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-rw-r--r--rt/html/SelfService/Attachment/dhandler6
-rw-r--r--rt/html/SelfService/Closed.html8
-rw-r--r--rt/html/SelfService/Create.html47
-rwxr-xr-xrt/html/SelfService/CreateTicketInQueue.html61
-rw-r--r--rt/html/SelfService/Display.html183
-rw-r--r--rt/html/SelfService/Elements/GotoTicket6
-rw-r--r--rt/html/SelfService/Elements/Header6
-rw-r--r--rt/html/SelfService/Elements/MyRequests8
-rw-r--r--rt/html/SelfService/Elements/Tabs18
-rw-r--r--rt/html/SelfService/Error.html6
-rw-r--r--rt/html/SelfService/Prefs.html6
-rw-r--r--rt/html/SelfService/Update.html75
-rw-r--r--rt/html/SelfService/index.html6
13 files changed, 276 insertions, 160 deletions
diff --git a/rt/html/SelfService/Attachment/dhandler b/rt/html/SelfService/Attachment/dhandler
index 698e345d3..f953c2486 100644
--- a/rt/html/SelfService/Attachment/dhandler
+++ b/rt/html/SelfService/Attachment/dhandler
@@ -1,8 +1,8 @@
-%# {{{ BEGIN BPS TAGGED BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
@@ -42,7 +42,7 @@
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
-%# }}} END BPS TAGGED BLOCK
+%# END BPS TAGGED BLOCK }}}
<%init>
$m->comp('/Ticket/Attachment/dhandler', %ARGS);
$m->abort;
diff --git a/rt/html/SelfService/Closed.html b/rt/html/SelfService/Closed.html
index 515879eeb..2d49a6897 100644
--- a/rt/html/SelfService/Closed.html
+++ b/rt/html/SelfService/Closed.html
@@ -1,8 +1,8 @@
-%# {{{ BEGIN BPS TAGGED BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
@@ -42,8 +42,8 @@
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
-%# }}} END BPS TAGGED BLOCK
-<& /SelfService/Elements/Header, Title => loc('Closed Tickets') &>
+%# END BPS TAGGED BLOCK }}}
+<& /SelfService/Elements/Header, Title => loc('Closed tickets') &>
<& /SelfService/Elements/MyRequests, status => ['rejected', 'resolved'], friendly_status =>
loc('closed') &>
diff --git a/rt/html/SelfService/Create.html b/rt/html/SelfService/Create.html
index a2cfd9fee..d60ae267a 100644
--- a/rt/html/SelfService/Create.html
+++ b/rt/html/SelfService/Create.html
@@ -1,8 +1,8 @@
-%# {{{ BEGIN BPS TAGGED BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
@@ -42,7 +42,7 @@
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
-%# }}} END BPS TAGGED BLOCK
+%# END BPS TAGGED BLOCK }}}
<& Elements/Header, Title => loc("Create a ticket") &>
<FORM ACTION="Display.html" METHOD="POST" ENCTYPE="multipart/form-data">
@@ -50,43 +50,49 @@
<TABLE>
<TR>
-<TD>
+<TD class="label">
<&|/l&>Queue</&>:
-</TD>
-<TD>
-<& /Elements/SelectNewTicketQueue, Verbose => 'True' &>
+</td>
+<td class="value">
+ <input type="hidden" name="Queue" value="<%$queue_obj->id%>">
+ <b><%$queue_obj->Name%></b> (<%$queue_obj->Description%>)
</TD>
</TR>
<TR>
-<TD>
+<TD class="label">
<&|/l&>Requestors</&>:
</TD>
-<TD>
+<TD class="value">
<INPUT Name="Requestors" Value="<%$session{CurrentUser}->EmailAddress%>" SIZE=20>
</TD>
</TR>
<TR>
-<TD>
+<TD class="label">
<&|/l&>Cc</&>:
</TD>
-<TD>
+<TD class="value">
<INPUT NAME="Cc" SIZE=20>
</TD>
</TR>
<TR>
-<TD>
+<TD class="label">
<&|/l&>Subject</&>:
