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Diffstat (limited to 'httemplate/view/cust_main/tickets.html')
-rw-r--r-- | httemplate/view/cust_main/tickets.html | 114 |
1 files changed, 114 insertions, 0 deletions
diff --git a/httemplate/view/cust_main/tickets.html b/httemplate/view/cust_main/tickets.html new file mode 100644 index 000000000..064f51147 --- /dev/null +++ b/httemplate/view/cust_main/tickets.html @@ -0,0 +1,114 @@ +<FORM METHOD="GET" NAME="CreateTicketForm" STYLE="display:inline"> +<SCRIPT TYPE="text/javascript"> +function updateTicketLink() { + var link = document.getElementById('CreateTicketLink'); + var selector = document.getElementById('Queue') + link.href = "<% $new_base.'?'. + join(';', map( + { ($_ eq 'Queue') ? () : "$_=$new_param{$_}"} + keys %new_param),'Queue=') %>" + selector.options[selector.selectedIndex].value; +} +</SCRIPT> +<A id="CreateTicketLink" HREF="<% $new_link %>">Create new ticket</A> + in queue +%# fetch list of queues in which the user can create tickets +% my $session = FS::TicketSystem->session(); +% my %queues = FS::TicketSystem->queues($session, 'CreateTicket'); +% if( $conf->exists('ticket_system-force_default_queueid') ) { +<B><% $queues{$new_param{'Queue'}} %></B> +<INPUT TYPE="hidden" NAME="Queue" VALUE="<% $new_param{'Queue'} %>"> +% } +% else { +<SELECT NAME="Queue" id="Queue" onchange="updateTicketLink()"> +% foreach my $queueid ( sort { $queues{$a} cmp $queues{$b} } keys %queues ) { + <OPTION VALUE="<% $queueid %>" + <% $queueid == $new_param{'Queue'} ? 'SELECTED' : '' %> + ><% $queues{$queueid} |h %> +% } +</SELECT> +<SCRIPT DEFER TYPE="text/javascript">updateTicketLink();</SCRIPT> +% } +</FORM> +<BR> + +(<A HREF="<% $open_link %>">View <% $openlabel %> tickets for this customer</A>) +(<A HREF="<% $res_link %>">View resolved tickets for this customer</A>) +<BR><BR> + +<% include("/elements/table-grid.html") %> +% my $bgcolor1 = '#eeeeee'; +% my $bgcolor2 = '#ffffff'; +% my $bgcolor = ''; + +<TR> + <TH CLASS="grid" BGCOLOR="#cccccc">#</TH> + <TH CLASS="grid" BGCOLOR="#cccccc">Subject</TH> + <TH CLASS="grid" BGCOLOR="#cccccc">Status</TH> + <TH CLASS="grid" BGCOLOR="#cccccc">Queue</TH> + <TH CLASS="grid" BGCOLOR="#cccccc">Owner</TH> + <TH CLASS="grid" BGCOLOR="#cccccc">Priority</TH> +</TR> + +% foreach my $ticket ( @tickets ) { +% my $href = FS::TicketSystem->href_ticket($ticket->{id}); +% if ( $bgcolor eq $bgcolor1 ) { +% $bgcolor = $bgcolor2; +% } else { +% $bgcolor = $bgcolor1; +% } + + <TR> + + <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> + <A HREF=<%$href%>><% $ticket->{id} %></A> + </TD> + + <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> + <A HREF=<%$href%>><% $ticket->{subject} %></A> + </TD> + + <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> + <% $ticket->{status} %> + </TD> + + <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> + <% $ticket->{queue} %> + </TD> + + <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> + <% $ticket->{owner} %> + </TD> + + <TD ALIGN="right" CLASS="grid" BGCOLOR="<% $bgcolor %>"> + <% $ticket->{content} + ? $ticket->{content}.' ('.$ticket->{priority}.')' + : $ticket->{priority} + %> + </TD> + + </TR> + +% } + +</TABLE> + +<%init> + +my( $conf ) = new FS::Conf; +my( $cust_main ) = @_; +my( @tickets ) = $cust_main->tickets; + +my $open_link = FS::TicketSystem->href_customer_tickets($cust_main->custnum); +my $openlabel = join('/', FS::TicketSystem->statuses ); + +my $res_link = FS::TicketSystem->href_customer_tickets( + $cust_main->custnum, + { 'statuses' => [ 'resolved' ] } + ); + +my( $new_base, %new_param ) = + FS::TicketSystem->href_params_new_ticket( $cust_main ); + +my $new_link = FS::TicketSystem->href_new_ticket( $cust_main ); + +</%init> |