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diff --git a/rt/bin/rt-crontool b/rt/bin/rt-crontool
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-#!/usr/bin/perl
-# BEGIN LICENSE BLOCK
-#
-# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
-#
-# (Except where explictly superceded by other copyright notices)
-#
-# This work is made available to you under the terms of Version 2 of
-# the GNU General Public License. A copy of that license should have
-# been provided with this software, but in any event can be snarfed
-# from www.gnu.org.
-#
-# This work is distributed in the hope that it will be useful, but
-# WITHOUT ANY WARRANTY; without even the implied warranty of
-# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
-# General Public License for more details.
-#
-# Unless otherwise specified, all modifications, corrections or
-# extensions to this work which alter its source code become the
-# property of Best Practical Solutions, LLC when submitted for
-# inclusion in the work.
-#
-#
-# END LICENSE BLOCK
-
-use strict;
-use Carp;
-
-use lib ("/opt/rt3/lib", "/opt/rt3/local/lib");
-
-package RT;
-
-use Getopt::Long;
-
-use RT::Interface::CLI qw(CleanEnv GetCurrentUser GetMessageContent loc);
-use RT::Tickets;
-use RT::Template;
-
-#Clean out all the nasties from the environment
-CleanEnv();
-
-# Load the config file
-RT::LoadConfig();
-
-#Connect to the database and get RT::SystemUser and RT::Nobody loaded
-RT::Init();
-
-#Drop setgid permissions
-RT::DropSetGIDPermissions();
-
-#Get the current user all loaded
-my $CurrentUser = GetCurrentUser();
-
-unless ( $CurrentUser->Id ) {
- print loc("No RT user found. Please consult your RT administrator.\n");
- exit(1);
-}
-
-my ( $search, $condition, $action, $search_arg, $condition_arg, $action_arg,
- $template_id, $help, $verbose );
-GetOptions( "search=s" => \$search,
- "search-arg=s" => \$search_arg,
- "condition=s" => \$condition,
- "condition-arg=s" => \$condition_arg,
- "action-arg=s" => \$action_arg,
- "action=s" => \$action,
- "template-id=s" => \$template_id,
- "help" => \$help,
- "verbose|v" => \$verbose );
-
-help() if $help;
-
-# We _must_ have a search object
-load_module($search);
-load_module($action) if ($action);
-load_module($condition) if ($condition);
-
-# load template if specified
-my $template_obj;
-if ($template_id) {
- $template_obj = RT::Template->new($RT::Nobody);
- $template_obj->LoadById($template_id);
-}
-
-#At the appointed time:
-
-#find a bunch of tickets
-my $tickets = RT::Tickets->new($CurrentUser);
-my $search = $search->new( TicketsObj => $tickets, Argument => $search_arg );
-
-$search->Prepare();
-
-# TicketsFound is an RT::Tickets object
-my $tickets = $search->TicketsObj;
-
-#for each ticket we've found
-while ( my $ticket = $tickets->Next() ) {
- print "\n" . $ticket->Id() . ": " if ($verbose);
-
- # perform some more advanced check
- if ($condition) {
- my $condition_obj = $condition->new( TicketObj => $ticket,
- Argument => $condition_arg );
-
- # if the condition doesn't apply, get out of here
-
- next unless ( $condition_obj->IsApplicable );
- print loc("Condition matches...") if ($verbose);
- }
-
- #prepare our action
- my $action_obj = $action->new( TicketObj => $ticket,
- TemplateObj => $template_obj,
- Argument => $action_arg );
-
- #if our preparation, move onto the next ticket
- next unless ( $action_obj->Prepare );
- print loc("Action prepared...") if ($verbose);
-
- #commit our action.
- next unless ( $action_obj->Commit );
- print loc("Action committed.") if ($verbose);
-}
-
-# {{{ load_module
-
-=head2 load_module
-
-Loads a perl module, dying nicely if it can't find it.
-
-=cut
-
-sub load_module {
- my $modname = shift;
- eval "require $modname";
- if ($@) {
- die loc( "Failed to load module [_1]. ([_2])", $modname, $@ );
- }
-
-}
-
-# }}}
-
-# {{{ loc
-
-=head2 loc LIST
-
-Localize this string, with the current user's currentuser object
-
-=cut
-
-sub loc {
- $CurrentUser->loc(@_);
-}
-
-# }}}
-
-sub help {
-
- print loc( "[_1] is a tool to act on tickets from an external scheduling tool, such as cron.", $0 )
- . "\n";
- print loc("It takes several arguments:") . "\n\n";
-
- print " "
- . loc( "[_1] - Specify the search module you want to use", "--search" )
- . "\n";
- print " "
- . loc( "[_1] - An argument to pass to [_2]", "--search-argument", "--search" )
- . "\n";
-
- print " "
- . loc( "[_1] - Specify the condition module you want to use", "--condition" )
- . "\n";
- print " "
- . loc( "[_1] - An argument to pass to [_2]", "--condition-argument", "--condition" )
- . "\n";
- print " "
- . loc( "[_1] - Specify the action module you want to use", "--action" )
- . "\n";
- print " "
- . loc( "[_1] - An argument to pass to [_2]", "--action-argument", "--action" )
- . "\n";
- print " "
- . loc( "[_1] - Output status updates to STDOUT", "--verbose" ) . "\n";
- print "\n";
- print "\n";
- print loc("Security:")."\n";
- print loc("This tool allows the user to run arbitrary perl modules from within RT.")." ".
- loc("If this tool were setgid, a hostile local user could use this tool to gain administrative access to RT.")." ".
- loc("It is incredibly important that nonprivileged users not be allowed to run this tool."). " " .
- loc("It is suggested that you create a non-privileged unix user with the correct group membership and RT access to run this tool.")."\n";
- print "\n";
- print loc("Example:");
- print "\n";
- print " "
- . loc( "The following command will find all active tickets in the queue 'general' and set their priority to 99 if they haven't been touched in 4 hours:"
- )
- . "\n\n";
-
- print " bin/rt-cron-tool \\\n";
- print
- " --search RT::Search::ActiveTicketsInQueue --search-arg general \\\n";
- print
- " --condition RT::Condition::UntouchedInHours --condition-arg 4 \\\n";
- print " --action RT::Action::SetPriority --action-arg 99 \\\n";
- print " --verbose\n";
-
- print "\n";
- print loc("Escalate tickets");
- print "rt-crontool \\\n";
- print " --search RT::Search::ActiveTicketsInQueue --search-arg thequeuename \\\n";
- print " --action RT::Action::EscalatePriority \\\n";
-
-
-
-
-
-
- exit(0);
-}