diff options
Diffstat (limited to 'httemplate/view/cust_main/tickets.html')
| -rw-r--r-- | httemplate/view/cust_main/tickets.html | 166 |
1 files changed, 2 insertions, 164 deletions
diff --git a/httemplate/view/cust_main/tickets.html b/httemplate/view/cust_main/tickets.html index 194e90742..f076fcc92 100644 --- a/httemplate/view/cust_main/tickets.html +++ b/httemplate/view/cust_main/tickets.html @@ -1,164 +1,2 @@ -<FORM METHOD="GET" NAME="CreateTicketForm" STYLE="display:inline"> -<SCRIPT TYPE="text/javascript"> -function updateTicketLink() { - var link = document.getElementById('CreateTicketLink'); - var selector = document.getElementById('Queue') - link.href = "<% $new_base.'?'. - join(';', map( - { ($_ eq 'Queue') ? () : "$_=$new_param{$_}"} - keys %new_param),'Queue=') %>" + selector.options[selector.selectedIndex].value; -} -</SCRIPT> -<A NAME="tickets"><FONT CLASS="fsinnerbox-title">Tickets</FONT></A> -<A id="CreateTicketLink" HREF="<% $new_link %>"><% mt('Create new ticket') |h %></A> - <% mt('in queue') |h %> -%# fetch list of queues in which the user can create tickets -% my %queues = FS::TicketSystem->queues('', 'CreateTicket'); -% if( $conf->exists('ticket_system-force_default_queueid') ) { -<B><% $queues{$new_param{'Queue'}} %></B> -<INPUT TYPE="hidden" NAME="Queue" VALUE="<% $new_param{'Queue'} %>"> -% } -% else { -<SELECT NAME="Queue" id="Queue" onchange="updateTicketLink()"> -% foreach my $queueid ( sort { $queues{$a} cmp $queues{$b} } keys %queues ) { - <OPTION VALUE="<% $queueid %>" - <% $queueid == $new_param{'Queue'} ? 'SELECTED' : '' %> - ><% $queues{$queueid} |h %> -% } -</SELECT> -<SCRIPT DEFER TYPE="text/javascript">updateTicketLink();</SCRIPT> -% } -</FORM> - | -View -<A HREF="<% $open_link %>"><% mt($openlabel) |h %></A> | -<A HREF="<% $res_link %>"><% mt('resolved') |h %></A> -<BR> - -<& /elements/table-grid.html &> -% my $bgcolor1 = '#eeeeee'; -% my $bgcolor2 = '#ffffff'; -% my $bgcolor = ''; - -<TR> - <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('#') |h %></TH> - <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Subject') |h %></TH> - <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Status') |h %></TH> - <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Queue') |h %></TH> - <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Owner') |h %></TH> - <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Due') |h %></TH> - <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Estimated Time') |h %></TH> - <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Priority') |h %></TH> -% if ( $ss_priority ) { - <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Customer Priority') |h %></TH> -% } -</TR> - -% foreach my $ticket ( @tickets ) { -% my $href = FS::TicketSystem->href_ticket($ticket->{id}); -% if ( $bgcolor eq $bgcolor1 ) { -% $bgcolor = $bgcolor2; -% } else { -% $bgcolor = $bgcolor1; -% } - - <TR> - - <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> - <A HREF=<%$href%>><% $ticket->{id} %></A> - </TD> - - <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> - <A HREF=<%$href%>><% $ticket->{subject} %></A> - </TD> - - <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> - <% $ticket->{status} %> - </TD> - - <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> - <% $ticket->{queue} %> - </TD> - - <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> - <% $ticket->{owner} %> - </TD> - - <TD CLASS="grid" BGCOLOR="<% $bgcolor %>"> - <% $date_formatter->($ticket->{due}) %> - </TD> - - <TD ALIGN="right" CLASS="grid" BGCOLOR="<% $bgcolor %>"> - <% $ticket->{timeestimated} %> - </TD> - - <TD ALIGN="right" CLASS="grid" BGCOLOR="<% $bgcolor %>"> - <% $ticket->{content} - ? $ticket->{content}.' ('.$ticket->{priority}.')' - : $ticket->{priority} - %> - </TD> - -% if ( $ss_priority ) { - <TD ALIGN="right" CLASS="grid" BGCOLOR="<% $bgcolor %>"> - <% $ticket->{"CF.{$ss_priority}"} %> - </TD> -% } - - </TR> - -% } - -</TABLE> - -<%init> -use Date::Format 'time2str'; -use Date::Parse 'str2time'; - -my( $conf ) = new FS::Conf; -my( $cust_main ) = @_; -my( @tickets ) = $cust_main->tickets; - -my $open_link = FS::TicketSystem->href_customer_tickets($cust_main->custnum); -my $openlabel = join('/', FS::TicketSystem->statuses ); - -my $res_link = FS::TicketSystem->href_customer_tickets( - $cust_main->custnum, - { 'statuses' => [ 'resolved' ] } - ); - -my( $new_base, %new_param ) = - FS::TicketSystem->href_params_new_ticket( $cust_main ); - -my $new_link = FS::TicketSystem->href_new_ticket( $cust_main ); - -my $ss_priority = FS::TicketSystem->selfservice_priority; -if ( $ss_priority ) { - my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1; - use sort 'stable'; - # sort in the following way: - @tickets = sort { - # within a severity level... - ( $a->{'content'} eq $b->{'content'} ) ? ( - # no-priority tickets sort last - ( - ($a->{'_selfservice_priority'} eq '') <=> - ($b->{'_selfservice_priority'} eq '') - ) || - # otherwise obey ticket_system-priority_reverse - ( $dir * - ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'}) - ) - ) : 0; # but don't rearrange between severity levels - } @tickets; -} - -my $format = $conf->config('date_format') || '%Y-%m-%d'; - -my $date_formatter = sub { - my $time = str2time($_[0], 'GMT'); - # exclude times within 24 hours of zero - ($time > 86400) ? time2str($format, $time) : ''; -}; - -</%init> +% my $cust_main = shift; +<& /elements/table-tickets.html, object => $cust_main &> |