diff options
Diffstat (limited to 'rt/html/REST/1.0/Forms/ticket/default')
-rw-r--r-- | rt/html/REST/1.0/Forms/ticket/default | 253 |
1 files changed, 0 insertions, 253 deletions
diff --git a/rt/html/REST/1.0/Forms/ticket/default b/rt/html/REST/1.0/Forms/ticket/default deleted file mode 100644 index fec499b..0000000 --- a/rt/html/REST/1.0/Forms/ticket/default +++ /dev/null @@ -1,253 +0,0 @@ -%# REST/1.0/Forms/ticket/default -%# -<%ARGS> -$id -$changes => {} -$fields => undef -</%ARGS> -<%perl> -use MIME::Entity; - -my @comments; -my ($c, $o, $k, $e) = ("", [], {}, 0); -my %data = %$changes; -my $ticket = new RT::Ticket $session{CurrentUser}; -my @dates = qw(Created Starts Started Due Resolved Told); -my @people = qw(Requestors Cc AdminCc); -my @create = qw(Queue Requestor Subject Cc AdminCc Owner Status Priority - InitialPriority FinalPriority TimeEstimated TimeWorked - TimeLeft Starts Started Due Resolved); -my @simple = qw(Subject Status Priority Disabled TimeEstimated TimeWorked - TimeLeft InitialPriority FinalPriority); -my %dates = map {lc $_ => $_} @dates; -my %people = map {lc $_ => $_} @people; -my %create = map {lc $_ => $_} @create; -my %simple = map {lc $_ => $_} @simple; - -# Are we dealing with an existing ticket? -if ($id ne 'new') { - $ticket->Load($id); - if (!$ticket->Id) { - return [ "# Ticket $id does not exist.", [], {}, 1 ]; - } - elsif (!$ticket->CurrentUserHasRight('ShowTicket') || - (%data && !$ticket->CurrentUserHasRight('ModifyTicket'))) - { - my $act = %data ? "modify" : "display"; - return [ "# You are not allowed to $act ticket $id.", [], {}, 1 ]; - } -} -else { - if (%data == 0) { - # GET ticket/new: Return a suitable default form. - # We get defaults from queue/1 (XXX: What if it isn't there?). - my $due = new RT::Date $session{CurrentUser}; - my $queue = new RT::Queue $session{CurrentUser}; - my $starts = new RT::Date $session{CurrentUser}; - $queue->Load(1); - $due->SetToNow; - $due->AddDays($queue->DefaultDueIn) if $queue->DefaultDueIn; - $starts->SetToNow; - - return [ - "# Required: Queue, Requestor, Subject", - [ qw(id Queue Requestor Subject Cc AdminCc Owner Status Priority - InitialPriority FinalPriority TimeEstimated Starts Due Text) ], - { - id => "ticket/new", - Queue => $queue->Name, - Requestor => $session{CurrentUser}->Name, - Subject => "", - Cc => [], - AdminCc => [], - Owner => "", - Status => "new", - Priority => $queue->InitialPriority, - InitialPriority => $queue->InitialPriority, - FinalPriority => $queue->FinalPriority, - TimeEstimated => 0, - Starts => $starts->ISO, - Due => $due->ISO, - Text => "", - }, - 0 - ]; - } - else { - # We'll create a new ticket, and fall through to set fields that - # can't be set in the call to Create(). - my (%v, $text); - - foreach my $k (keys %data) { - if (exists $create{lc $k}) { - $v{$create{lc $k}} = delete $data{$k}; - } - elsif (lc $k eq 'text') { - $text = delete $data{$k}; - } - } - - if ($text) { - $v{MIMEObj} = - MIME::Entity->build( - From => $session{CurrentUser}->EmailAddress, - Subject => $v{Subject}, - Data => $text - ); - } - - $ticket->Create(%v); - unless ($ticket->Id) { - return [ "# Could not create ticket.", [], {}, 1 ]; - } - - delete $data{id}; - $id = $ticket->Id; - push(@comments, "# Ticket $id created."); - goto DONE if %data == 0; - } -} - -# Now we know we're dealing with an existing ticket. -if (%data == 0) { - my ($time, $key, $val, @data); - - push @data, [ id => "ticket/".