</TD>
-<TD>
+<TD class="value">
<INPUT Name="Subject" SIZE=60 MAXSIZE=100 value="">
</TD>
</TR>
-<TR>
-<TD>
+<tr>
+ <td colspan="2">
+ <& /Ticket/Elements/EditCustomFields, QueueObj => $queue_obj &>
+ </td>
+</tr>
+<tr>
+<TD class="label">
<&|/l&>Attach file</&>:
</TD>
-<TD>
-<INPUT Name="Attach" type=file>
+<TD class="value">
+<INPUT Name="Attach" type="file">
</TD>
</TR>
<TR>
@@ -100,3 +106,10 @@
</FORM>
+<%args>
+$Queue => undef
+</%args>
+<%init>
+my $queue_obj = RT::Queue->new($session{'CurrentUser'});
+$queue_obj->Load($Queue);
+</%init>
diff --git a/rt/html/SelfService/CreateTicketInQueue.html b/rt/html/SelfService/CreateTicketInQueue.html
new file mode 100755
index 000000000..5e8973610
--- /dev/null
+++ b/rt/html/SelfService/CreateTicketInQueue.html
@@ -0,0 +1,61 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
+%# <jesse@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<& Elements/Header, Title => loc("Create a ticket") &>
+
+<h1><&|/l&>Select a queue for your new ticket</&></h1>
+
+<dl>
+% while (my $queue = $queues->Next) {
+% next unless $queue->CurrentUserHasRight('CreateTicket');
+
+<dt><a href="<%$RT::WebPath%>/SelfService/Create.html?Queue=<%$queue->id%>"><%$queue->Name%></a></dt>
+<dd><%$queue->Description%></dd>
+% }
+</dl>
+<%init>
+my $queues = RT::Queues->new($session{'CurrentUser'});
+$queues->UnLimit;
+</%init>
diff --git a/rt/html/SelfService/Display.html b/rt/html/SelfService/Display.html
index a94593e32..f7140df02 100644
--- a/rt/html/SelfService/Display.html
+++ b/rt/html/SelfService/Display.html
@@ -1,8 +1,8 @@
-%# {{{ BEGIN BPS TAGGED BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
@@ -42,7 +42,7 @@
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
-%# }}} END BPS TAGGED BLOCK
+%# END BPS TAGGED BLOCK }}}
<& /SelfService/Elements/Header, Title => loc('#[_1]: [_2]', $Ticket->id, $Ticket->Subject) &>
<& /Elements/ListActions, actions => \@results &>
@@ -54,6 +54,7 @@
title_class=> 'inverse',
color => "#993333" &>
<& /Ticket/Elements/ShowBasics, Ticket => $Ticket &>
+ <& /Ticket/Elements/ShowCustomFields, Ticket => $Ticket &>
<& /Elements/TitleBoxEnd &>
</TD>
<TD VALIGN=TOP WIDTH="50%" class="boxcontainer">
@@ -69,7 +70,14 @@
%#!!pape: selfservice_find_attachments.patch {{
-<& /Ticket/Elements/ShowHistory, Ticket => $Ticket, AttachPath => "Attachment", Attachments => $attachments, UpdatePath => "Update.html" &>
+<& /Ticket/Elements/ShowHistory,
+ Ticket => $Ticket,
+ URIFile => "Display.html",
+ ShowHeaders => $ARGS{'ShowHeaders'},
+ AttachPath => "Attachment",
+ Attachments => $attachments,
+ UpdatePath => "Update.html"
+&>
%#!!pape: selfservice_find_attachments.patch }}
@@ -85,6 +93,30 @@ my ( $field, @results );
my @id = ( ref $id eq 'ARRAY' ) ? @{$id} : ($id);
my $Ticket = new RT::Ticket( $session{'CurrentUser'} );
+
+# store the uploaded attachment in session
+if ( $ARGS{'Attach'} ) { # attachment?
+ $session{'Attachments'} = {} unless defined $session{'Attachments'};
+
+ my $subject = "$ARGS{'Attach'}";
+
+ # since CGI.pm deutf8izes the magic field, we need to add it back.
