcc'}, + MIMEObj => $Message, + TimeTaken => $ARGS{'UpdateTimeWorked'}, + DryRun => 1 +); +unless ( $Transaction ) { + $RT::Logger->error("Coulfn't fire '$action' action: $Description"); +} + + +my @non_recipients = $TicketObj->SquelchMailTo; +</%init> +<h2><&|/l&>This message will be sent to...</&></h2> + +% if ( $Object ) { +<i><&|/l&>(Check boxes to disable notifications to the listed recipients)</&></i><br /> +% foreach my $scrip (@{$Object->Scrips->Prepared}) { +% next unless $scrip->ActionObj->Action->isa('RT::Action::SendEmail'); +<b><% $scrip->Description %></b><br /> +<&|/l, loc($scrip->ConditionObj->Name), loc($scrip->ActionObj->Name), loc($scrip->TemplateObj->Name)&>[_1] [_2] with template [_3]</&> +<br /> +%foreach my $type qw(To Cc Bcc) { +%my @addresses = $scrip->ActionObj->Action->$type(); +<ul> +%foreach my $addr (@addresses) { +<li> <b><%loc($type)%></b>: <input type="checkbox" class="checkbox" name="Ticket-<%$TicketObj->id%>-SquelchMailTo" value="<%$addr->address%>" /> <%$addr->address%> +% } +</ul> +% } +% if ($RT::PreviewScripMessages) { +<textarea cols="80" rows="5"> +<%$scrip->ActionObj->TemplateObj->MIMEObj->as_string%> +</textarea> +% } +% } +% } +<br /> + +<h2><&|/l&>Messages about this ticket will not be sent to...</&></h2> +<i><&|/l&>(Check boxes to enable notifications to the listed recipients)</&></i> +<br /> +<ul> +% foreach my $recipient (@non_recipients) { +<li><input type="checkbox" class="checkbox" name="Ticket-<%$TicketObj->id%>-UnsquelchMailTo" value="<%$recipient->Content%>" /> +<% $recipient->Content %> +% } +</ul> +<& /Elements/Submit, Value => 'UpdatePreview', Label => loc('Save changes')&> diff --git a/rt/html/Ticket/Elements/Reminders b/rt/html/Ticket/Elements/Reminders new file mode 100644 index 000000000..63d68c7b1 --- /dev/null +++ b/rt/html/Ticket/Elements/Reminders @@ -0,0 +1,168 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<%args> +$Ticket => undef +$id => undef +$ShowCompleted => 0 +$Edit => 0 +</%args> +<%init> + +$Ticket = LoadTicket($id) if ($id); + +my $request_args = $m->request_args(); + +my $reminder_collection = $Ticket->Reminders->Collection; + +if ( $request_args->{'update-reminders'} ) { + while ( my $reminder = $reminder_collection->Next ) { + if ( $reminder->Status ne 'resolved' && $request_args->{ 'Complete-Reminder-' . $reminder->id } ) { + $Ticket->Reminders->Resolve($reminder); + } + elsif ( $reminder->Status eq 'resolved' && !$request_args->{ 'Complete-Reminder-' . $reminder->id } ) { + $Ticket->Reminders->Open($reminder); + } + + if ( exists( $request_args->{ 'Reminder-Subject-' . $reminder->id } ) && ( $reminder->Subject ne $request_args->{ 'Reminder-Subject-' . $reminder->id } )) { + $reminder->SetSubject( $request_args->{ 'Reminder-Subject-' . $reminder->id } ) ; + } + + if ( exists( $request_args->{ 'Reminder-Owner-' . $reminder->id } ) && ( $reminder->Owner != $request_args->{ 'Reminder-Owner-' . $reminder->id } )) { + $reminder->SetOwner( $request_args->{ 'Reminder-Owner-' . $reminder->id } , "Force" ) ; + } + + if ( exists( $request_args->{ 'Reminder-Due-' . $reminder->id } ) && ( $reminder->DueObj->Date ne $request_args->{ 'Reminder-Due-' . $reminder->id } )) { + $reminder->SetDue( $request_args->{ 'Reminder-Due-' . $reminder->id } ) ; + } + } +} + +if ( $request_args->{'NewReminder-Subject'} ) { + my $due_obj = RT::Date->new( $session{'CurrentUser'} ); + my $date = Time::ParseDate::parsedate( + $request_args->{'NewReminder-Due'}, + UK => $RT::DateDayBeforeMonth, + PREFER_PAST => 0, + PREFER_FUTURE => 1 + ); + $due_obj->Set( Value => $date, Format => 'unix' ); + my ( $add_id, $msg, $txnid ) = $Ticket->Reminders->Add( + + Subject => $request_args->{'NewReminder-Subject'}, + Owner => $request_args->{'NewReminder-Owner'}, + Due => $due_obj->ISO + ); +} + +# We've made changes, let's reload our search + +$reminder_collection = $Ticket->Reminders->Collection; +</%init> +<input type="hidden" class="hidden" name="id" value="<% $Ticket->id %>" /> +<input type="hidden" class="hidden" name="update-reminders" value="1" /> +<div> +% while (my $reminder = $reminder_collection->Next) { +% if ($reminder->Status eq 'resolved' && !$ShowCompleted) { +<input type="hidden" class="hidden" name="Complete-Reminder-<% $reminder->id %>" value="1" /> +% } elsif ($Edit) { +<& SELF:EditEntry, Reminder => $reminder, Ticket => $Ticket &> +% } else { +<& SELF:ShowEntry, Reminder => $reminder, Ticket => $Ticket &> +% } +% } +</div> +<div> +<h3><&|/l&>New reminder:</&></h3> +<& SELF:NewReminder, Ticket => $Ticket &> +<%method NewReminder> +<%args> +$Ticket +</%args> +<div class="input-row"> +<label class="horizontal" for="NewReminder-Subject" ><&|/l&>Subject</&>:</label> +<input type="text" size="15" name="NewReminder-Subject" /> +</div> +<div class="input-row"> +<label class="horizontal" for="NewReminder-Owner" ><&|/l&>Owner</&>:</label> +<& /Elements/SelectOwner, Name => 'NewReminder-Owner', QueueObj => $Ticket->QueueObj, DefaultValue => 0 &> +</div> +<div class="input-row"> +<label class="horizontal" for="NewReminder-Due" ><&|/l&>Due</&> <&|/l&>(yyyy/mm/dd)</&>:</label> +<& /Elements/SelectDate, Name => "NewReminder-Due", Default => "" &> +</div> +</div> +</%method> +<%method EditEntry> +<%args> +$Reminder +$Ticket +</%args> +<input + type="checkbox" + name="Complete-Reminder-<%$Reminder->id%>" + <% $Reminder->Status eq 'resolved' ? 