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-rw-r--r--httemplate/view/cust_main/tickets.html84
1 files changed, 84 insertions, 0 deletions
diff --git a/httemplate/view/cust_main/tickets.html b/httemplate/view/cust_main/tickets.html
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+++ b/httemplate/view/cust_main/tickets.html
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+<A NAME="tickets"><FONT SIZE="+2">Tickets</FONT></A>
+<BR>
+
+(<A HREF="<% $open_link %>">View <% $openlabel %> tickets for this customer</A>)
+(<A HREF="<% $res_link %>">View resolved tickets for this customer</A>)
+<BR>
+(<A HREF="<% $new_link %>">Create new ticket for this customer</A>)
+
+<% include("/elements/table-grid.html") %>
+% my $bgcolor1 = '#eeeeee';
+% my $bgcolor2 = '#ffffff';
+% my $bgcolor = '';
+
+<TR>
+ <TH CLASS="grid" BGCOLOR="#cccccc">#</TH>
+ <TH CLASS="grid" BGCOLOR="#cccccc">Subject</TH>
+ <TH CLASS="grid" BGCOLOR="#cccccc">Status</TH>
+ <TH CLASS="grid" BGCOLOR="#cccccc">Queue</TH>
+ <TH CLASS="grid" BGCOLOR="#cccccc">Owner</TH>
+ <TH CLASS="grid" BGCOLOR="#cccccc">Priority</TH>
+</TR>
+
+% foreach my $ticket ( @tickets ) {
+% my $href = FS::TicketSystem->href_ticket($ticket->{id});
+% if ( $bgcolor eq $bgcolor1 ) {
+% $bgcolor = $bgcolor2;
+% } else {
+% $bgcolor = $bgcolor1;
+% }
+
+ <TR>
+
+ <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
+ <A HREF=<%$href%>><% $ticket->{id} %></A>
+ </TD>
+
+ <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
+ <A HREF=<%$href%>><% $ticket->{subject} %></A>
+ </TD>
+
+ <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
+ <% $ticket->{status} %>
+ </TD>
+
+ <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
+ <% $ticket->{queue} %>
+ </TD>
+
+ <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
+ <% $ticket->{owner} %>
+ </TD>
+
+ <TD ALIGN="right" CLASS="grid" BGCOLOR="<% $bgcolor %>">
+ <% $ticket->{content}
+ ? $ticket->{content}.' ('.$ticket->{priority}.')'
+ : $ticket->{priority}
+ %>
+ </TD>
+
+ </TR>
+
+% }
+
+</TABLE>
+
+<%init>
+
+my( $cust_main ) = @_;
+my( @tickets ) = $cust_main->tickets;
+
+my $open_link = FS::TicketSystem->href_customer_tickets($cust_main->custnum);
+my $openlabel = join('/', FS::TicketSystem->statuses );
+
+my $res_link = FS::TicketSystem->href_customer_tickets(
+ $cust_main->custnum,
+ { 'statuses' => [ 'resolved' ] }
+ );
+
+my $new_link = FS::TicketSystem->href_new_ticket(
+ $cust_main,
+ join(', ', $cust_main->invoicing_list_emailonly )
+ );
+
+</%init>