diff options
Diffstat (limited to 'rt/etc/initialdata')
| -rw-r--r-- | rt/etc/initialdata | 19 |
1 files changed, 13 insertions, 6 deletions
diff --git a/rt/etc/initialdata b/rt/etc/initialdata index 96255b5ed..825e6506f 100644 --- a/rt/etc/initialdata +++ b/rt/etc/initialdata @@ -106,9 +106,6 @@ { Name => 'Open Tickets', # loc Description => 'Open tickets on correspondence', # loc ExecModule => 'AutoOpen' }, - { Name => 'Open Inactive Tickets', # loc - Description => 'Open inactive tickets', # loc - ExecModule => 'AutoOpenInactive' }, { Name => 'Extract Subject Tag', # loc Description => 'Extract tags from a Transaction\'s subject and add them to the Ticket\'s subject.', # loc ExecModule => 'ExtractSubjectTag' }, @@ -801,9 +798,9 @@ Hour: { $SubscriptionObj->SubValue('Hour') } # ScripCondition => 'On Correspond', # ScripAction => 'Notify Requestors And Ccs', # Template => 'Correspondence in HTML' }, - { Description => 'On Correspond Open Inactive Tickets', + { Description => 'On Correspond Open Tickets', ScripCondition => 'On Correspond', - ScripAction => 'Open Inactive Tickets', + ScripAction => 'Open Tickets', Template => 'Blank' }, { Description => 'On Create Autoreply To Requestors', ScripCondition => 'On Create', @@ -947,7 +944,17 @@ Hour: { $SubscriptionObj->SubValue('Hour') } 'on correspond' => { 'notify requestors and ccs' => { 'correspondence' => 1 }, 'notify other recipients' => { 'correspondence' => 1 }, - } + # RT 4.2 + # superseded by "notify owner and adminccs" + 'notify adminccs' => { 'admin correspondence' => 1 }, + # the new way, but doesn't work right vs. "open tickets" + 'open inactive tickets' => { 'blank' => 1 }, + }, + 'on create' => { + # RT 4.2 + # superseded by "notify owner and adminccs" + 'notify adminccs' => { 'transaction' => 1 }, + }, ); # -*- perl -*- |