'CHECKED' : '' %> +/> + <input type="text" size="15" name="Reminder-Subject-<% $Reminder->id %>" value="<%$Reminder->Subject%>" /> • + <& /Elements/SelectOwner, Name => 'Reminder-Owner-'.$Reminder->id, Queue => $Ticket->QueueObj, Default => $Reminder->Owner, DefaultValue => 0 &> + <& /Elements/SelectDate, Name => 'Reminder-Due-'.$Reminder->id, Default => $Reminder->DueObj->Date &> + (<%$Reminder->DueObj->Unix>0 ? $Reminder->DueObj->AgeAsString : '' %>)<br /> +</%method> +<%method ShowEntry> +<%args> +$Reminder +$Ticket +</%args> +<input + type="checkbox" + name="Complete-Reminder-<%$Reminder->id%>" + <% $Reminder->Status eq 'resolved' ? 'CHECKED' : '' %> +/> + <%$Reminder->Subject%> • + <%$Reminder->OwnerObj->Name%> + <%$Reminder->DueObj->Unix>0 ? "• ". $Reminder->DueObj->AgeAsString : '' |n%><br /> +</%method> diff --git a/rt/html/Ticket/Elements/ShowAttachments b/rt/html/Ticket/Elements/ShowAttachments new file mode 100644 index 000000000..6f1de620a --- /dev/null +++ b/rt/html/Ticket/Elements/ShowAttachments @@ -0,0 +1,104 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +% if (keys %documents) { +<&| /Widgets/TitleBox, title => loc('Attachments'), + title_class=> 'inverse', + color => "#336699" &> + +% foreach my $key (keys %documents) { + +<%$key%><br /> +<ul> +% foreach my $rev (@{$documents{$key}}) { + +<%PERL> +my $size = $rev->ContentLength; + +if ($size) { + if ($size > 1024) { + $size = int($size/102.4)/10 . "k"; + } + else { + $size = $size ."b"; + } + +</%PERL> + +<li><font size="-2"> +<a href="<%$RT::WebPath%>/Ticket/Attachment/<%$rev->TransactionId%>/<%$rev->Id%>/<%$rev->Filename | u%>"> +<&|/l, $rev->CreatedAsString, $size, $rev->CreatorObj->Name &>[_1] ([_2]) by [_3]</&> +</a> +</font></li> +% } +% } +</ul> + +% } +</&> + +<br /> +% } + +<%INIT> + +# If we haven't been passed in an Attachments object (through the precaching mechanism) +# then we need to find one +$Attachments ||= $m->comp('FindAttachments', Ticket => $Ticket); + +my %documents; +while ( my $attach = $Attachments->Next() ) { + next unless ($attach->Filename()); + unshift( @{ $documents{ $attach->Filename } }, $attach ); +} + +</%INIT> +<%ARGS> +$Ticket => undef +$Attachments => undef +</%ARGS> + diff --git a/rt/html/Ticket/Elements/ShowBasics b/rt/html/Ticket/Elements/ShowBasics new file mode 100644 index 000000000..631b90927 --- /dev/null +++ b/rt/html/Ticket/Elements/ShowBasics @@ -0,0 +1,85 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<table> + <tr> + <td class="label id"><&|/l&>Id</&>:</td> + <td class="value id"><%$Ticket->Id %></td> + </tr> + <tr> + <td class="label status"><&|/l&>Status</&>:</td> + <td class="value status"><&|/l&><% $Ticket->Status%></&></td> + </tr> +% if ($Ticket->TimeEstimated) { + <tr> + <td class="label time estimated"><&|/l&>Estimated</&>:</td> + <td class="value time estimated"><& ShowTime, minutes => $Ticket->TimeEstimated &></td> + </tr> +% } +% if ($Ticket->TimeWorked) { + <tr> + <td class="label time worked"><&|/l&>Worked</&>:</td> + <td class="value time worked"><& ShowTime, minutes => $Ticket->TimeWorked &></td> + </tr> +% } + <tr> + <td class="label time left"><&|/l&>Left</&>:</td> + <td class="value time left"><& ShowTime, minutes => $Ticket->TimeLeft &></td> + </tr> + <tr> + <td class="label priority"><&|/l&>Priority</&>:</td> + <td class="value priority"><%$Ticket->Priority%>/<%$Ticket->FinalPriority %></td> + </tr> + <tr> + <td class="label queue"><&|/l&>Queue</&>:</td> + <td class="value queue"><& ShowQueue, QueueObj => $Ticket->QueueObj &></td> + </tr> +<& /Elements/Callback, _CallbackName => 'EndOfList', TicketObj => $Ticket, %ARGS &> +</table> +<%ARGS> +$Ticket => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/ShowCustomFields b/rt/html/Ticket/Elements/ShowCustomFields new file mode 100644 index 000000000..f307d9dd2 --- /dev/null +++ b/rt/html/Ticket/Elements/ShowCustomFields @@ -0,0 +1,51 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<& /Elements/ShowCustomFields, Object => $Ticket &> +<%ARGS> +$Ticket => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/ShowCustomers b/rt/html/Ticket/Elements/ShowCustomers new file mode 100644 index 000000000..3acf92dd4 --- /dev/null +++ b/rt/html/Ticket/Elements/ShowCustomers @@ -0,0 +1,38 @@ +%# Copyright (c) 2004 Ivan Kohler <ivan-rt@420.am> +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +<table> +% my $cust = 0; +% foreach my $custResolver ( map { $_->TargetURI->Resolver } +% @{ $Ticket->Customers->ItemsArrayRef } +% ) +% { +% $cust++; +% my $cust_main = ''; + <tr> + <td class="value"> + <A HREF="<% $custResolver->HREF %>"><% $custResolver->AsStringLong |n %></A> + </td> + </tr> +% } +% unless ( $cust ) { + <tr> + <td class="labeltop"> + <i>(none)<i> + </td> + </tr> + +% } +</table> +<%ARGS> +$Ticket => undef +</%ARGS> + diff --git a/rt/html/Ticket/Elements/ShowDates b/rt/html/Ticket/Elements/ShowDates new file mode 100644 index 000000000..e00b5ee80 --- /dev/null +++ b/rt/html/Ticket/Elements/ShowDates @@ -0,0 +1,86 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<table> + <tr> + <td class="label date created"><&|/l&>Created</&>:</td> + <td class="value date created"><% $Ticket->CreatedObj->AsString %></td> + </tr> + <tr> + <td class="label date starts"><&|/l&>Starts</&>:</td> + <td class="value date starts"><% $Ticket->StartsObj->AsString %></td> + </tr> + <tr> + <td class="label date started"><&|/l&>Started</&>:</td> + <td class="value date started"><% $Ticket->StartedObj->AsString %></td> + </tr> + <tr> + <td class="label date told"><a href="<% $RT::WebPath %>/Ticket/Display.html?id=<% $Ticket->id %>&Action=SetTold"><&|/l&>Last Contact</&></a>:</td> + <td class="value date told"><% $Ticket->ToldObj->AsString %></td> + </tr> + <tr> + <td class="label date due"><&|/l&>Due</&>:</td> + <td class="value date due"><% $Ticket->DueObj->AsString %></td> + </tr> + <tr> + <td class="label date resolved"><&|/l&>Closed</&>:</td> + <td class="value date resolved"><% $Ticket->ResolvedObj->AsString %></td> + </tr> + <tr> + <td class="label date updated"><&|/l&>Updated</&>:</td> +% my $UpdatedString = $Ticket->LastUpdated ? loc("[_1] by [_2]", $Ticket->LastUpdatedAsString, $Ticket->LastUpdatedByObj->Name) : loc("Never"); +% if ($UpdatedLink) { + <td class="value date updated"><A HREF="#lasttrans"><% $UpdatedString | h %></a></td> +% } else { + <td class="value date updated"><% $UpdatedString | h %></td> +% } + </tr> +</table> +<%ARGS> +$Ticket => undef +$UpdatedLink => 1 +</%ARGS> diff --git a/rt/html/Ticket/Elements/ShowDependencies b/rt/html/Ticket/Elements/ShowDependencies new file mode 100644 index 000000000..b2f4d298d --- /dev/null +++ b/rt/html/Ticket/Elements/ShowDependencies @@ -0,0 +1,65 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<&|/l&>Depends on</&>:<br /> +% while (my $Link = $Ticket->DependsOn->Next) { +% my $member = $Link->TargetObj; +<a href="<%$RT::WebPath%>/Ticket/Display.html?id=<%$member->Id%>"><%$member->Id%></a>: (<%$member->OwnerObj->Name%>) <%$member->Subject%> +[<%$member->Status%>] + <br /> +% } +<&|/l&>Depended on by</&>:<br /> +% while (my $Link = $Ticket->DependedOnBy->Next) { +% my $member = $Link->TargetObj; +<a href="<%$RT::WebPath%>/Ticket/Display.html?id=<%$member->Id%>"><%$member->Id%></a>: (<%$member->OwnerObj->Name%>) <%$member->Subject%> +[<%$member->Status%>] + <br /> +% } + +<%ARGS> +$Ticket => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/ShowGroupMembers b/rt/html/Ticket/Elements/ShowGroupMembers new file mode 100644 index 000000000..e39bc690e --- /dev/null +++ b/rt/html/Ticket/Elements/ShowGroupMembers @@ -0,0 +1,63 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +%# Released under the terms of version 2 of the GNU Public License + +% my $UserMembers = $Group->UserMembersObj; +% while (my $member = $UserMembers->Next()) { +<& ShowUserEntry, User => $member, Ticket => $Ticket &><br /> +% } +% my $GroupMembers = $Group->MembersObj; +% $GroupMembers->LimitToGroups(); +% while (my $member = $GroupMembers->Next()) { +<&|/l&>Group</&>: <%$member->MemberObj->Object->Name%><br /> +% } + +<%ARGS> +$Group => undef +$Ticket => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/ShowHistory b/rt/html/Ticket/Elements/ShowHistory new file mode 100644 index 000000000..45cd5122f --- /dev/null +++ b/rt/html/Ticket/Elements/ShowHistory @@ -0,0 +1,166 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<%doc> +# This is (ab)used in Admin/(Users|Groups)/History.html and should probably +# be generalized at some point. +</%doc> +<%perl> +if ($ShowDisplayModes or $ShowTitle) { + my $title = $ShowTitle + ? loc('History') + : ' '; + + my $titleright; + + if ($ShowDisplayModes) { + $titleright = q[<span style="color: black">] . loc('Display mode') . ':</span> '; + + if ($ShowHeaders) { + $titleright .= qq{<a href="$URIFile?id=} . + $Ticket->id.qq{">} . + loc("Brief headers") . + qq{</a> — }; + $titleright .= q[<span class="selected">] . loc("Full headers") . "</span>"; + } + else { + $titleright .= q[<span class="selected">] . loc("Brief headers") . "</span> — "; + $titleright .= qq{<a href="$URIFile?ShowHeaders=1;id=} . + $Ticket->id.qq{">} . + loc("Full headers") . + qq{</a>}; + } + } +</%perl> +<& /Widgets/TitleBoxStart, title => $title, titleright => $titleright &> +% } + +<div id="ticket-history"> +<%perl> +my @attachments = @{$Attachments->ItemsArrayRef()}; +my @attachment_content = @{$AttachmentContent->ItemsArrayRef()}; + +while ( my $Transaction = $Transactions->Next ) { + my $skip = 0; + $m->comp( '/Elements/Callback', + _CallbackName => 'SkipTransaction', + Transaction => $Transaction, + skip => \$skip, + %ARGS ); + next if $skip; + $i++; + + my @trans_attachments = grep { $_->TransactionId == $Transaction->Id } @attachments; + + my $trans_content = {}; + grep { ($_->TransactionId == $Transaction->Id ) && ($trans_content->{$_->Id} = $_) } @attachment_content; + + + #Args is first because we're clobbering the "Attachments" parameter + $m->comp( 'ShowTransaction', + %ARGS, + + AttachPath => $AttachPath, + UpdatePath => $UpdatePath, + Ticket => $Ticket, + Transaction => $Transaction, + ShowHeaders => $ShowHeaders, + Collapsed => $Collapsed, + RowNum => $i, + ShowTitleBarCommands => $ShowTitleBarCommands, + Attachments => \@trans_attachments, + AttachmentContent => $trans_content, + LastTransaction => $Transactions->IsLast + ); + +# manually flush the content buffer after each txn, so the user sees +# some update +$m->flush_buffer(); +} + +</%perl> +</div> +% if ($ShowDisplayModes or $ShowTitle) { +<& /Widgets/TitleBoxEnd &> +% } +<%INIT> +my $Transactions = new RT::Transactions($session{'CurrentUser'}); +if ($Tickets) { + while (my $t = $Tickets->Next) { + $Transactions->LimitToTicket($t->id); + } +} else { + $Transactions = $Ticket->Transactions; +} + + +my $OldestFirst = $RT::OldestTransactionsFirst? 