diff options
Diffstat (limited to 'rt/html/RTx/Statistics/OpenStalled/index.html')
| -rwxr-xr-x | rt/html/RTx/Statistics/OpenStalled/index.html | 188 |
1 files changed, 188 insertions, 0 deletions
diff --git a/rt/html/RTx/Statistics/OpenStalled/index.html b/rt/html/RTx/Statistics/OpenStalled/index.html new file mode 100755 index 0000000..d0cd9f1 --- /dev/null +++ b/rt/html/RTx/Statistics/OpenStalled/index.html @@ -0,0 +1,188 @@ +<& /Elements/Header, Title => loc('New, Open and Stalled tickets by Queue') &> +<& /RTx/Statistics/Elements/Tabs, Title => loc('New, Open and Stalled tickets by Queue') &> + +<h3>Description</h3> +<p>The purpose of this page is to show a snapshot of the current status of tickets by Queue. You can multi select Queues from the dropdown +list or simply show all available queues. This will indicate how many tickets have not yet been viewed (New), how many have been at least +viewed once (Open) and how many have had their status changed to stalled.</p> + +<form method="POST" action="index.html"> + +%my $tix = new RT::Tickets($session{'CurrentUser'}); +%if ($queue) { +% $tix->LimitQueue (VALUE => $queue); +%} + + +%my $title = "New, Open and Stalled Tickets in " . join(', ', @queues); +<& /Elements/TitleBoxStart, title => $title, title_href => "/RTx/Statistics/OpenStalled/index.html?$QueryString"&> +<TABLE BORDER=0 cellspacing=0 cellpadding=1 WIDTH="100%"> +% if ($ShowHeader) { +<& /RTx/Statistics/Elements/CollectionAsTable/Header, + Format => \@RowFormat, + FormatString => $RowFormat, + AllowSorting => $AllowSorting, + Order => $Order, + Query => undef, + Rows => $Rows, + Page => $Page, + OrderBy => $OrderBy , + BaseURL => $BaseURL, + maxitems => $maxitems &> +% } + +% for ( sort keys %queues_to_show) { +% push @data, $_; +% } +% my @legend; +% my $total = 0; +% my $line = 0; +%# NOTE need to handle all status values (see share/html/Elements/SelectStatus). +% foreach my $s (qw(new open stalled)) { +% $line++; +% push @legend, $s; +% $total=0; +% foreach my $q (sort keys %queues_to_show) { +% $tix = new RT::Tickets($session{'CurrentUser'}); +% $tix->LimitQueue(VALUE => "$q"); +% $tix->LimitStatus(VALUE => "$s"); +% push @data, $tix->Count; +% $totals{$q} += $tix->Count; # Add up columns for each queue +% $total += $tix->Count; +% $values{$q} = $tix->Count; +% } +% $totals{"Totals"} += $total; +% $values{Statistics_Status} = $s; +% $values{Statistics_Totals} = $total; +<& /RTx/Statistics/Elements/CollectionAsTable/Row, Format => \@RowFormat, i => $line, record => $record, maxitems => $maxitems &> +% } +% $values{Statistics_Status} = "Totals"; +% foreach my $q (sort keys %queues_to_show) { +% $values{$q} = $totals{$q}; +% } +% $values{Statistics_Totals} = $totals{"Totals"}; +<& /RTx/Statistics/Elements/CollectionAsTable/Row, Format => \@BoldRowFormat, i => $line+1, record => $record, maxitems => $maxitems &> +</table> +<& /Elements/TitleBoxEnd&> + +<hr> + +<BR /> +<BR /> + +% use Data::Dumper; +% Statistics::DebugLog("Dump of data array is " . Dumper(@data) . "\n"); +% my $url = 'Elements/Chart?x_labels='; +% for (1..(scalar keys %queues_to_show)) { +% $url .