$ticket->Id ]; - push @data, [ Queue => $ticket->QueueObj->Name ] - if (!%$fields || exists $fields->{lc 'Queue'}); - push @data, [ Owner => $ticket->OwnerObj->Name ] - if (!%$fields || exists $fields->{lc 'Owner'}); - push @data, [ Creator => $ticket->CreatorObj->Name ] - if (!%$fields || exists $fields->{lc 'Creator'}); - - foreach (qw(Subject Status Priority InitialPriority FinalPriority)) { - next unless (!%$fields || (exists $fields->{lc $_})); - push @data, [$_ => $ticket->$_ ]; - } - - foreach $key (@people) { - next unless (!%$fields || (exists $fields->{lc $key})); - push @data, [ $key => [ $ticket->$key->MemberEmailAddresses ] ]; - } - - $time = new RT::Date ($session{CurrentUser}); - foreach $key (@dates) { - next unless (!%$fields || (exists $fields->{lc $key})); - $time->Set(Format => 'sql', Value => $ticket->$key); - push @data, [ $key => $time->AsString ]; - } - - $time = new RT::Date ($session{CurrentUser}); - foreach $key (qw(TimeEstimated TimeWorked TimeLeft)) { - next unless (!%$fields || (exists $fields->{lc $key})); - $val = $ticket->$key || 0; - $val = $time->DurationAsString($val*60) if $val; - push @data, [ $key => $val ]; - } - - my %k = map {@$_} @data; - $o = [ map {$_->[0]} @data ]; - $k = \%k; -} -else { - my ($get, $set, $key, $val, $n, $s); - - foreach $key (keys %data) { - $val = $data{$key}; - $key = lc $key; - $n = 1; - - if (ref $val eq 'ARRAY') { - unless ($key =~ /^(?:Requestors|Cc|AdminCc)$/i) { - $n = 0; - $s = "$key may have only one value."; - goto SET; - } - } - - if ($key =~ /^queue$/i) { - next if $val eq $ticket->QueueObj->Name; - ($n, $s) = $ticket->SetQueue($val); - } - elsif ($key =~ /^owner$/i) { - next if $val eq $ticket->OwnerObj->Name; - ($n, $s) = $ticket->SetOwner($val); - } - elsif (exists $simple{$key}) { - $key = $simple{$key}; - $set = "Set$key"; - - next if $val eq $ticket->$key; - ($n, $s) = $ticket->$set($val); - } - elsif (exists $dates{$key}) { - $key = $dates{$key}; - $set = "Set$key"; - - my $time = new RT::Date $session{CurrentUser}; - $time->Set(Format => 'sql', Value => $ticket->$key); - next if ($val =~ /^not set$/i || $val eq $time->AsString); - ($n, $s) = $ticket->$set($val); - } - elsif (exists $people{$key}) { - $key = $people{$key}; - my ($p, @msgs); - - my %new = map {$_=>1} @{ vsplit($val) }; - my %old = map {$_=>1} $ticket->$key->MemberEmailAddresses; - my $type = $key eq 'Requestors' ? 'Requestor' : $key; - - foreach $p (keys %old) { - unless (exists $new{$p}) { - ($s, $n) = $ticket->DeleteWatcher(Type => $type, - Email => $p); - push @msgs, [ $s, $n ]; - } - } - foreach $p (keys %new) { - # XXX: This is a stupid test. - unless ($p =~ /^[\w.+-]+\@([\w.-]+\.)*\w+.?$/) { - $s = 0; - $n = "$p is not a valid email address."; - push @msgs, [ $s, $n ]; - next; - } - unless ($ticket->IsWatcher(Type => $type, Email => $p)) { - ($s, $n) = $ticket->AddWatcher(Type => $type, - Email => $p); - push @msgs, [ $s, $n ]; - } - } - - $n = 1; - if (@msgs = grep {$_->[0] == 0} @msgs) { - $n = 0; - $s = join "\n", map {"# ".$_->[1]} @msgs; - $s =~ s/^# //; - } - } - elsif ($key ne 'id' && $key ne 'type') { - $n = 0; - $s = "Unknown field."; - } - - SET: - if ($n == 0) { - $e = 1; - push @comments, "# $key: $s"; - unless (@$o) { - my %o = keys %$changes; - delete $o{id}; - @$o = ("id", keys %o); - $k = $changes; - } - } - } - push(@comments, "# Ticket ".$ticket->id." updated.") unless $n == 0; -} - -DONE: -$c ||= join("\n", @comments) if @comments; -return [$c, $o, $k, $e]; - -</%perl> |