'ASC': 'DESC'; +$Transactions->OrderByCols( { FIELD => 'Created', + ORDER => $OldestFirst }, + { FIELD => 'id', + ORDER => $OldestFirst }, + ); + +my $i; +$Attachments ||= $m->comp('/Ticket/Elements/FindAttachments', Ticket => $Ticket, Tickets => $Tickets || undef); +$AttachmentContent ||= $m->comp('/Ticket/Elements/LoadTextAttachments', Ticket => $Ticket); + +</%INIT> +<%ARGS> +$URIFile => $RT::WebPath."/Ticket/Display.html" +$Ticket => undef +$Tickets => undef +$Attachments => undef +$AttachmentContent => undef +$ShowHeaders => undef +$Collapsed => undef +$ShowTitle => 1 +$ShowDisplayModes => 1 +$ShowTitleBarCommands => 1 +$AttachPath => $RT::WebPath."/Ticket/Attachment" +$UpdatePath => $RT::WebPath."/Ticket/Update.html" +</%ARGS> diff --git a/rt/html/Ticket/Elements/ShowMembers b/rt/html/Ticket/Elements/ShowMembers new file mode 100644 index 000000000..f87ce8fc9 --- /dev/null +++ b/rt/html/Ticket/Elements/ShowMembers @@ -0,0 +1,68 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<ul> +% while (my $link = $members->Next) { +<li><& /Elements/ShowLink, URI => $link->BaseURI &><br /> +% if ($depth < 8) { +<& /Ticket/Elements/ShowMembers, Ticket => $link->BaseObj, depth => ($depth+1) &> +% } +</li> +% } +</ul> + +<%INIT> + +my $members = $Ticket->Members; +return unless $members->Count; + +</%INIT> + +<%ARGS> +$Ticket => undef +$depth => 1 +</%ARGS> diff --git a/rt/html/Ticket/Elements/ShowMessageHeaders b/rt/html/Ticket/Elements/ShowMessageHeaders new file mode 100644 index 000000000..81c56375d --- /dev/null +++ b/rt/html/Ticket/Elements/ShowMessageHeaders @@ -0,0 +1,92 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<table> +% foreach my $header (@headers) { +% next unless $display_headers{_all} +% or ($display_headers{ lc $header->{Tag} } +% and length $header->{Value}); + <tr> + <td align="right" class="message-header-key"><%$header->{'Tag'}%>:</td> + <td class="message-header-value"><%$header->{'Value'} | n%></td> + </tr> +% } +</table> +<%INIT> +my $content = $Headers; +$m->comp('/Elements/Callback', content => \$content, %ARGS); + +# apply html escaping on the original content +# we'll display the value without escaping later (for MakeClicky et al.) +$content = $m->interp->apply_escapes($content, 'h'); + +my @lines = split /\n/, $content; +my $in_header = 0; +my @headers; + +for (@lines) { + if (/^(\S+):\s+(.*)$/) { + push @headers, { Tag => $1, Value => $2 }; + } + elsif (/^\s+/) { + $headers[-1]->{'Value'} .= $_; + } + else { + s/:$//; + push @headers, { Tag => $_, Value => '' }; + } +} + +my %display_headers = map { lc($_) => 1 } @$DisplayHeaders; + +$m->comp('/Elements/Callback', _CallbackName => 'Headers', content => \$content, headers => \@headers, display_headers => \%display_headers, %ARGS); + +</%INIT> +<%ARGS> +$Headers => undef +$DisplayHeaders => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/ShowMessageStanza b/rt/html/Ticket/Elements/ShowMessageStanza new file mode 100644 index 000000000..8040096f1 --- /dev/null +++ b/rt/html/Ticket/Elements/ShowMessageStanza @@ -0,0 +1,84 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +% if (ref($Message)) { +<div class="message-stanza-depth-<% $Depth %>"> +<%perl> +foreach my $stanza (@$Message) { + if ( ref $stanza eq "ARRAY" ) { + $m->comp( 'ShowMessageStanza', + Depth => $Depth + 1, + Transaction => $Transaction, + Message => $stanza ); + } + elsif ( ref $stanza eq "HASH" ) { + my $content = $stanza->{raw}; + RT::Interface::Web::EscapeUTF8(\$content); + $m->comp('/Elements/Callback', content => \$content, %ARGS); + $content =~ s{$}{<br />}mg + if defined $content; + +</%perl> +<%$content |n%> +% } +% } # end foreach +</div> +% } else { +% my $content = $Message; +% RT::Interface::Web::EscapeUTF8(\$content); +% $m->comp('/Elements/Callback', content => \$content, %ARGS); +% $content =~ s{$}{<br />}mg; +<%$content |n%> +% } +<%INIT> +use URI::URL; +</%INIT> +<%ARGS> +$Message => undef +$Depth => 0 +$Transaction => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/ShowPeople b/rt/html/Ticket/Elements/ShowPeople new file mode 100644 index 000000000..76336ecdc --- /dev/null +++ b/rt/html/Ticket/Elements/ShowPeople @@ -0,0 +1,68 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<table> + <tr> + <td class="label"><&|/l&>Owner</&>:</td> + <td class="value"><& ShowUserEntry, User => $Ticket->OwnerObj, Ticket => $Ticket &></td> + </tr> + <tr> + <td class="labeltop"><&|/l&>Requestors</&>:</td> + <td class="value"><& ShowGroupMembers, Group => $Ticket->Requestors, Ticket => $Ticket &></td> + </tr> + <tr> + <td class="labeltop"><&|/l&>Cc</&>:</td> + <td class="value"><& ShowGroupMembers, Group => $Ticket->Cc, Ticket => $Ticket &></td> + </tr> + <tr> + <td class="labeltop"><&|/l&>AdminCc</&>:</td> + <td class="value"><& ShowGroupMembers, Group => $Ticket->AdminCc, Ticket => $Ticket &></td> + </tr> +</table> +<%ARGS> +$Ticket => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/ShowQueue b/rt/html/Ticket/Elements/ShowQueue new file mode 100644 index 000000000..484760244 --- /dev/null +++ b/rt/html/Ticket/Elements/ShowQueue @@ -0,0 +1,9 @@ +<% $QueueObj->Name %> +<%ARGS> +$QueueObj +</%ARGS> +<%INIT> +my $value = $QueueObj->Name; +$value = '#'. $QueueObj->id + unless defined $value && length $value; +</%INIT> diff --git a/rt/html/Ticket/Elements/ShowRequestor b/rt/html/Ticket/Elements/ShowRequestor new file mode 100644 index 000000000..d7fe6b185 --- /dev/null +++ b/rt/html/Ticket/Elements/ShowRequestor @@ -0,0 +1,89 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<%PERL> +my $rows = 10; +my $has_right_adminusers = $session{'CurrentUser'}->HasRight(Object => $RT::System, Right => 'AdminUsers'); +my $people = $Ticket->Requestors->UserMembersObj; +while (my $requestor=$people->Next) { +next if $requestor->Privileged; +my $name=$requestor->RealName || $requestor->EmailAddress; +my $tickets = RT::Tickets->new($session{'CurrentUser'}); +$tickets->FromSQL( "Requestor.id = ". $requestor->id ." AND (Status = 'open' OR Status = 'new')" ); +$tickets->RowsPerPage($rows); +$tickets->OrderBy(FIELD => 'Priority', ORDER => 'DESC'); +</%PERL> + +<&| /Widgets/TitleBox, + title_href => $has_right_adminusers ? "$RT::WebPath/Admin/Users/Modify.html?id=".$requestor->id : undef, + title=> loc("More about [_1]", $name), +&> + +%# Additional information about this user. Empty by default. +<& /Elements/Callback, _CallbackName => 'AboutThisUser', requestor => $requestor, %ARGS &> + +<&|/l&>Comments about this user</&>:<br /> +<b><% ($requestor->Comments || loc("No comment entered about this user")) %></b><br /> + +<&|/l, $rows &>This user's [_1] highest priority tickets</&>:<br /> +<ul> +%while (my $w=$tickets->Next) { +<li><a href="<%$RT::WebPath%><%$DisplayPath%>?id=<%$w->id%>"><%$w->Id%>: <%$w->Subject%></a> (<%$w->Status%>) +%} +</ul> + +<&|/l&>Groups this user belongs to</&>:<br /> + +<& /Elements/ShowMemberships, UserObj => $requestor &> + +</&> + +%} +<%ARGS> +$Ticket=>undef +$DisplayPath => "/Ticket/Display.html" +</%ARGS> diff --git a/rt/html/Ticket/Elements/ShowSummary b/rt/html/Ticket/Elements/ShowSummary new file mode 100644 index 000000000..e3464c732 --- /dev/null +++ b/rt/html/Ticket/Elements/ShowSummary @@ -0,0 +1,120 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} + <table width="100%" class="ticket-summary"> + <tr> + <td valign="top" width="50%" class="boxcontainer"> + <&| /Widgets/TitleBox, title => loc('The Basics'), + title_href =>"$RT::WebPath/Ticket/Modify.html?id=".$Ticket->Id, + class => 'ticket-info-basics' &> + <& /Ticket/Elements/ShowBasics, Ticket => $Ticket &> + </&> + +% if ($Ticket->QueueObj->TicketCustomFields->First) { + <&| /Widgets/TitleBox, title => loc('Custom Fields'), + title_href =>"$RT::WebPath/Ticket/Modify.html?id=".$Ticket->Id, + class => 'ticket-info-cfs' &> + <& /Ticket/Elements/ShowCustomFields, Ticket => $Ticket &> + </&> +% } + <&| /Widgets/TitleBox, title => loc('People'), + title_href =>"$RT::WebPath/Ticket/ModifyPeople.html?id=".$Ticket->Id, + class => 'ticket-info-people' &> + <& /Ticket/Elements/ShowPeople, Ticket => $Ticket &> + </&> + + <&| /Widgets/TitleBox, title => loc('Customers'), + title_href =>"$RT::WebPath/Ticket/ModifyCustomers.html?id=".$Ticket->Id, + class=> 'ticket-info-customers' &> + <& /Ticket/Elements/ShowCustomers, Ticket => $Ticket &> + </&> + + <& /Ticket/Elements/ShowAttachments, Ticket => $Ticket, Attachments => $Attachments &> + <br /> + <& /Ticket/Elements/ShowRequestor, Ticket => $Ticket &> + + <& /Elements/Callback, %ARGS, _CallbackName => 'LeftColumn' &> + </td> + <td valign="top" width="50%" class="boxcontainer"> + <&|/Widgets/TitleBox, title => loc("Reminders"), + title_href =>"$RT::WebPath/Ticket/Reminders.html?id=".$Ticket->Id, + class => 'ticket-info-reminders' &> + <table> + <tr> + <td> + <form action="<%$RT::WebPath%>/Ticket/Display.html" method="post"> + <& /Ticket/Elements/Reminders, Ticket => $Ticket, ShowCompleted => 0 &> + <div align="right"><input type="submit" class="button" value="Save" /></div> + </form> + </td> + </tr> + </table> + </&> + <&| /Widgets/TitleBox, title => loc("Dates"), + title_href =>"$RT::WebPath/Ticket/ModifyDates.html?id=".$Ticket->Id, + class => 'ticket-info-dates' &> + <& /Ticket/Elements/ShowDates, Ticket => $Ticket &> + </&> + + <&| /Widgets/TitleBox, title => loc('Links'), + title_href => "$RT::WebPath/Ticket/ModifyLinks.html?id=".$Ticket->Id, + class => 'ticket-info-links' &> + <& /Elements/ShowLinks, Ticket => $Ticket &> + </&> + <& /Elements/Callback, %ARGS, _CallbackName => 'RightColumn' &> + + </td> + </tr> + </table> +<%ARGS> +$Ticket => undef +$Attachments => undef +</%ARGS> + + + + diff --git a/rt/html/Ticket/Elements/ShowTime b/rt/html/Ticket/Elements/ShowTime new file mode 100644 index 000000000..92e84f681 --- /dev/null +++ b/rt/html/Ticket/Elements/ShowTime @@ -0,0 +1,55 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +% if ($minutes < 60) { +<&|/l, $minutes &>[_1] min</&> +% } else { +<&|/l, sprintf("%.1f",$minutes / 60) &>[quant,_1,hour]</&> (<&|/l, $minutes &>[_1] min</&>) +% } +<%ARGS> +$minutes +</%ARGS> diff --git a/rt/html/Ticket/Elements/ShowTransaction b/rt/html/Ticket/Elements/ShowTransaction new