diff options
Diffstat (limited to 'httemplate/view/cust_main/tickets.html')
-rw-r--r-- | httemplate/view/cust_main/tickets.html | 84 |
1 files changed, 84 insertions, 0 deletions
diff --git a/httemplate/view/cust_main/tickets.html b/httemplate/view/cust_main/tickets.html new file mode 100644 index 000000000..b5d581d50 --- /dev/null +++ b/httemplate/view/cust_main/tickets.html @@ -0,0 +1,84 @@ +<A NAME="tickets"><FONT SIZE="+2">Tickets</FONT></A> +<BR> + +(<A HREF="<% $open_link %>">View <% $openlabel %> tickets for this customer</A>) +(<A HREF="<% $res_link %>">View resolved tickets for this customer</A>) +<BR> +(<A HREF="<% $new_link %>">Create new ticket for this customer</A>) + +<% include("/elements/table-grid.html") %> +% my $bgcolor1 = '#eeeeee'; +% my $bgcolor2 = '#ffffff'; +% my $bgcolor = ''; + +<TR> + <TH CLASS="grid" BGCOLOR="#cccccc">#</TH> + <TH CLASS="grid" BGCOLOR="#cccccc">Subject</TH> + <TH CLASS="grid" BGCOLOR="#cccccc">Status</TH> + <TH CLASS="grid" BGCOLOR="#cccccc">Queue</TH> + <TH CLASS="grid" BGCOLOR="#cccccc">Owner</TH> + <TH CLASS="grid" BGCOLOR="#cccccc">Priority</TH> +</TR> + +% foreach my $ticket ( @tickets ) { +% my $href = FS::TicketSystem->href_ticket($ticket->{id}); +% if ( $bgcolor eq $bgcolor1 ) { +% $bgcolor = $bgcolor2; +% } else { +% $bgcolor = $bgcolor1; +% } + + <TR> + + <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> + <A HREF=<%$href%>><% $ticket->{id} %></A> + </TD> + + <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> + <A HREF=<%$href%>><% $ticket->{subject} %></A> + </TD> + + <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> + <% $ticket->{status} %> + </TD> + + <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> + <% $ticket->{queue} %> + </TD> + + <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> + <% $ticket->{owner} %> + </TD> + + <TD ALIGN="right" CLASS="grid" BGCOLOR="<% $bgcolor %>"> + <% $ticket->{content} + ? $ticket->{content}.' ('.$ticket->{priority}.')' + : $ticket->{priority} + %> + </TD> + + </TR> + +% } + +</TABLE> + +<%init> + +my( $cust_main ) = @_; +my( @tickets ) = $cust_main->tickets; + +my $open_link = FS::TicketSystem->href_customer_tickets($cust_main->custnum); +my $openlabel = join('/', FS::TicketSystem->statuses ); + +my $res_link = FS::TicketSystem->href_customer_tickets( + $cust_main->custnum, + { 'statuses' => [ 'resolved' ] } + ); + +my $new_link = FS::TicketSystem->href_new_ticket( + $cust_main, + join(', ', $cust_main->invoicing_list_emailonly ) + ); + +</%init> |