+ Encode::_utf8_on($subject);
+
+ # strip leading directories
+ $subject =~ s#^.*[\\/]##;
+
+ my $attachment = MakeMIMEEntity(
+ Subject => $subject,
+ Body => "",
+ AttachmentFieldName => 'Attach'
+ );
+
+ $session{'Attachments'} =
+ { %{ $session{'Attachments'} || {} },
+ $ARGS{'Attach'} => $attachment };
+}
+
if ( $id[0] eq 'new' ) {
# {{{ Create a new ticket
@@ -97,108 +129,87 @@ if ( $id[0] eq 'new' ) {
unless ( $Queue->CurrentUserHasRight('CreateTicket') ) {
$m->comp( 'Error.html',
- Why =>
- loc('You have no permission to create tickets in that queue.') );
+ Why =>
+ loc('You have no permission to create tickets in that queue.') );
$m->abort;
}
- my @Requestors = split ( /\s*,\s*/, $ARGS{'Requestors'} );
- my @Cc = split ( /\s*,\s*/, $ARGS{'Cc'} );
-
- my $MIMEObj = MakeMIMEEntity( Subject => $ARGS{'Subject'},
- From => $ARGS{'From'},
- Cc => $ARGS{'Cc'},
- Body => $ARGS{'Content'},
- AttachmentFieldName => 'Attach' );
-
- #TODO in Create_Details.html: priorities and due-date
- my ( $id, $Trans, $ErrMsg ) = $Ticket->Create( Queue => $ARGS{Queue},
- Requestor => \@Requestors,
- Cc => \@Cc,
- Subject => $ARGS{Subject},
- MIMEObj => $MIMEObj );
- unless ( $id && $Trans ) {
- $m->comp( 'Error.html', Why => $ErrMsg );
- $m->abort();
- }
- push ( @results, $ErrMsg );
+ ( $Ticket, @results ) =
+ CreateTicket( Attachments => $session{'Attachments'}, %ARGS, Status => 'new' );
+
+ unless ( $Ticket->id ) {
+ $m->comp( 'Error.html', Why => join( "\n", @results ));
+ $m->abort();
+ }
+
+ # }}}
+
+ # delete temporary storage entry to make WebUI clean
+ unless ( keys %{ $session{'Attachments'} } and $ARGS{'UpdateAttach'} ) {
+ delete $session{'Attachments'};
+ }
+
+ # }}}
+ }
+ else {
+ unless ( $Ticket->Load( $id[0] ) ) {
+ $m->comp( 'Error.html',
+ Why => loc( "Couldn't load ticket '[_1]'", $id ) );
+ $m->abort();
+ }
+ }
# }}}
-# delete temporary storage entry to make WebUI clean
-unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) {
- delete $session{'Attachments'};
-}
-# }}}
-}
-else {
- unless ( $Ticket->Load( $id[0] ) ) {
+ unless ( $Ticket->CurrentUserHasRight('ShowTicket') ) {
$m->comp( 'Error.html',
- Why => loc( "Couldn't load ticket '[_1]'", $id ) );
+ Why => loc("No permission to display that ticket") );
$m->abort();
}
-}
-# }}}
+ my ( $code, $msg );
-unless ( $Ticket->CurrentUserHasRight('ShowTicket') ) {
- $m->comp( 'Error.html',
- Why => loc("No permission to display that ticket") );
- $m->abort();
-}
-
-my ( $code, $msg );
-
-#Update the status
-if ( ( defined $ARGS{'Status'} ) and $ARGS{'Status'}
- and ( $ARGS{'Status'} ne $Ticket->Status ) ) {
- ( $code, $msg ) = $Ticket->SetStatus( $ARGS{'Status'} );
- push @results, "$msg";
-}
-
-# {{{ store the uploaded attachment in session
-if ($ARGS{'Attach'}) { # attachment?
- $session{'Attachments'} = {} unless defined $session{'Attachments'};
+ #Update the status
+ if ( ( defined $ARGS{'Status'} )
+ and $ARGS{'Status'}
+ and ( $ARGS{'Status'} ne $Ticket->Status ) )
+ {
+ ( $code, $msg ) = $Ticket->SetStatus( $ARGS{'Status'} );
+ push @results, "$msg";
+ }
- my $subject = "$ARGS{'Attach'}";
- # since CGI.pm deutf8izes the magic field, we need to add it back.
