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diff --git a/httemplate/docs/install-rt.html b/httemplate/docs/install-rt.html deleted file mode 100644 index da0941a09..000000000 --- a/httemplate/docs/install-rt.html +++ /dev/null @@ -1,78 +0,0 @@ -<head> - <title>Installing integrated RT ticketing</title> -</head> -<body> -<h1>Installing integrated RT ticketing</h1> - -<p><i>Integrated ticketing is an new feature and these instructions are preliminary. Documentation contributions are welcome.</i> - -<p><i>There is also support for running this integration against an external RT installation, but it is not (yet) documented.</i> - -<p>Perl minimum version 5.8.3 is required. HTML::Mason is required. - -<p>Install the following perl modules: - <ul> - <li><a href="http://search.cpan.org/search?dist=Apache-Session">Apache::Session</a> - <li><a href="http://search.cpan.org/search?dist=HTML-Tree">HTML::TreeBuilder (HTML-Tree)</a> - <li><a href="http://search.cpan.org/search?dist=HTML-Format">HTML::FormatText (HTML-Format)</a> - <li><a href="http://search.cpan.org/search?dist=Test-Inline">Test::Inline</a> - <li><a href="http://search.cpan.org/search?dist=Class-ReturnValue">Class::ReturnValue</a> - <li><a href="http://search.cpan.org/search?dist=DBIx-SearchBuilder">DBIx::SearchBuilder</a> - <li><a href="http://search.cpan.org/search?dist=Log-Dispatch">Log::Dispatch</a> - <li><a href="http://search.cpan.org/search?dist=Locale-Maketext-Lexicon">Locale::Maketext::Lexicon</a> - <li><a href="http://search.cpan.org/search?dist=Locale-Maketext-Fuzzy">Locale::Maketext::Fuzzy</a> - <li><a href="http://search.cpan.org/search?dist=Text-Wrapper">Text::Wrapper</a> - <li><a href="http://search.cpan.org/search?dist=Time-modules">Time::ParseDate (Time-modules)</a> - <li><a href="http://search.cpan.org/search?dist=TermReadKey">Term::ReadKey (TermReadKey)</a> - <li><a href="http://search.cpan.org/search?dist=Text-Autoformat">Text::Autoformat</a> - <li><a href="http://search.cpan.org/search?dist=Text-Quoted">Text::Quoted</a> - <li><a href="http://search.cpan.org/search?dist=Regexp-Common">Regexp::Common</a> - <li><a href="http://search.cpan.org/search?dist=HTML-Scrubber">HTML::Scrubber</a> - <li><a href="http://search.cpan.org/search?dist=Tree-Simple">Tree::Simple</a> - </ul> - -<p>Create a new Unix group called 'rt' - -<p>Edit the top-level Makefile, set RT_ENABLED to 1 and set the RT_DOMAIN, RT_TIMEZONE, and FREESIDE_URL variables. - -<p><pre>make configure-rt -make create-rt -make install-rt -</pre> - -<p>Add the following to your httpd.conf: -<pre> -# replace /var/www/freeside with your freeside document root -<DirectoryMatch "^/var/www/freeside/rt/.*NoAuth"> -<Limit GET POST> -allow from all -Satisfy any -SetHandler perl-script -PerlHandler HTML::Mason -</Limit> -</DirectoryMatch> -# replace /var/www/freeside with your freeside document root -<DirectoryMatch "^/var/www/freeside/rt/.*NoAuth/images"> -SetHandler None -</DirectoryMatch> -# replace /var/www/freeside with your freeside document root -<Directory /var/www/freeside/rt/Ticket/Attachment> -SetHandler perl-script -PerlHandler HTML::Mason -</Directory> -</pre> - -<p>Set the <b>ticket_system</b> configuration value to <b>RT_Internal</b>. You may also wish to set <b>ticket_system-default_queueid</b> once you have RT configured. - -<p>Bootstrap RT's permissions: - <ul> - <li>Click on "Ticketing Main" on the Freeside main menu to auto-create an RT login for your username - <li>Run <code>freeside-adduser -h /usr/local/etc/freeside/htpasswd root</code> and set a (temporary) password - <li>Log into your Freeside installation as the "root" user you just created, by closing your browser or using <code>https://root@yourmachone/freeside/</code> syntax. - <li>Click on "Ticketing Main" on the Freeside main menu. Click on "Configuration", then "Global", and then "User Rights". Grant the "SuperUser" right to your RT login. - <li>Remove the temporary "root" user from /usr/local/etc/freeside/mapsecrets and /usr/local/etc/freeside/htpasswd - </ul> - -<p>Follow the <A HREF="http://wiki.bestpractical.com/">regular RT documentation</A> to configure RT, setup the mailgate, etc. - -</body> |