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-# {{{ Attachments
-
-CREATE TABLE rt3.Attachments (
- id numeric(38,0) identity,
- TransactionId integer NOT NULL ,
- Parent integer NOT NULL ,
- MessageId varchar(160) NULL ,
- Subject varchar(255) NULL ,
- Filename varchar(255) NULL ,
- ContentType varchar(80) NULL ,
- ContentEncoding varchar(80) NULL ,
- Content TEXT NULL ,
- Headers TEXT NULL ,
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- PRIMARY KEY (id)
-) ;
-
-CREATE INDEX Attachments1 ON Attachments (Parent) ;
-CREATE INDEX Attachments2 ON Attachments (TransactionId) ;
-CREATE INDEX Attachments3 ON Attachments (Parent, TransactionId) ;
-# }}}
-
-# {{{ Queues
-CREATE TABLE rt3.Queues (
- id numeric(38,0) identity,
- Name varchar(200) NOT NULL ,
- Description varchar(255) NULL ,
- CorrespondAddress varchar(120) NULL ,
- CommentAddress varchar(120) NULL ,
- InitialPriority integer NOT NULL ,
- FinalPriority integer NOT NULL ,
- DefaultDueIn integer NOT NULL ,
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- LastUpdatedBy integer NOT NULL ,
- LastUpdated DATETIME NULL ,
- Disabled numeric(1) NOT NULL ,
- PRIMARY KEY (id)
-) ;
-CREATE UNIQUE INDEX Queues1 ON Queues (Name) ;
-CREATE INDEX Queues2 ON Queues (Disabled) ;
-
-# }}}
-
-# {{{ Links
-
-CREATE TABLE rt3.Links (
- id numeric(38,0) identity,
- Base varchar(240) NULL ,
- Target varchar(240) NULL ,
- Type varchar(20) NOT NULL ,
- LocalTarget integer NOT NULL ,
- LocalBase integer NOT NULL ,
- LastUpdatedBy integer NOT NULL ,
- LastUpdated DATETIME NULL ,
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- PRIMARY KEY (id)
-) ;
-
-CREATE UNIQUE INDEX Links1 ON Links (Base, Target, Type) ;
-CREATE INDEX Links2 ON Links (Base, Type) ;
-CREATE INDEX Links3 ON Links (Target, Type) ;
-CREATE INDEX Links4 ON Links(Type,LocalBase);
-
-# }}}
-
-# {{{ Principals
-
-CREATE TABLE rt3.Principals (
- id numeric(38,0) identity,
- PrincipalType VARCHAR(16) not null,
- ObjectId integer, Disabled numeric(1) NOT NULL ,
- PRIMARY KEY (id)
-) ;
-
-CREATE INDEX Principals2 ON Principals (ObjectId);
-
-# }}}
-
-# {{{ Groups
-
-CREATE TABLE rt3.Groups (
- id numeric(38,0) identity,
- Name varchar(200) NULL ,
- Description varchar(255) NULL ,
- Domain varchar(64),
- Type varchar(64),
- Instance integer,
- PRIMARY KEY (id)
-) ;
-
-CREATE INDEX Groups1 ON Groups (Domain,Instance,Type,id);
-CREATE INDEX Groups2 On Groups (Type, Instance, Domain);
-
-# }}}
-
-# {{{ ScripConditions
-
-CREATE TABLE rt3.ScripConditions (
- id numeric(38,0) identity,
- Name varchar(200) NULL ,
- Description varchar(255) NULL ,
- ExecModule varchar(60) NULL ,
- Argument varchar(255) NULL ,
- ApplicableTransTypes varchar(60) NULL ,
-
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- LastUpdatedBy integer NOT NULL ,
- LastUpdated DATETIME NULL ,
- PRIMARY KEY (id)
-) ;
-
-# }}}
-
-# {{{ Transactions
-CREATE TABLE rt3.Transactions (
- id numeric(38,0) identity,
- EffectiveTicket integer NOT NULL ,
- Ticket integer NOT NULL ,
- TimeTaken integer NOT NULL ,
- Type varchar(20) NULL ,
- Field varchar(40) NULL ,
- OldValue varchar(255) NULL ,
- NewValue varchar(255) NULL ,
- Data varchar(255) NULL ,
-
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- PRIMARY KEY (id)
-) ;
-CREATE INDEX Transactions1 ON Transactions (Ticket);
-CREATE INDEX Transactions2 ON Transactions (EffectiveTicket);
-
-# }}}
-
-# {{{ Scrips
-
-CREATE TABLE rt3.Scrips (
- id numeric(38,0) identity,
- Description varchar(255),
- ScripCondition integer NOT NULL ,
- ScripAction integer NOT NULL ,
- ConditionRules text NULL ,
- ActionRules text NULL ,
- CustomIsApplicableCode text NULL ,
- CustomPrepareCode text NULL ,
- CustomCommitCode text NULL ,
- Stage varchar(32) NULL ,