file mode 100644 index 000000000..f6d73c2f5 --- /dev/null +++ b/rt/html/Ticket/Elements/ShowTransaction @@ -0,0 +1,194 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<div class="ticket-transaction<% $type_class && " $type_class" %><% $RowNum % 2 ? ' odd' : ' even' %>"> +<table width="100%" cellspacing="0" cellpadding="2" border="0"> + <tr> + <td rowspan="2" valign="top" class="type"> + <a name="txn-<%$Transaction->Id%>" href="<% $DisplayPath %>#txn-<%$Transaction->Id%>">#</a> + <% $LastTransaction ? '<a name="lasttrans"> </a>' : ' ' |n %> + </td> + <td class="date"><% $transdate|n %></td> +% my $desc = $Transaction->BriefDescription; +% $m->comp('/Elements/Callback', _CallbackName => 'ModifyDisplay', text => \$desc, Transaction => $Transaction, %ARGS); + <td class="description"> + <%$Transaction->CreatorObj->Name%> - <%$TicketString%> <%$desc%> + </td> + <td class="time-taken"><%$TimeTaken%></td> + <td class="actions"><%$titlebar_commands|n%></td> + </tr> + + <tr> + <td colspan="4" class="content"> +% if ($Transaction->CustomFieldValues->Count) { + <& /Elements/ShowCustomFields, Object => $Transaction &> +% } +% $m->comp('ShowTransactionAttachments', %ARGS, Parent => 0) unless ($Collapsed ||!$ShowBody); + </td> + </tr> +</table> +</div> + +<%ARGS> +$Ticket => undef +$Transaction => undef +$ShowHeaders => 0 +$Collapsed => undef +$ShowTitleBarCommands => 1 +$RowNum => 1 +$DisplayPath => $RT::WebPath."/Ticket/Display.html?id=".$Ticket->id +$AttachPath => $RT::WebPath."/Ticket/Attachment" +$UpdatePath => $RT::WebPath."/Ticket/Update.html" +$EmailRecordPath => $RT::WebPath."/Ticket/ShowEmailRecord.html" +$Attachments => undef +$AttachmentContent => undef +$ShowBody => 1 +$LastTransaction => 0 +</%ARGS> + +<%INIT> + +my ( $TimeTaken, $TicketString, $type_class ); + +my $transdate = $Transaction->CreatedAsString(); +$transdate =~ s/\s/ /g; + +if ( $Transaction->Type =~ /^(Create|Correspond|Comment$)/ ) { + if ( $Transaction->IsInbound ) { + $type_class = 'message'; + } + else { + $type_class = 'message'; + } +} +elsif ( ( $Transaction->Field =~ /^Owner$/ ) + or ( $Transaction->Type =~ /^(AddWatcher|DelWatcher)$/ ) ) { + $type_class = 'people'; + +} +elsif ( $Transaction->Type =~ /^(AddLink|DeleteLink)$/ ) { + $type_class = 'links'; +} +elsif ( $Transaction->Type =~ /^(Status|Set|Told)$/ ) { + if ( $Transaction->Field =~ /^(Told|Starts|Started|Due)$/ ) { + $type_class = 'dates'; + } + else { + $type_class = 'basics'; + } +} +else { + $type_class = 'other'; +} + +if ( $Ticket->Id != $Transaction->Ticket ) { + $TicketString = "Ticket " . $Transaction->Ticket . ": "; +} +$TicketString ||= ''; + +if ( $Transaction->TimeTaken != 0 ) { + $TimeTaken = $Transaction->TimeTaken . " min"; +} else { + $TimeTaken = ''; +} + +unless ($Attachments) { + my $attachments = $Transaction->Attachments; + $attachments->Columns( qw( Id Filename ContentType Headers Subject Parent ContentEncoding ContentType TransactionId) ); + $Attachments = $attachments->ItemsArrayRef(); +} +my $titlebar_commands = ' '; + +my @DisplayHeaders=qw ( _all); + +if ( $Transaction->Type =~ /EmailRecord$/ ) { + @DisplayHeaders = qw(To Cc Bcc); + + $titlebar_commands .= + "[<a target=\"_blank\" href=\"$EmailRecordPath?id=" + . $Transaction->Ticket + . "&Transaction=" + . $Transaction->Id + . "&Attachment=" + . ( $Attachments->[0] && $Attachments->[0]->id ) + . '">' . loc('Show') . "</a>] "; + $ShowBody = 0; +} + + +# If the transaction has anything attached to it at all +else { + + unless ( $ShowHeaders ) { + @DisplayHeaders = qw(To From RT-Send-Cc Cc Bcc Date Subject); + } + + if ( $Attachments->[0] && $ShowTitleBarCommands ) { + if ( $Transaction->TicketObj->CurrentUserHasRight('ReplyToTicket') + or $Transaction->TicketObj->CurrentUserHasRight('ModifyTicket')) { + $titlebar_commands .= + "[<a href=\"".$UpdatePath."?id=" + . $Transaction->Ticket + . "&QuoteTransaction=" + . $Transaction->Id + . "&Action=Respond\">" + . loc('Reply') + . "</a>] "; + } + if ( $Transaction->TicketObj->CurrentUserHasRight('CommentOnTicket') + or $Transaction->TicketObj->CurrentUserHasRight('ModifyTicket')) { + $titlebar_commands .= + "[<a href=\"".$UpdatePath."?id=" + . $Transaction->Ticket + . "&QuoteTransaction=" + . $Transaction->Id + . "&Action=Comment\">" + . loc('Comment') . "</a>]"; + } + } +} +</%INIT> diff --git a/rt/html/Ticket/Elements/ShowTransactionAttachments b/rt/html/Ticket/Elements/ShowTransactionAttachments new file mode 100644 index 000000000..85e04e5e5 --- /dev/null +++ b/rt/html/Ticket/Elements/ShowTransactionAttachments @@ -0,0 +1,215 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<%perl> +# Find all the attachments which have parent $Parent +# For each of these attachments +foreach my $message ( grep { $_->Parent == $Parent } @$Attachments ) { + + # {{{ show the headers + my $headers = $message->Headers; + chomp $headers; + + # localize the common headers (like 'Subject:'), too. + $headers =~ s/^([^:]+)(?