= $m->interp->apply_escapes((shift @data),'u') . ','; +% } +% chop $url; +% $url .= '&data1=' ; +% for (1..(scalar keys %queues_to_show)) { +% $url .= $m->interp->apply_escapes((shift @data),'u') . ','; +% } +% chop $url; +% $url .= '&data2=' ; +% for (1..(scalar keys %queues_to_show)) { +% $url .= $m->interp->apply_escapes((shift @data),'u') . ','; +% } +% chop $url; +% $url .= '&data3=' ; +% for (1..(scalar keys %queues_to_show)) { +% $url .= $m->interp->apply_escapes((shift @data),'u') . ','; +% } +% $url .= '&set_legend='.(join ",", @legend); + + +<& /RTx/Statistics/Elements/GraphBox, GraphURL => $url &> + +<& /RTx/Statistics/Elements/ControlsAsTable/ControlBox, Title => "Select Queues", ShowMultiQueues => 1, queues_ref => \@queues &> + +<a href="<%$RT::WebPath%>/RTx/Statistics/OpenStalled/index.html?<% $QueryString %>"><&|/l&>Bookmarkable link</&></a> +%# | <a href="<%$RT::WebPath%>/RTx/Statistics/OpenStalled/Results.tsv?<%$QueryString%>"><&|/l&>spreadsheet</&></a> +<BR> +<BR> + +</FORM> + +% Statistics::DebugInit( $m ); + +<%ARGS> +@queues => @Statistics::OpenStalledQueueList +$AllowSorting => undef +$Order => undef +$OrderBy => undef +$ShowNavigation => 1 +$ShowHeader => 1 +$Rows => 50 +$Page => 1 +$BaseURL => undef +$AddAllCheck => undef +</%ARGS> + +<%INIT> + use RTx::Statistics; + + my $n = 0; + my @data; + my @msgs; + my %totals; + my $QueryString; + my %queues_to_show; + my $maxitems; + my $RowFormat; + my $BoldRowFormat; + my %record; + my %values; + my $record = \%record; + + $record{values} = \%values; + + Statistics::DebugClear(); + + # Handle the Add All Checkbox + if($AddAllCheck eq "on") { + $AddAllCheck = undef; + undef (@queues); + my $q=new RT::Queues($session{'CurrentUser'}); + $q->UnLimit; + while (my $queue=$q->Next) { + next if !$queue->CurrentUserHasRight('SeeQueue'); + push @queues, $queue->Name; + } + } + + # If the user has the right to see the queue, put it into the map + for my $q (@queues) { + my $Queueobj = new RT::Queue($session{'CurrentUser'}); + $Queueobj->Load($q); + next if !$Queueobj->CurrentUserHasRight('SeeQueue'); + $queues_to_show{$q} = 1; + } + + $maxitems = (scalar @queues) + 2; + + # Build the new query string + $QueryString = "queues=" . join("&queues=", @queues); + + # Build the format strings + $RowFormat = "'__Statistics_Status__'"; + $BoldRowFormat = "'<B>__Statistics_Status__</B>'"; + for my $q (@queues) { + $RowFormat .= ",'__Statistics_Dynamic__/KEY:$q/TITLE:$q/STYLE:text-align:right;'"; + $BoldRowFormat .= ",'<B>__Statistics_Dynamic__</B>/KEY:$q/TITLE:$q/STYLE:text-align:right;'"; + } + $RowFormat .= ",'<B>__Statistics_Totals__</B>/STYLE:text-align:right;'"; + $BoldRowFormat .= ",'<B>__Statistics_Totals__</B>/STYLE:text-align:right;'"; + # Parse the formats into structures. + my (@RowFormat) = $m->comp('/RTx/Statistics/Elements/CollectionAsTable/ParseFormat', Format => $RowFormat); + my (@BoldRowFormat) = $m->comp('/RTx/Statistics/Elements/CollectionAsTable/ParseFormat', Format => $BoldRowFormat); + + + my $queue = new RT::Queues($session{CurrentUser}); + $queue->UnLimit; + + my $QueueObj = new RT::Queue($session{'CurrentUser'}); + $QueueObj->Load($queue); + +</%INIT> |