- Queue integer NOT NULL ,
- Template integer NOT NULL ,
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- LastUpdatedBy integer NOT NULL ,
- LastUpdated DATETIME NULL ,
- PRIMARY KEY (id)
-) ;
-
-# }}}
-
-# {{{ ACL
-CREATE TABLE rt3.ACL (
- id numeric(38,0) identity,
- PrincipalType varchar(25) NOT NULL, #"User" "Group", "Owner", "Cc" "AdminCc", "Requestor", "Requestor"
-
- PrincipalId integer NOT NULL , #Foreign key to principals
- RightName varchar(25) NOT NULL ,
- ObjectType varchar(25) NOT NULL ,
- ObjectId integer NOT NULL ,
- DelegatedBy integer NOT NULL , #foreign key to principals with a userid
- DelegatedFrom integer NOT NULL , #foreign key to ACL
- PRIMARY KEY (id)
-) ;
-
-CREATE INDEX ACL1 on ACL(RightName, ObjectType, ObjectId,PrincipalType,PrincipalId);
-
-# }}}
-
-# {{{ GroupMembers
-
-CREATE TABLE rt3.GroupMembers (
- id numeric(38,0) identity,
- GroupId integer NOT NULL ,
- MemberId integer NOT NULL , #Foreign key to Principals
- PRIMARY KEY (id)
-) ;
-CREATE UNIQUE INDEX GroupMembers1 on GroupMembers (GroupId, MemberId);
-
-
-# }}}
-
-# {{{ GroupMembersCache
-
-CREATE TABLE rt3.CachedGroupMembers (
- id numeric(38,0) identity,
- GroupId int, # foreign key to Principals
- MemberId int, # foreign key to Principals
- Via int, #foreign key to CachedGroupMembers. (may point to $self->id)
- ImmediateParentId int, #foreign key to prinicpals.
- # this points to the group that the member is
- # a member of, for ease of deletes.
- Disabled numeric(1) NOT NULL , # if this cached group member is a member of this group by way of a disabled
- # group or this group is disabled, this will be set to 1
- # this allows us to not find members of disabled subgroups when listing off
- # group members recursively.
- # Also, this allows us to have the ACL system elide members of disabled groups
- PRIMARY KEY (id)
-) ;
-
-CREATE INDEX DisGrouMem on CachedGroupMembers (GroupId,MemberId,Disabled);
-CREATE INDEX GrouMem on CachedGroupMembers (GroupId,MemberId);
-
-# }}}
-
-# {{{ Users
-
-CREATE TABLE rt3.Users (
- id numeric(38,0) identity,
- Name varchar(200) NOT NULL ,
- Password varchar(40) NULL ,
- Comments text NULL ,
- Signature text NULL ,
- EmailAddress varchar(120) NULL ,
- FreeformContactInfo text NULL ,
- Organization varchar(200) NULL ,
- RealName varchar(120) NULL ,
- NickName varchar(16) NULL ,
- Lang varchar(16) NULL ,
- EmailEncoding varchar(16) NULL ,
- WebEncoding varchar(16) NULL ,
- ExternalContactInfoId varchar(100) NULL ,
- ContactInfoSystem varchar(30) NULL ,
- ExternalAuthId varchar(100) NULL ,
- AuthSystem varchar(30) NULL ,
- Gecos varchar(16) NULL ,
- HomePhone varchar(30) NULL ,
- WorkPhone varchar(30) NULL ,
- MobilePhone varchar(30) NULL ,
- PagerPhone varchar(30) NULL ,
- Address1 varchar(200) NULL ,
- Address2 varchar(200) NULL ,
- City varchar(100) NULL ,
- State varchar(100) NULL ,
- Zip varchar(16) NULL ,
- Country varchar(50) NULL ,
- Timezone varchar(50) NULL ,
- PGPKey text NULL,
-
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- LastUpdatedBy integer NOT NULL ,
- LastUpdated DATETIME NULL ,
- PRIMARY KEY (id)
-) ;
-
-
-CREATE UNIQUE INDEX Users1 ON Users (Name) ;
-CREATE INDEX Users2 ON Users (Name);
-CREATE INDEX Users3 ON Users (id, EmailAddress);
-CREATE INDEX Users4 ON Users (EmailAddress);
-
-
-# }}}
-
-# {{{ Tickets
-
-CREATE TABLE rt3.Tickets (
- id numeric(38,0) identity,
- EffectiveId integer NOT NULL ,
- Queue integer NOT NULL ,
- Type varchar(16) NULL ,
- IssueStatement integer NOT NULL ,
- Resolution integer NOT NULL ,
- Owner integer NOT NULL ,
- Subject varchar(200) NULL,
- InitialPriority integer NOT NULL ,
- FinalPriority integer NOT NULL ,
- Priority integer NOT NULL ,
- TimeEstimated integer NOT NULL ,
