diff options
Diffstat (limited to 'rt/etc/initialdata')
-rw-r--r-- | rt/etc/initialdata | 14 |
1 files changed, 14 insertions, 0 deletions
diff --git a/rt/etc/initialdata b/rt/etc/initialdata index fc2ed2ffb..7b3f6a6bf 100644 --- a/rt/etc/initialdata +++ b/rt/etc/initialdata @@ -104,6 +104,16 @@ ExecModule => 'SetPriority', Argument => '', }, + { Name => 'Cancel Scheduled Resolve', + Description => 'Set ticket not to resolve in the future', + ExecModule => 'SetWillResolve', + Argument => '', + }, + { Name => 'Scheduled Resolve', + Description => 'Resolve ticket if its WillResolve date has passed', + ExecModule => 'ScheduledResolve', + Argument => '', + }, ); @ScripConditions = ( @@ -564,6 +574,10 @@ Hour: { $SubscriptionObj->SubValue('Hour') } ScripCondition => 'On Transaction', ScripAction => 'Extract Subject Tag', Template => 'Blank' }, + { Description => 'On Correspond, cancel future resolve', + ScripCondition => 'On Correspond', + ScripAction => 'Cancel Scheduled Resolve', + Template => 'Blank' }, ); @ACL = ( |