diff options
Diffstat (limited to 'rt/etc/RT_Config.pm')
| -rw-r--r-- | rt/etc/RT_Config.pm | 291 |
1 files changed, 264 insertions, 27 deletions
diff --git a/rt/etc/RT_Config.pm b/rt/etc/RT_Config.pm index 5386a8e..34a4243 100644 --- a/rt/etc/RT_Config.pm +++ b/rt/etc/RT_Config.pm @@ -17,7 +17,7 @@ use RT::Config; # {{{ Base Configuration -# $rtname the string that RT will look for in mail messages to +# $rtname is the string that RT will look for in mail messages to # figure out what ticket a new piece of mail belongs to # Your domain name is recommended, so as not to pollute the namespace. @@ -26,6 +26,28 @@ use RT::Config; Set($rtname , "example.com"); + +# This regexp controls what subject tags RT recognizes as its own. +# If you're not dealing with historical $rtname values, you'll likely +# never have to enable this feature. +# +# Be VERY CAREFUL with it. Note that it overrides $rtname for subject +# token matching and that you should use only "non-capturing" parenthesis +# grouping. For example: +# +# Set($EmailSubjectTagRegex, qr/(?:example.com|example.org)/i ); +# +# and NOT +# +# Set($EmailSubjectTagRegex, qr/(example.com|example.org)/i ); +# +# This setting would make RT behave exactly as it does without the +# setting enabled. +# +# Set($EmailSubjectTagRegex, qr/\Q$rtname\E/i ); + + + # You should set this to your organization's DNS domain. For example, # fsck.com or asylum.arkham.ma.us. It's used by the linking interface to # guarantee that ticket URIs are unique and easy to construct. @@ -42,14 +64,12 @@ Set($Timezone , 'US/Eastern'); # }}} -# }}} - # {{{ Database Configuration # Database driver beeing used. Case matters # Valid types are "mysql", "Oracle" and "Pg" -Set($DatabaseType , 'mysql'); +Set($DatabaseType , 'SQLite'); # The domain name of your database server # If you're running mysql and it's on localhost, @@ -89,7 +109,7 @@ Set($OwnerEmail , 'root'); Set($LoopsToRTOwner , 1); -# If $StoreLoopss is defined, RT will record messages that it believes +# If $StoreLoops is defined, RT will record messages that it believes # to be part of mail loops. # As it does this, it will try to be careful not to send mail to the # sender of these messages @@ -106,12 +126,12 @@ Set($StoreLoops , undef); Set($MaxAttachmentSize , 10000000); # $TruncateLongAttachments: if this is set to a non-undef value, -# RT will truncate attachments longer than MaxAttachmentLength. +# RT will truncate attachments longer than MaxAttachmentSize. Set($TruncateLongAttachments , undef); # $DropLongAttachments: if this is set to a non-undef value, -# RT will silently drop attachments longer than MaxAttachmentLength. +# RT will silently drop attachments longer than MaxAttachmentSize. Set($DropLongAttachments , undef); @@ -135,8 +155,12 @@ Set($RTAddressRegexp , '^rt\@example.com$'); # (These values are passed to the CanonicalizeEmailAddress subroutine in RT/User.pm) # By default, that routine performs a s/$Match/$Replace/gi on any address passed to it -Set($CanonicalizeEmailAddressMatch , 'subdomain.example.com$'); -Set($CanonicalizeEmailAddressReplace , 'example.com'); +#Set($CanonicalizeEmailAddressMatch , '@subdomain\.example\.com$'); +#Set($CanonicalizeEmailAddressReplace , '@example.com'); + +# set this to true and the create new user page will use the values that you +# enter in the form but use the function CanonicalizeUserInfo in User_Local.pm +Set($CanonicalizeOnCreate , 0); # If $SenderMustExistInExternalDatabase is true, RT will refuse to # create non-privileged accounts for unknown users if you are using @@ -175,7 +199,7 @@ Set($CommentAddress , 'RT_CommentAddressNotSet'); # If 'sendmailpipe' doesn't work well for you, try 'sendmail' # # Note that you should remove the '-t' from $SendmailArguments -# if you use 'sendmail rather than 'sendmailpipe' +# if you use 'sendmail' rather than 'sendmailpipe' Set($MailCommand , 'sendmailpipe'); @@ -186,6 +210,11 @@ Set($MailCommand , 'sendmailpipe'); # These options are good for most sendmail wrappers and workalikes Set($SendmailArguments , "-oi -t"); +# $SendmailBounceArguments defines what flags to pass to $Sendmail +# assuming RT needs to send an error (ie. bounce). + +Set($SendmailBounceArguments , '-f "<>"'); + # These arguments are good for sendmail brand sendmail 8 and newer #Set($SendmailArguments,"-oi -t -ODeliveryMode=b -OErrorMode=m"); @@ -216,12 +245,23 @@ Set($UseFriendlyToLine , 0); # are WatcherType and TicketId. Set($FriendlyToLineFormat, "\"%s of $RT::rtname Ticket #%s\":;"); -# By default RT doesn't notify the person who performs an update, as they +# By default, RT doesn't notify the person who performs an update, as they # already know what they've done. If you'd like to change this behaviour, # Set $NotifyActor to 1 Set($NotifyActor, 0); +# By default, RT records each message it sends out to its own internal database.# To change this behaviour, set $RecordOutgoingEmail to 0 + +Set($RecordOutgoingEmail, 1); + +# VERP support (http://cr.yp.to/proto/verp.txt) +# uncomment the following two directives to generate envelope senders +# of the form ${VERPPrefix}${originaladdress}@${VERPDomain} +# (i.e. rt-jesse=fsck.com@rt.example.com ) This currently only works +# with sendmail and sendmailppie. +# Set($VERPPrefix, 'rt-'); +# Set($VERPDomain, $RT::Organization); # }}} @@ -247,33 +287,85 @@ Set($LogToFile , undef); Set($LogDir, '/opt/rt3/var/log'); Set($LogToFileNamed , "rt.log"); #log to rt.log +# If true generates stack traces to file log or screen +# never generates traces to syslog + +Set($LogStackTraces , 0); + +# On Solaris or UnixWare, set to ( socket => 'inet' ). Options here +# override any other options RT passes to Log::Dispatch::Syslog. +# Other interesting flags include facility and logopt. (See the +# Log::Dispatch::Syslog documentation for more information.) (Maybe +# ident too, if you have multiple RT installations.) + +@LogToSyslogConf = () unless (@LogToSyslogConf); + +# RT has rudimentary SQL statement logging support if you have +# DBIx-SearchBuilder 1.31_1 or higher; simply set $StatementLog to be +# the level that you wish SQL statements to be logged at. +Set($StatementLog, undef); + # }}} # {{{ Web interface configuration +# This determines the default stylesheet the RT web interface will use. +# RT ships with two valid values by default: +# +# 3.5-default The totally new, default layout for RT 3.5 +# 3.4-compat A 3.4 compatibility stylesheet to make RT 3.5 look +# (mostly) like 3.4 +# +# This value actually specifies a directory in share/html/NoAuth/css/ +# from which RT will try to load the file main.css (which should +# @import any other files the stylesheet needs). This allows you to +# easily and cleanly create your own stylesheets to apply to RT. + +Set($WebDefaultStylesheet, '3.5-default'); + # Define the directory name to be used for images in rt web # documents. # If you're putting the web ui somewhere other than at the root of -# your server -# $WebPath requires a leading / but no trailing / +# your server, you should set $WebPath to the path you'll be +# serving RT at. +# $WebPath requires a leading / but no trailing /. +# +# In most cases, you should leave $WebPath set to '' (an empty value). Set($WebPath , ""); +# If we're running as a superuser, run on port 80 +# Otherwise, pick a high port for this user. + +Set($WebPort , 80);# + ($< * 7274) % 32766 + ($< && 1024)); + # This is the Scheme, server and port for constructing urls to webrt # $WebBaseURL doesn't need a trailing / -Set($WebBaseURL , "http://RT::WebBaseURL.not.configured:80"); +Set($WebBaseURL , "http://localhost:$WebPort"); Set($WebURL , $WebBaseURL . $WebPath . "/"); # $WebImagesURL points to the base URL where RT can find its images. -Set($WebImagesURL , $WebURL . "NoAuth/images/"); +Set($WebImagesURL , $WebPath . "/NoAuth/images/"); -# $RTLogoURL points to the URL of the RT logo displayed in the web UI +# $LogoURL points to the URL of the RT logo displayed in the web UI -Set($LogoURL , $WebImagesURL . "rt.jpg"); +Set($LogoURL , $WebImagesURL . "bplogo.gif"); + +# WebNoAuthRegex - What portion of RT's URLspace should not require +# authentication. +Set($WebNoAuthRegex, qr!^(?:/+NoAuth/| + /+REST/\d+\.\d+/NoAuth/)!x ); + +# SelfServiceRegex - What portion of RT's URLspace should +# be accessible to Unprivileged users +# This does not override the redirect from /Ticket/Display.html +# to /SelfService/Display.html when Unprivileged +# users attempt to access ticked displays +Set($SelfServiceRegex, qr!