- Encode::_utf8_on($subject);
- # strip leading directories
- $subject =~ s#^.*[\\/]##;
+ # }}}
- my $attachment = MakeMIMEEntity(
- Subject => $subject,
- Body => "",
- AttachmentFieldName => 'Attach'
+ if (
+ $session{'Attachments'}
+ || ( $ARGS{'UpdateContent'} ne ''
+ && $ARGS{'UpdateContent'} ne "-- \n"
+ . $session{'CurrentUser'}->UserObj->Signature )
+ )
+ {
+ $ARGS{UpdateAttachments} = $session{'Attachments'};
+ }
+ ProcessUpdateMessage(
+ ARGSRef => \%ARGS,
+ Actions => \@results,
+ TicketObj => $Ticket
);
- $session{'Attachments'} = { %{$session{'Attachments'} || {}},
- $ARGS{'Attach'} => $attachment };
-}
-# }}}
+ # delete temporary storage entry to make WebUI clean
+ unless ( keys %{ $session{'Attachments'} } and $ARGS{'UpdateAttach'} ) {
+ delete $session{'Attachments'};
+ }
-if ( $session{'Attachments'} ||
- ( $ARGS{'UpdateContent'} ne ''
- && $ARGS{'UpdateContent'} ne "-- \n"
- . $session{'CurrentUser'}->UserObj->Signature )) {
- $ARGS{UpdateAttachments} = $session{'Attachments'};
-}
-ProcessUpdateMessage( ARGSRef => \%ARGS,
- Actions => \@results,
- TicketObj => $Ticket );
+ my @cfupdates = ProcessObjectCustomFieldUpdates(Object => $Ticket, ARGSRef => \%ARGS);
+ push (@results, @cfupdates);
-# delete temporary storage entry to make WebUI clean
-unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) {
- delete $session{'Attachments'};
-}
-# }}}
+ # }}}
-my $Transactions = $Ticket->Transactions;
+ my $Transactions = $Ticket->Transactions;
-#!!pape: selfservice_find_attachments.patch {{
-my $attachments = $m->comp('/Ticket/Elements/FindAttachments', Ticket => $Ticket);
-#!!pape: selfservice_find_attachments.patch }}
+ my $attachments =
+ $m->comp( '/Ticket/Elements/FindAttachments', Ticket => $Ticket );
</%INIT>
diff --git a/rt/html/SelfService/Elements/GotoTicket b/rt/html/SelfService/Elements/GotoTicket
index 265d69874..50efaa24e 100644
--- a/rt/html/SelfService/Elements/GotoTicket
+++ b/rt/html/SelfService/Elements/GotoTicket
@@ -1,8 +1,8 @@
-%# {{{ BEGIN BPS TAGGED BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
@@ -42,5 +42,5 @@
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
-%# }}} END BPS TAGGED BLOCK
+%# END BPS TAGGED BLOCK }}}
<FORM ACTION="<%$RT::WebPath%>/SelfService/Display.html"><input type=submit value="<&|/l&>Goto ticket</&>">&nbsp;<input size=4 name=id></FORM>
diff --git a/rt/html/SelfService/Elements/Header b/rt/html/SelfService/Elements/Header
index 6fe2133ea..c7e6a9167 100644
--- a/rt/html/SelfService/Elements/Header
+++ b/rt/html/SelfService/Elements/Header
@@ -1,8 +1,8 @@
-%# {{{ BEGIN BPS TAGGED BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
@@ -42,6 +42,6 @@
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
-%# }}} END BPS TAGGED BLOCK
+%# END BPS TAGGED BLOCK }}}
<& /Elements/Header, %ARGS, Prefs => '/SelfService/Prefs.html' &>
<& /SelfService/Elements/Tabs, %ARGS &>
diff --git a/rt/html/SelfService/Elements/MyRequests b/rt/html/SelfService/Elements/MyRequests
index 026722a7f..2df8ce842 100644
--- a/rt/html/SelfService/Elements/MyRequests
+++ b/rt/html/SelfService/Elements/MyRequests
@@ -1,8 +1,8 @@
-%# {{{ BEGIN BPS TAGGED BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