=:)/loc($1)/em; + $m->comp( + 'ShowMessageHeaders', + Headers => $headers, + Transaction => $Transaction, + DisplayHeaders => \@DisplayHeaders + ); + + # }}} + # {{{ if there's any size at all, show the download link + my $size = $message->ContentLength; + if ($size) { + +</%perl> +<div class="downloadattachment"> +<%perl> + + # show a download link + if ( $size > 1024 ) { + $size = loc( "[_1]k", int( $size / 102.4 ) / 10 ); + } + else { + $size = loc( "[_1]b", $size ); + } + +</%PERL> +<a href="<%$AttachPath%>/<%$Transaction->Id%>/<%$message->Id%>/<%$message->Filename | u%>"><&|/l&>Download</&> <%$message->Filename || loc('(untitled)') %></a> +<span class="downloadcontenttype"> +[<%$message->ContentType%> <% $size %>] +</span> +</div> +% } +% # }}} +<div class="messagebody"> +<%perl> +# {{{ if it has a content-disposition: attachment, don't show inline +unless ( ($message->GetHeader('Content-Disposition')||"") =~ /attachment/i ) { + + my $content; + + # If it's text + if ( $message->ContentType =~ m{^(text|message)}i + && !($RT::SuppressInlineTextFiles && $message->Filename) + && $message->ContentLength <= $RT::MaxInlineBody ) + { + + if ( + + # it's a toplevel object + !$ParentObj + + # or its parent isn't a multipart alternative + || ( $ParentObj->ContentType !~ m{^multipart/alternative$}i ) + + # or it's of our prefered alterative type + || ( + ( + $RT::PreferRichText + && ( $message->ContentType =~ m{^text/(?:html|enriched)$} ) + ) + || ( !$RT::PreferRichText + && ( $message->ContentType !~ m{^text/(?:html|enriched)$} ) + ) + ) + ) + { + + if ( $AttachmentContent->{ $message->id } ) { + $content = $AttachmentContent->{ $message->id }->Content; + } + else { + $content = $message->Content; + } + + # if it's a text/html clean the body and show it + if ( $message->ContentType =~ m{^text/(?:html|enriched)$}i ) { + $content = + $m->comp( '/Elements/ScrubHTML', Content => $content ); + $m->out($content); + } + + # if it's a text/plain show the body + elsif ( $message->ContentType =~ m{^(text|message|text)}i ) { + + #don't want to use this even if it is installed, its + #segfaulting on weird characters and silently truncating the + #ticket history output + #see: + # r44838@pinglin: jesse | 2006-11-14 15:53:18 -0500 + # * Move Text::Quoted back to being a run-time require. So that it's possible to turn off the feature if it causes your perl to segfault. (Text::Tabs is...not robust in the face of perl bugs) + #eval { require Text::Quoted; $content = Text::Quoted::extract($content); }; + #if ($@) { 1; } + + $m->comp( + 'ShowMessageStanza', + Depth => 0, + Message => $content, + Transaction => $Transaction + ); + } + } + + } + + # if it's an image, show it as an image + elsif ( $RT::ShowTransactionImages and $message->ContentType =~ /^image\//i ) { + $m->out('<img src="' + . $AttachPath . '/' + . $Transaction->Id . '/' + . $message->Id + . '/" />' ); + } + elsif ( $message->ContentLength > 0 ) { + $m->out( + loc( 'Message body not shown because it is too large or is not plain text.' ) + ); + } +} + +# }}} + +$m->comp( + 'ShowTransactionAttachments', %ARGS, + Parent => $message->id, + ParentObj => $message +); + +</%PERL> +</div> +% } +<%ARGS> +$Ticket => undef +$Transaction => undef +$ShowHeaders => 0 +$Collapsed => undef +$ShowTitleBarCommands => 1 +$RowNum => 1 +$AttachPath => $RT::WebPath."/Ticket/Attachment" +$UpdatePath => $RT::WebPath."/Ticket/Update.html" +$EmailRecordPath => $RT::WebPath."/Ticket/ShowEmailRecord.html" +$Attachments => undef +$AttachmentContent => undef +$ShowBody => 1 +$Parent => 0 +$ParentObj => 0 +</%ARGS> +<%INIT> +my @DisplayHeaders=qw( _all); + +if ( $Transaction->Type =~ /EmailRecord$/ ) { + @DisplayHeaders = qw(To Cc Bcc); +} + +# If the transaction has anything attached to it at all +elsif (!$ShowHeaders) { + @DisplayHeaders = qw(To From RT-Send-Cc Cc Bcc Date Subject); +} +</%INIT> diff --git a/rt/html/Ticket/Elements/ShowUserEntry b/rt/html/Ticket/Elements/ShowUserEntry new file mode 100644 index 000000000..8481c143b --- /dev/null +++ b/rt/html/Ticket/Elements/ShowUserEntry @@ -0,0 +1,61 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +%# Released under the terms of version 2 of the GNU Public License + +<%$User->Name%> +% if ($User->EmailAddress && $User->EmailAddress ne $User->Name) { +<<%$User->EmailAddress%>> +% } +% if ($Ticket and grep { $_->Content eq $User->EmailAddress } $Ticket->SquelchMailTo) { +<b><&|/l&>(Will not be sent email)</&></b> +% } + +<%ARGS> +$User => undef +$Ticket => undef +</%ARGS> diff --git a/rt/html/Ticket/Elements/Tabs b/rt/html/Ticket/Elements/Tabs new file mode 100644 index 000000000..3dee8dff6 --- /dev/null +++ b/rt/html/Ticket/Elements/Tabs @@ -0,0 +1,250 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/copyleft/gpl.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<& /Elements/Callback, Ticket => $Ticket, actions=> $actions, tabs => $tabs, %ARGS &> +<& /Elements/Tabs, + tabs => $tabs, + actions => $actions, + current_tab => $current_tab, + current_toptab => $current_toptab, + Title => $Title &> +<%INIT> + +my $tabs = {}; +my $current_toptab = "Search/Build.html", +my $searchtabs = {}; +my $actions; + +if ( $Ticket) { + +my $id = $Ticket->id(); + +if ( defined $session{'tickets'} ) { + + # we have to update session data if we get new ItemMap + my $updatesession = 1 unless($session{'tickets'}->{'item_map'}); + + my $item_map = $session{'tickets'}->ItemMap; + + if ($updatesession) { + $session{'i'}++; + $session{'tickets'}->PrepForSerialization(); + } + + # Don't display prev links if we're on the first ticket + if ($item_map->{$Ticket->Id}->{prev}) { + $searchtabs->{'_a'} = { + class => "nav", + path => "Ticket/Display.html?id=" . $item_map->{first}, + title => '<< ' . loc('First') }; + $searchtabs->{"_b"} = { class => "nav", + path => "Ticket/Display.html?id=" . $item_map->{$Ticket->Id}->{prev}, + title => '< ' . loc('Prev') }; + } + + + # Don't display next links if we're on the last ticket + if ($item_map->{$Ticket->Id}->{next}) { + $searchtabs->{'d'} = { class => "nav", + path => "Ticket/Display.html?id=" . $item_map->{$Ticket->Id}->{next}, + title => loc('Next') . ' >' }; + $searchtabs->{'e'} = { + class => "nav", + path => "Ticket/Display.html?id=" . $item_map->{last}, + title => loc('Last') . ' >>' }; + } +} + + + +$tabs->{"this"} = { class => "currentnav", + path => "Ticket/Display.html?id=" . $Ticket->id, + title => "#" . $id, + current_subtab => $current_subtab }; + +my $ticket_page_tabs = { + _A => { title => loc('Display'), + path => "Ticket/Display.html?id=" . $id, }, + + _Ab => { title => loc('History'), + path => "Ticket/History.html?id=" . $id, }, + _B => { title => loc('Basics'), + path => "Ticket/Modify.html?id=" . $id, }, + + _C => { title => loc('Dates'), + path => "Ticket/ModifyDates.html?id=" . $id, }, + _D => + { title => loc('People'), path => "Ticket/ModifyPeople.html?id=" . $id, }, + _E => { title => loc('Links'), + path => "Ticket/ModifyLinks.html?id=" . $id, }, + _Eb=> { title => loc('Customers'), + path => "Ticket/ModifyCustomers.html?id=" . $id, }, + _F => { title => loc('Reminders'), + path => "Ticket/Reminders.html?id=" . $id, + separator => 1, }, + _X => { title => loc('Jumbo'), + path => "Ticket/ModifyAll.html?id=" . $id, + }, + +}; + +foreach my $tab ( sort keys %{$ticket_page_tabs} ) { + if ( $ticket_page_tabs->{$tab}->{'path'} eq $current_tab ) { + $ticket_page_tabs->{$tab}->{"subtabs"} = $subtabs; + $tabs->{'this'}->{"current_subtab"} = + $ticket_page_tabs->{$tab}->{"path"}; + } +} +$tabs->{'this'}->{"subtabs"} = $ticket_page_tabs; +$current_tab = "Ticket/Display.html?id=" . $id; + +my %can = ( + ModifyTicket => $Ticket->CurrentUserHasRight('ModifyTicket'), +); + +if ( $can{'ModifyTicket'} or $Ticket->CurrentUserHasRight('ReplyToTicket') ) { + $actions->{'F'} = { + title => loc('Reply'), + path => "Ticket/Update.html?Action=Respond&id=" . $id, + }; +} + +if ( $can{'ModifyTicket'} ) { + if ( $Ticket->Status ne 'resolved' ) { + $actions->{'G'} = { + path => "Ticket/Update.html?Action=Comment&DefaultStatus=resolved&id=" . $id, + title => loc('Resolve') }; + } + if ( $Ticket->Status ne 'open' ) { + $actions->{'A'} = { path => "Ticket/Display.html?Status=open&id=" . $id, + title => loc('Open it') }; + } +} + +if ( $Ticket->CurrentUserHasRight('OwnTicket') ) { + if ( $Ticket->OwnerObj->Id == $RT::Nobody->id + and ( $can{'ModifyTicket'} or $Ticket->CurrentUserHasRight('TakeTicket') ) ) + { + $actions->{'B'} = { + path => "Ticket/Display.html?Action=Take&id=" . $id, + title => loc('Take'), + }; + } + elsif ( $Ticket->OwnerObj->id != $session{CurrentUser}->id + and ( $can{'ModifyTicket'} or $Ticket->CurrentUserHasRight('StealTicket') ) ) + { + $actions->{'C'} = { + path => "Ticket/Display.html?Action=Steal&id=" . $id, + title => loc('Steal'), + }; + } +} + +if ( $can{'ModifyTicket'} or $Ticket->CurrentUserHasRight('CommentOnTicket') ) { + $actions->{'E'} = { + title => loc('Comment'), + path => "Ticket/Update.html?Action=Comment&id=" . $id, + }; +} +} + +if ( (defined $actions->{A} || defined $actions->{B} || defined $actions->{C}) + && (defined $actions->{E} || defined $actions->{F} || defined $actions->{G}) ) { + + if (defined $actions->{C}) { $actions->{C}->{separator} = 1 } + elsif (defined $actions->{B}) { $actions->{B}->{separator} = 1 } + elsif (defined $actions->{A}) { $actions->{A}->{separator} = 1 } +} + +my $args; +$args= "?" . $m->comp( + '/Elements/QueryString', + Query => $ARGS{'Query'} || $session{'CurrentSearchHash'}->{'Query'}, + Format => $ARGS{'Format'} || $session{'CurrentSearchHash'}->{'Format'}, + OrderBy => $ARGS{'OrderBy'} || $session{'CurrentSearchHash'}->{'OrderBy'}, + Order => $ARGS{'Order'} || $session{'CurrentSearchHash'}->{'Order'}, + Page => $ARGS{'Page'} || $session{'CurrentSearchHash'}->{'Page'}, + Rows => $ARGS{'Rows'}, + ) if ($ARGS{'Query'} or $session{'CurrentSearchHash'}->{'Query'}); +$args ||= ''; + +$tabs->{"f"} = { path => "Search/Build.html?NewQuery=1", + title => loc('New Search')}; +$tabs->{"g"} = { path => "Search/Build.html$args", + title => loc('Edit Search')}; +$tabs->{"h"} = { path => "Search/Edit.html$args", + title => loc('Advanced'), + separator => 1 }; +if ($args) { + $tabs->{"i"} = { path => "Search/Results.html$args", + title => loc('Show Results'), + }; + if ($current_tab =~ "Search/Results.html") { + $current_tab = "Search/Results.html$args"; + } + $tabs->{"j"} = { path => "Search/Bulk.html$args", + title => loc('Bulk Update'), + }; + if ($current_tab =~ "Search/Bulk.html") { + $current_tab = "Search/Bulk.html$args"; + } + foreach my $searchtab (keys %{$searchtabs}) { + ($searchtab =~ /^_/) ? $tabs->{"s".$searchtab} = $searchtabs->{$searchtab} : $tabs->{"z_".$searchtab} = $searchtabs->{$searchtab}; + } +} + + +</%INIT> + + +<%ARGS> +$Ticket => undef +$subtabs => undef +$current_tab => '' +$current_subtab => '' +$Title => undef +</%ARGS> |