^(?:/+SelfService/)!x ); # For message boxes, set the entry box width and what type of wrapping # to use. @@ -284,11 +376,31 @@ Set($MessageBoxWidth , 72); # Default wrapping: "HARD" (choices "SOFT", "HARD") Set($MessageBoxWrap, "HARD"); +# Support implicit links in WikiText custom fields? A true value +# causes InterCapped or ALLCAPS words in WikiText fields to +# automatically become links to searches for those words. If used on +# RTFM articles, it links to the RTFM article with that name. +Set($WikiImplicitLinks, 0); + # if TrustHTMLAttachments is not defined, we will display them # as text. This prevents malicious HTML and javascript from being # sent in a request (although there is probably more to it than that) Set($TrustHTMLAttachments , undef); +# Should RT redistribute correspondence that it identifies as +# machine generated? A true value will do so; setting this to '0' +# will cause no such messages to be redistributed. +# You can also use 'privileged' (the default), which will redistribute +# only to privileged users. This helps to protect against malformed +# bounces and loops caused by autocreated requestors with bogus addresses. +Set($RedistributeAutoGeneratedMessages, 'privileged'); + +# If PreferRichText is set to a true value, RT will show HTML/Rich text +# messages in preference to their plaintext alternatives. RT "scrubs" the +# html to show only a minimal subset of HTML to avoid possible contamination +# by cross-site-scripting attacks. +Set($PreferRichText, undef); + # If $WebExternalAuth is defined, RT will defer to the environment's # REMOTE_USER variable. @@ -309,6 +421,13 @@ Set($WebExternalGecos , undef); Set($WebExternalAuto , undef); +# If $WebExternalAuto is true, this will be passed to User's +# Create method. Use it to set defaults, such as creating +# Unprivileged users with { Privileged => 0 } +# Must be a hashref of arguments + +Set($AutoCreate, undef); + # $WebSessionClass is the class you wish to use for managing Sessions. # It defaults to use your SQL database, but if you are using MySQL 3.x and # plans to use non-ascii Queue names, uncomment and add this line to @@ -316,32 +435,105 @@ Set($WebExternalAuto , undef); # Set($WebSessionClass , 'Apache::Session::File'); + +# By default, RT's session cookie isn't marked as "secure" Some web browsers +# will treat secure cookies more carefully than non-secure ones, being careful +# not to write them to disk, only send them over an SSL secured connection +# and so on. To enable this behaviour, set # $WebSecureCookies to a true value. +# NOTE: You probably don't want to turn this on _unless_ users are only connecting +# via SSL encrypted HTTP connections. + +Set($WebSecureCookies, 0); + + +# By default, RT clears its database cache after every page view. +# This ensures that you've always got the most current information +# when working in a multi-process (mod_perl or FastCGI) Environment +# Setting $WebFlushDbCacheEveryRequest to '0' will turn this off, +# which will speed RT up a bit, at the expense of a tiny bit of data +# accuracy. + +Set($WebFlushDbCacheEveryRequest, '1'); + + # $MaxInlineBody is the maximum attachment size that we want to see # inline when viewing a transaction. 13456 is a random sane-sounding # default. Set($MaxInlineBody, 13456); -# $MyTicketsLength is the length of the table on the front page. -# For some people, the default of 10 isn't big enough to get a feel for -# how much work needs to be done before you get some time off. +# $DefaultSummaryRows is default number of rows displayed in for search +# results on the frontpage. + +Set($DefaultSummaryRows, 10); + +# By default, RT shows newest transactions at the bottom of the ticket +# history page, if you want see them at the top set this to '0'. + +Set($OldestTransactionsFirst, '1'); + +# By default, RT shows images attached to incoming (and outgoing) ticket updates +# inline. Set this variable to 0 if you'd like to disable that behaviour + +Set($ShowTransactionImages, 1); -Set($MyTicketsLength, 10); + +# $HomepageComponents is an arrayref of