@@ -42,7 +42,7 @@
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
-%# }}} END BPS TAGGED BLOCK
+%# END BPS TAGGED BLOCK }}}
<& /Elements/TitleBoxStart, title => $title &>
<TABLE BORDER=0 cellspacing=1 cellpadding=1 BGCOLOR="#eeeeee" WIDTH=100%>
<TR>
@@ -57,7 +57,7 @@
<a href="<%$RT::WebPath%>/SelfService/Display.html?id=<%$Ticket->Id%>"><%$Ticket->Id%>: <%$Ticket->Subject%></a>
</TD>
<TD>
-<%$Ticket->Status%>
+<%loc($Ticket->Status)%>
</TD><TD>
<%$Ticket->OwnerObj->Name%>
</TR>
diff --git a/rt/html/SelfService/Elements/Tabs b/rt/html/SelfService/Elements/Tabs
index dbe2109ce..802fd6525 100644
--- a/rt/html/SelfService/Elements/Tabs
+++ b/rt/html/SelfService/Elements/Tabs
@@ -1,8 +1,8 @@
-%# {{{ BEGIN BPS TAGGED BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
@@ -42,7 +42,7 @@
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
-%# }}} END BPS TAGGED BLOCK
+%# END BPS TAGGED BLOCK }}}
<& /Elements/PageLayout,
current_toptab => $current_toptab,
current_tab => $current_tab,
@@ -67,12 +67,16 @@ my $tabs = { A => { title => loc('Open tickets'),
path => 'SelfService/Closed.html',
},
C => { title => loc('New ticket'),
- path => 'SelfService/Create.html'
- },
- Z => { title => loc('Preferences'),
- path => 'SelfService/Prefs.html'
+ path => 'SelfService/CreateTicketInQueue.html'
}
};
+if ($session{'CurrentUser'}->HasRight( Right => 'ModifySelf',
+ Object => $RT::System )) {
+ $tabs->{Z} = { title => loc('Preferences'),
+ path => 'SelfService/Prefs.html'
+ };
+}
+
my $actions = {
B => { html => $m->scomp('GotoTicket')
}
diff --git a/rt/html/SelfService/Error.html b/rt/html/SelfService/Error.html
index b4cddee4f..8ac9f81ea 100644
--- a/rt/html/SelfService/Error.html
+++ b/rt/html/SelfService/Error.html
@@ -1,8 +1,8 @@
-%# {{{ BEGIN BPS TAGGED BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
@@ -42,7 +42,7 @@
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
-%# }}} END BPS TAGGED BLOCK
+%# END BPS TAGGED BLOCK }}}
<& /SelfService/Elements/Header, Title => loc('Error') &>
<h2 class="title"><%loc('Error')%></h2>
<& /Elements/TitleBoxStart, title => $Title &>
diff --git a/rt/html/SelfService/Prefs.html b/rt/html/SelfService/Prefs.html
index ce2165e22..3913203fb 100644
--- a/rt/html/SelfService/Prefs.html
+++ b/rt/html/SelfService/Prefs.html
@@ -1,8 +1,8 @@
-%# {{{ BEGIN BPS TAGGED BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
@@ -42,7 +42,7 @@
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
-%# }}} END BPS TAGGED BLOCK
+%# END BPS TAGGED BLOCK }}}
<& /SelfService/Elements/Header, Title => loc('Preferences') &>
<& /Elements/ListActions, actions => \@results &>
diff --git a/rt/html/SelfService/Update.html b/rt/html/SelfService/Update.html
index ef37684c9..816a610aa 100644
--- a/rt/html/SelfService/Update.html
+++ b/rt/html/SelfService/Update.html
@@ -1,8 +1,8 @@
-%# {{{ BEGIN BPS TAGGED BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
@@ -42,35 +42,62 @@
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
-%# }}} END BPS TAGGED BLOCK
-<& /SelfService/Elements/Header, Title =>loc('Update ticket #[_1]', $Ticket->id) &>
+%# END BPS TAGGED BLOCK }}}
+<& /SelfService/Elements/Header,
