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Diffstat (limited to 'rt/html/Ticket/Display.html')
| -rw-r--r-- | rt/html/Ticket/Display.html | 159 |
1 files changed, 159 insertions, 0 deletions
diff --git a/rt/html/Ticket/Display.html b/rt/html/Ticket/Display.html new file mode 100644 index 0000000..dd4c093 --- /dev/null +++ b/rt/html/Ticket/Display.html @@ -0,0 +1,159 @@ +%# BEGIN BPS TAGGED BLOCK {{{ +%# +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC +%# <jesse@bestpractical.com> +%# +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<& /Elements/Header, + Title => loc("#[_1]: [_2]", $TicketObj->Id, $TicketObj->Subject) &> +<& /Ticket/Elements/Tabs, + Ticket => $TicketObj, + current_tab => 'Ticket/Display.html?id='.$TicketObj->id, + Title => loc("#[_1]: [_2]", $TicketObj->Id, $TicketObj->Subject) &> + +<& /Elements/ListActions, actions => \@Actions &> + +<& /Elements/TitleBoxStart, title => loc('Ticket metadata'), contentbg => +'#ffffff' &> +<& /Ticket/Elements/ShowSummary, Ticket => $TicketObj, Attachments => $attachments &> +<& /Elements/TitleBoxEnd &> + +<BR> + +<& /Elements/Callback, _CallbackName => 'BeforeShowHistory', Ticket => $TicketObj, %ARGS &> + +<& /Ticket/Elements/ShowHistory , + Ticket => $TicketObj, + Tickets => $Tickets, + Collapsed => $ARGS{'Collapsed'}, + ShowHeaders => $ARGS{'ShowHeaders'}, + Attachments => $attachments, + AttachmentContent => $attachment_content + + &> + + +<%ARGS> +$id => undef +$Create => undef +$ShowHeaders => 0 +$Collapsed => undef +$TicketObj => undef +</%ARGS> + +<%INIT> + +$m->comp('/Elements/Callback', _CallbackName => 'Initial', TicketObj => $TicketObj, ARGSRef => \%ARGS); + +my ($linkid, $message, $tid, @Actions, $Tickets); + +unless ($id || $TicketObj) { + Abort('No ticket specified'); +} + +if ($ARGS{'id'} eq 'new') { + # {{{ Create a new ticket + + my $Queue = new RT::Queue($session{'CurrentUser'}); + unless ($Queue->Load($ARGS{'Queue'})) { + Abort('Queue not found'); + } + + unless ($Queue->CurrentUserHasRight('CreateTicket')) { + Abort('You have no permission to create tickets in that queue.'); + } + ($TicketObj, @Actions) = + CreateTicket(Attachments => $session{'Attachments'}, %ARGS); + delete $session{'Attachments'}; + unless ($TicketObj->CurrentUserHasRight('ShowTicket')) { + Abort("No permission to view newly created ticket #".$TicketObj->id."."); + } + # }}} +} else { + if (!$TicketObj) { + + $TicketObj = RT::Ticket->new($session{'CurrentUser'}); + + $TicketObj = LoadTicket($ARGS{'id'}); + unless ($TicketObj->CurrentUserHasRight('ShowTicket')) { + Abort("No permission to view ticket"); + } + } + + if (defined $ARGS{'Action'}) { + if ($ARGS{'Action'} =~ /^(Steal|Kill|Take|SetTold)$/) { + my $action = $1; + my ($res, $msg)=$TicketObj->$action(); + push(@Actions, $msg); + } + } + + $ARGS{'UpdateContent'} =~ s/\r\n/\n/g if defined $ARGS{'UpdateContent'}; + if ( $ARGS{'UpdateTimeWorked'} || + $session{'Attachments'} || + ( defined $ARGS{'UpdateContent'} + && $ARGS{'UpdateContent'} ne '' + && $ARGS{'UpdateContent'} ne "-- \n" + . $session{'CurrentUser'}->UserObj->Signature )) { + $ARGS{UpdateAttachments} = $session{'Attachments'}; + ProcessUpdateMessage( ARGSRef => \%ARGS, + Actions => \@Actions, + TicketObj => $TicketObj ); + delete $session{'Attachments'}; + } + #Process status updates + my @BasicActions = ProcessTicketBasics(ARGSRef => \%ARGS, TicketObj=>$TicketObj); + my @results = ProcessTicketLinks( TicketObj => $TicketObj, ARGSRef => \%ARGS); + + push (@Actions, @BasicActions, @results); +} + + + +$m->comp('/Elements/Callback', _CallbackName => 'BeforeDisplay', + TicketObj => \$TicketObj, Tickets => \$Tickets, ARGSRef => \%ARGS); + + +my $attachments = $m->comp('Elements/FindAttachments', Ticket => $TicketObj, Tickets => $Tickets); +my $attachment_content = $m->comp('Elements/LoadTextAttachments', Ticket => $TicketObj); + +</%INIT> |