- TimeWorked integer NOT NULL ,
- Status varchar(10) NULL ,
- TimeLeft integer NOT NULL ,
- Told DATETIME NULL ,
- Starts DATETIME NULL ,
- Started DATETIME NULL ,
- Due DATETIME NULL ,
- Resolved DATETIME NULL ,
-
-
- LastUpdatedBy integer NOT NULL ,
- LastUpdated DATETIME NULL ,
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- Disabled numeric(1) NOT NULL ,
- PRIMARY KEY (id)
-) ;
-
-CREATE INDEX Tickets1 ON Tickets (Queue, Status) ;
-CREATE INDEX Tickets2 ON Tickets (Owner) ;
-CREATE INDEX Tickets3 ON Tickets (EffectiveId) ;
-CREATE INDEX Tickets4 ON Tickets (id, Status) ;
-CREATE INDEX Tickets5 ON Tickets (id, EffectiveId) ;
-CREATE INDEX Tickets6 ON Tickets (EffectiveId, Type) ;
-
-# }}}
-
-# {{{ ScripActions
-
-CREATE TABLE rt3.ScripActions (
- id numeric(38,0) identity,
- Name varchar(200) NULL ,
- Description varchar(255) NULL ,
- ExecModule varchar(60) NULL ,
- Argument varchar(255) NULL ,
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- LastUpdatedBy integer NOT NULL ,
- LastUpdated DATETIME NULL ,
- PRIMARY KEY (id)
-) ;
-
-# }}}
-
-# {{{ Templates
-
-CREATE TABLE rt3.Templates (
- id numeric(38,0) identity,
- Queue integer NOT NULL ,
- Name varchar(200) NOT NULL ,
- Description varchar(255) NULL ,
- Type varchar(16) NULL ,
- Language varchar(16) NULL ,
- TranslationOf integer NOT NULL ,
- Content text NULL ,
- LastUpdated DATETIME NULL ,
- LastUpdatedBy integer NOT NULL ,
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- PRIMARY KEY (id)
-) ;
-
-# }}}
-
-# {{{ TicketCustomFieldValues
-
-CREATE TABLE rt3.TicketCustomFieldValues (
- id numeric(38,0) identity,
- Ticket int NOT NULL ,
- CustomField int NOT NULL ,
- Content varchar(255) NULL ,
-
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- LastUpdatedBy integer NOT NULL ,
- LastUpdated DATETIME NULL ,
- PRIMARY KEY (id)
-) ;
-
-CREATE INDEX TicketCustomFieldValues1 ON TicketCustomFieldValues (CustomField,Ticket,Content);
-CREATE INDEX TicketCustomFieldValues2 ON TicketCustomFieldValues (CustomField,Ticket);
-
-# }}}
-
-# {{{ CustomFields
-
-CREATE TABLE rt3.CustomFields (
- id numeric(38,0) identity,
- Name varchar(200) NULL ,
- Type varchar(200) NULL ,
- Queue integer NOT NULL ,
- Description varchar(255) NULL ,
- SortOrder integer NOT NULL ,
-
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- LastUpdatedBy integer NOT NULL ,
- LastUpdated DATETIME NULL ,
- Disabled numeric(1) NOT NULL ,
- PRIMARY KEY (id)
-) ;
-
-CREATE INDEX CustomFields1 on CustomFields (Disabled, Queue);
-
-
-# }}}
-
-# {{{ CustomFieldValues
-
-CREATE TABLE rt3.CustomFieldValues (
- id numeric(38,0) identity,
- CustomField int NOT NULL ,
- Name varchar(200) NULL ,
- Description varchar(255) NULL ,
- SortOrder integer NOT NULL ,
-
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- LastUpdatedBy integer NOT NULL ,
- LastUpdated DATETIME NULL ,
- PRIMARY KEY (id)
-) ;
-
-CREATE INDEX CustomFieldValues1 ON CustomFieldValues (CustomField);
-
-# }}}
-
-
-# {{{ Attributes
-
-CREATE TABLE rt3.Attributes (
- id numeric(38,0) identity,
- Name varchar(255) NULL ,
- Description varchar(255) NULL ,
- Content text,
- ContentType varchar(16),
- ObjectType varchar(64),
- ObjectId integer, # foreign key to anything
- Creator integer NOT NULL ,
- Created DATETIME NULL ,
- LastUpdatedBy integer NOT NULL ,
- LastUpdated DATETIME NULL ,
- PRIMARY KEY (id)
-) ;
-
-CREATE INDEX Attributes1 on Attributes(Name);
-CREATE INDEX Attributes2 on Attributes(ObjectType, ObjectId);
-
-# }}}
-
-# {{{ Sessions
-
-# sessions is used by Apache::Session to keep sessions in the database.
-# We should have a reaper script somewhere.
-
-CREATE TABLE rt3.sessions (
- id char(32) NOT NULL,
- a_session TEXT,
- LastUpdated DATETIME,
- PRIMARY KEY (id)
-);
-
-# }}}