allowed components on a user's +# customized homepage ("RT at a glance"). + +Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]); # @MasonParameters is the list of parameters for the constructor of # HTML::Mason's Apache or CGI Handler. This is normally only useful -# for debugging, eg. profiling individual components with -# (preamble => 'my $p = MasonX::Profiler->new($m, $r);'); +# for debugging, eg. profiling individual components with: +# use MasonX::Profiler; # available on CPAN +# @MasonParameters = (preamble => 'my $p = MasonX::Profiler->new($m, $r);'); @MasonParameters = () unless (@MasonParameters); +# $DefaultSearchResultFormat is the default format for RT search results +Set ($DefaultSearchResultFormat, qq{ + '<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#', + '<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject', + Status, + QueueName, + OwnerName, + Priority, + '__NEWLINE__', + '', + '<small>__Requestors__</small>', + '<small>__CreatedRelative__</small>', + '<small>__ToldRelative__</small>', + '<small>__LastUpdatedRelative__</small>', + '<small>__TimeLeft__</small>'}); + +# If $SuppressInlineTextFiles is set to a true value, then uploaded +# text files (text-type attachments with file names) are prevented +# from being displayed in-line when viewing a ticket's history. + +Set($SuppressInlineTextFiles, undef); + +# If $DontSearchFileAttachments is set to a true value, then uploaded +# files (attachments with file names) are not searched during full-content +# ticket searches. + +Set($DontSearchFileAttachments, undef); + +# The GD module (which RT uses for graphs) uses a builtin font that doesn't +# have full Unicode support. You can use a particular TrueType font by setting +# $ChartFont to the absolute path of that font. Your GD library must have +# support for TrueType fonts to use this option. + +Set($ChartFont, undef); + + # }}} # {{{ RT UTF-8 Settings # An array that contains languages supported by RT's internationalization -# interface. Defaults to all *.po lexicons; set it to qw(en ja) will make -# RT bilingual instead of multilingual, but will save same memory. +# interface. Defaults to all *.po lexicons; setting it to qw(en ja) will make +# RT bilingual instead of multilingual, but will save some memory. @LexiconLanguages = qw(*) unless (@LexiconLanguages); @@ -364,11 +556,56 @@ Set($EmailOutputEncoding , 'utf-8'); Set($DateDayBeforeMonth , 1); -# Should "Tuesday" default to meaning "Next Tuesday" or "Last Tuesday"? -# Set to 0 for "Next" or 1 for "Last". +# Should an unspecified day or year in a date refer to a future or a +# past value? For example, should a date of "Tuesday" default to mean +# the date for next Tuesday or last Tuesday? Should the date "March 1" +# default to the date for next March or last March? +# Set to 0 for the next date or 1 for the last date. Set($AmbiguousDayInPast , 1); # }}} +# {{{ Miscellaneous RT Settings + +# You can define new statuses and even reorder existing statuses here. +# WARNING. DO NOT DELETE ANY OF THE DEFAULT STATUSES. If you do, RT +# will break horribly. The statuses you add must be no longer than +# 10 characters. + +@ActiveStatus = qw(new open stalled) unless @ActiveStatus; +@InactiveStatus = qw(resolved rejected deleted) unless @InactiveStatus; + +# Backward compatability setting. Add/Delete Link used to record one +# transaction and run one scrip. Set this value to 1 if you want +# only one of the link transactions to have scrips run. +Set($LinkTransactionsRun1Scrip , 0); + +# When this feature is enabled an user need ModifyTicket right on both +# tickets to link them together, otherwise he can have right on any of +# two. +Set($StrictLinkACL, 1); + +# }}} + + +# {{{ Development Mode +# +# RT comes with a "Development mode" setting. +# This setting, as a convenience for developers, turns on +# all sorts of development options that you most likely don't want in +# production: +# +# * Turns off Mason's 'static_source' directive. By default, you can't +# edit RT's web ui components on the fly and have RT magically pick up +# your changes. (It's a big performance hit) +# +# * More to come +# + +Set($DevelMode, '0'); + +# }}} + + 1; |