diff options
Diffstat (limited to 'rt/html/SelfService/Display.html')
-rw-r--r-- | rt/html/SelfService/Display.html | 183 |
1 files changed, 97 insertions, 86 deletions
diff --git a/rt/html/SelfService/Display.html b/rt/html/SelfService/Display.html index a94593e32..f7140df02 100644 --- a/rt/html/SelfService/Display.html +++ b/rt/html/SelfService/Display.html @@ -1,8 +1,8 @@ -%# {{{ BEGIN BPS TAGGED BLOCK +%# BEGIN BPS TAGGED BLOCK {{{ %# %# COPYRIGHT: %# -%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC +%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC %# <jesse@bestpractical.com> %# %# (Except where explicitly superseded by other copyright notices) @@ -42,7 +42,7 @@ %# works based on those contributions, and sublicense and distribute %# those contributions and any derivatives thereof. %# -%# }}} END BPS TAGGED BLOCK +%# END BPS TAGGED BLOCK }}} <& /SelfService/Elements/Header, Title => loc('#[_1]: [_2]', $Ticket->id, $Ticket->Subject) &> <& /Elements/ListActions, actions => \@results &> @@ -54,6 +54,7 @@ title_class=> 'inverse', color => "#993333" &> <& /Ticket/Elements/ShowBasics, Ticket => $Ticket &> + <& /Ticket/Elements/ShowCustomFields, Ticket => $Ticket &> <& /Elements/TitleBoxEnd &> </TD> <TD VALIGN=TOP WIDTH="50%" class="boxcontainer"> @@ -69,7 +70,14 @@ %#!!pape: selfservice_find_attachments.patch {{ -<& /Ticket/Elements/ShowHistory, Ticket => $Ticket, AttachPath => "Attachment", Attachments => $attachments, UpdatePath => "Update.html" &> +<& /Ticket/Elements/ShowHistory, + Ticket => $Ticket, + URIFile => "Display.html", + ShowHeaders => $ARGS{'ShowHeaders'}, + AttachPath => "Attachment", + Attachments => $attachments, + UpdatePath => "Update.html" +&> %#!!pape: selfservice_find_attachments.patch }} @@ -85,6 +93,30 @@ my ( $field, @results ); my @id = ( ref $id eq 'ARRAY' ) ? @{$id} : ($id); my $Ticket = new RT::Ticket( $session{'CurrentUser'} ); + +# store the uploaded attachment in session +if ( $ARGS{'Attach'} ) { # attachment? + $session{'Attachments'} = {} unless defined $session{'Attachments'}; + + my $subject = "$ARGS{'Attach'}"; + + # since CGI.pm deutf8izes the magic field, we need to add it back. + Encode::_utf8_on($subject); + + # strip leading directories + $subject =~ s#^.*[\\/]##; + + my $attachment = MakeMIMEEntity( + Subject => $subject, + Body => "", + AttachmentFieldName => 'Attach' + ); + + $session{'Attachments'} = + { %{ $session{'Attachments'} || {} }, + $ARGS{'Attach'} => $attachment }; +} + if ( $id[0] eq 'new' ) { # {{{ Create a new ticket @@ -97,108 +129,87 @@ if ( $id[0] eq 'new' ) { unless ( $Queue->CurrentUserHasRight('CreateTicket') ) { $m->comp( 'Error.html', - Why => - loc('You have no permission to create tickets in that queue.') ); + Why => + loc('You have no permission to create tickets in that queue.') ); $m->abort; } - my @Requestors = split ( /\s*,\s*/, $ARGS{'Requestors'} ); - my @Cc = split ( /\s*,\s*/, $ARGS{'Cc'} ); - - my $MIMEObj = MakeMIMEEntity( Subject => $ARGS{'Subject'}, - From => $ARGS{'From'}, - Cc => $ARGS{'Cc'}, - Body => $ARGS{'Content'}, - AttachmentFieldName => 'Attach' ); - - #TODO in Create_Details.html: priorities and due-date - my ( $id, $Trans, $ErrMsg ) = $Ticket->Create( Queue => $ARGS{Queue}, - Requestor => \@Requestors, - Cc => \@Cc, - Subject => $ARGS{Subject}, - MIMEObj => $MIMEObj ); - unless ( $id && $Trans ) { - $m->comp( 'Error.html', Why => $ErrMsg ); - $m->abort(); - } - push ( @results, $ErrMsg ); + ( $Ticket, @results ) = + CreateTicket( Attachments => $session{'Attachments'}, %ARGS, Status => 'new' ); + + unless ( $Ticket->id ) { + $m->comp( 'Error.html', Why => join( "\n", @results )); + $m->abort(); + } + + # }}} + + # delete temporary storage entry to make WebUI clean + unless ( keys %{ $session{'Attachments'} } and $ARGS{'UpdateAttach'} ) { + delete $session{'Attachments'}; + } + + # }}} + } + else { + unless ( $Ticket->Load( $id[0] ) ) { + $m->comp( 'Error.html', + Why => loc( "Couldn't load ticket '[_1]'", $id ) ); + $m->abort(); + } + } # }}} -# delete temporary storage entry to make WebUI clean -unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) { - delete $session{'Attachments'}; -} -# }}} -} -else { - unless ( $Ticket->Load( $id[0] ) ) { + unless ( $Ticket->CurrentUserHasRight('ShowTicket') ) { $m->comp( 'Error.html', - Why => loc( "Couldn't load ticket '[_1]'", $id ) ); + Why => loc("No permission to display that ticket") ); $m->abort(); } -} -# }}} + my ( $code, $msg ); -unless ( $Ticket->CurrentUserHasRight('ShowTicket') ) { - $m->comp( 'Error.html', - Why => loc("No permission to display that ticket") ); - $m->abort(); -} - -my ( $code, $msg ); - -#Update the status -if ( ( defined $ARGS{'Status'} ) and $ARGS{'Status'} - and ( $ARGS{'Status'} ne $Ticket->Status ) ) { - ( $code, $msg ) = $Ticket->SetStatus( $ARGS{'Status'} ); - push @results, "$msg"; -} - -# {{{ store the uploaded attachment in session -if ($ARGS{'Attach'}) { # attachment? - $session{'Attachments'} = {} unless defined $session{'Attachments'}; + #Update the status + if ( ( defined $ARGS{'Status'} ) + and $ARGS{'Status'} + and ( $ARGS{'Status'} ne $Ticket->Status ) ) + { + ( $code, $msg ) = $Ticket->SetStatus( $ARGS{'Status'} ); + push @results, "$msg"; + } - my $subject = "$ARGS{'Attach'}"; - # since CGI.pm deutf8izes the magic field, we need to add it back. - Encode::_utf8_on($subject); - # strip leading directories - $subject =~ s#^.*[\\/]##; + # }}} - my $attachment = MakeMIMEEntity( - Subject => $subject, - Body => "", - AttachmentFieldName => 'Attach' + if ( + $session{'Attachments'} + || ( $ARGS{'UpdateContent'} ne '' + && $ARGS{'UpdateContent'} ne "-- \n" + . $session{'CurrentUser'}->UserObj->Signature ) + ) + { + $ARGS{UpdateAttachments} = $session{'Attachments'}; + } + ProcessUpdateMessage( + ARGSRef => \%ARGS, + Actions => \@results, + TicketObj => $Ticket ); - $session{'Attachments'} = { %{$session{'Attachments'} || {}}, - $ARGS{'Attach'} => $attachment }; -} -# }}} + # delete temporary storage entry to make WebUI clean + unless ( keys %{ $session{'Attachments'} } and $ARGS{'UpdateAttach'} ) { + delete $session{'Attachments'}; + } -if ( $session{'Attachments'} || - ( $ARGS{'UpdateContent'} ne '' - && $ARGS{'UpdateContent'} ne "-- \n" - . $session{'CurrentUser'}->UserObj->Signature )) { - $ARGS{UpdateAttachments} = $session{'Attachments'}; -} -ProcessUpdateMessage( ARGSRef => \%ARGS, - Actions => \@results, - TicketObj => $Ticket ); + my @cfupdates = ProcessObjectCustomFieldUpdates(Object => $Ticket, ARGSRef => \%ARGS); + push (@results, @cfupdates); -# delete temporary storage entry to make WebUI clean -unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) { - delete $session{'Attachments'}; -} -# }}} + # }}} -my $Transactions = $Ticket->Transactions; + my $Transactions = $Ticket->Transactions; -#!!pape: selfservice_find_attachments.patch {{ -my $attachments = $m->comp('/Ticket/Elements/FindAttachments', Ticket => $Ticket); -#!!pape: selfservice_find_attachments.patch }} + my $attachments = + $m->comp( '/Ticket/Elements/FindAttachments', Ticket => $Ticket ); </%INIT> |