diff options
Diffstat (limited to 'rt/etc/initialdata')
| -rw-r--r-- | rt/etc/initialdata | 18 |
1 files changed, 18 insertions, 0 deletions
diff --git a/rt/etc/initialdata b/rt/etc/initialdata index e360c5daf..d5d3b2022 100644 --- a/rt/etc/initialdata +++ b/rt/etc/initialdata @@ -86,6 +86,14 @@ Description => 'Sends mail to the owner', # loc ExecModule => 'Notify', Argument => 'Owner' }, + { Name => 'Notify Ccs as Comment', # loc + Description => 'Sends mail to the Ccs as a comment', # loc + ExecModule => 'NotifyAsComment', + Argument => 'Cc' }, + { Name => 'Notify Ccs', # loc + Description => 'Sends mail to the Ccs', # loc + ExecModule => 'Notify', + Argument => 'Cc' }, { Name => 'Notify AdminCcs as Comment', # loc Description => 'Sends mail to the administrative Ccs as a comment', # loc ExecModule => 'NotifyAsComment', @@ -166,6 +174,13 @@ }, { + Name => 'On Priority Change', # loc + Description => 'Whenever a ticket\'s priority changes', # loc + ApplicableTransTypes => 'Set', + ExecModule => 'PriorityChange', + }, + { + Name => 'On Owner Change', # loc Description => 'Whenever a ticket\'s owner changes', # loc ApplicableTransTypes => 'Any', @@ -373,6 +388,9 @@ Your ticket has been rejected by { eval { $Approval->OwnerObj->Name } }. { ScripCondition => 'On Correspond', ScripAction => 'Open Tickets', Template => 'Blank' }, + { ScripCondition => 'On Owner Change', + ScripAction => 'Notify Owner', + Template => 'Transaction' }, { ScripCondition => 'On Create', ScripAction => 'AutoReply To Requestors', Template => 'AutoReply' }, |