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Diffstat (limited to 'httemplate/misc/delete-customer.cgi')
| -rwxr-xr-x | httemplate/misc/delete-customer.cgi | 14 |
1 files changed, 14 insertions, 0 deletions
diff --git a/httemplate/misc/delete-customer.cgi b/httemplate/misc/delete-customer.cgi index 5088fef7b..7016c9166 100755 --- a/httemplate/misc/delete-customer.cgi +++ b/httemplate/misc/delete-customer.cgi @@ -43,4 +43,18 @@ canceled service with you. For that, cancel all of the customer's packages. </form></body></html> END +#Deleting a customer you have financial records on (i.e. credits) is +#typically considered fraudulant bookkeeping. Remember, deleting +#customers should ONLY be used for completely bogus records. You should +#NOT delete real customers who simply discontinue service. +# +#For real customers who simply discontinue service, cancel all of the +#customer's packages. Customers with all cancelled packages are not +#billed. There is no need to take further action to prevent billing on +#customers with all cancelled packages. +# +#Also see the "hidecancelledcustomers" and "hidecancelledpackages" +#configuration options, which will allow you to surpress the display of +#cancelled customers and packages, respectively. + %> |