+ Title =>loc('Update ticket #[_1]', $Ticket->id)
+&>
<FORM ACTION="Display.html" METHOD=POST ENCTYPE="multipart/form-data">
<input type=hidden name="UpdateType" value="response">
-
-<&|/l&>Status</&>: <& /Elements/SelectStatus, Name=>"Status", DefaultLabel => loc("[_1] (Unchanged)",$DefaultStatus) &><br>
-<&|/l&>Subject</&>: <input name="UpdateSubject" size=60 value="Re: <% $Ticket->Subject %>"> <br>
+<input TYPE="hidden" NAME="id" VALUE="<%$Ticket->Id%>">
<table>
-<tr>
+ <tr>
+ <td class="label">
+ <&|/l&>Status</&>
+ </td>
+ <td class="value">
+ <& /Elements/SelectStatus, Name=>"Status", DefaultLabel => loc("[_1] (Unchanged)",loc($DefaultStatus)) &>
+ </td>
+ </tr>
+ <tr>
+ <td class="label">
+ <&|/l&>Subject</&>
+ </td>
+ <td class="value">
+ <input name="UpdateSubject" size=60 value="<% $Ticket->Subject %>">
+ </td>
+
+ </tr>
% if (exists $session{'Attachments'}) {
-<TD>
-<&|/l&>Attached file</&>:
-</TD>
-<TD COLSPAN=5>
-<&|/l&>Check box to delete</&><BR>
+<tr>
+ <TD class="label">
+ <&|/l&>Attached file</&>
+ </TD>
+ <TD COLSPAN=5 class="value">
+ <&|/l&>Check box to delete</&><BR>
% foreach my $attach_name (keys %{$session{'Attachments'}}) {
-<input type="checkbox" name="DeleteAttach-<%$attach_name%>"><%$attach_name%><BR>
+ <input type="checkbox" name="DeleteAttach-<%$attach_name%>" value="1"><%$attach_name%><BR>
% } # end of foreach
-</TD>
+ </TD>
</TR>
-<TR>
% } # end of if
-<tr><td align=right><&|/l&>Attach</&>:</td><td><input name="Attach" type="file"><input type="hidden" name="UpdateAttach" value="1">
-</td></tr>
+<tr>
+ <td class"label">
+ <&|/l&>Attach</&>
+ </td>
+ <td class="value">
+ <input name="Attach" type="file">
+ <input type="hidden" name="UpdateAttach" value="1">
+ </td>
+ </tr>
</table>
-<& /Elements/MessageBox, Name=>"UpdateContent", QuoteTransaction=>$ARGS{QuoteTransaction} &>
- <INPUT TYPE=HIDDEN NAME=id VALUE="<%$Ticket->Id%>"><br>
+<& /Ticket/Elements/EditCustomFields, TicketObj => $Ticket &>
+<& /Elements/MessageBox,
+ Name => "UpdateContent",
+ QuoteTransaction => $ARGS{QuoteTransaction}
+ &>
+ <br>
<& /Elements/Submit &>
@@ -82,14 +109,14 @@
my $Ticket = LoadTicket($id);
-my $title = loc("Update ticket #[_1]", $Ticket->id);
+my $title = loc( "Update ticket #[_1]", $Ticket->id );
$DefaultStatus = $Ticket->Status() unless ($DefaultStatus);
-Abort(loc("No permission to view update ticket"))
- unless ( $Ticket->CurrentUserHasRight('ReplyToTicket') or
- $Ticket->CurrentUserHasRight('ModifyTicket') );
+Abort( loc("No permission to view update ticket") )
+ unless ( $Ticket->CurrentUserHasRight('ReplyToTicket')
+ or $Ticket->CurrentUserHasRight('ModifyTicket') );
</%INIT>
diff --git a/rt/html/SelfService/index.html b/rt/html/SelfService/index.html
index 234568c81..f3ccb8555 100644
--- a/rt/html/SelfService/index.html
+++ b/rt/html/SelfService/index.html
@@ -1,8 +1,8 @@
-%# {{{ BEGIN BPS TAGGED BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
@@ -42,7 +42,7 @@
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
-%# }}} END BPS TAGGED BLOCK
+%# END BPS TAGGED BLOCK }}}
<& /SelfService/Elements/Header, Title => undef &>
<& /SelfService/Elements/MyRequests &>
generated by cgit v1.2.1 (git 2.18.0) at 2025-01-11 09:01:44 +0000