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diff --git a/htdocs/docs/trouble.html b/htdocs/docs/trouble.html deleted file mode 100644 index 2cf6d4e..0000000 --- a/htdocs/docs/trouble.html +++ /dev/null @@ -1,41 +0,0 @@ -<head> - <title>Troubleshooting</title> -</head> -<body> - <h1>Troubleshooting</h1> - <ul> - <li>When troubleshooting the web interface, helpful information is often in your web server's error log. - <li>Internet Explorer will not work with Freeside's HTML interface. -<a HREF="http://www.netscape.com">Netscape</a>, -<a HREF="http://lynx.browser.org">Lynx</a>, and -<a HREF="http://www.cs.indiana.edu/elisp/w3/docs.html">Emacs/W3</a>, -among others, should work fine. - <li>If bin/svc_acct.import fails with an "Out of memory!" error using MySQL, upgrede MySQL and recompile the Perl DBD. There was a memory leak in some older versions of MySQL. - <li>If you get tons of errors in your web server's error log like this: -<pre> -Ambiguous use of value => resolved to "value" => -at /usr/lib/perl5/site_perl/File/CounterFile.pm line 132. -</pre> - This clutters up your log files but is otherwise harmless. Upgrade to the latest File::CounterFile. - <li>If you get an Internal Server Error when adding or editing, but find that the update has occured, and you get something like the following in your web server's error log: -<pre> -access to <i>/your/path</i>/edit/process/<i>some_table</i>.cgi failed for -<i>machine.domain.tld</i>, reason: malformed header from script. -Bad header=HTTP/1.0 302 Moved Temporarily -</pre> - Then you forgot to apply this <a href="CGI-modules-2.76-patch.txt">patch</a> as mentioned in the <a href="install.html">New Installation</a> section of the documentation. - <li>If you get errors like this: -<pre> -UID.pm: Can't open /var/spool/freeside/conf/secrets: Permission denied -at <i>/your/path</i>/site_perl/FS/UID.pm line 26. -BEGIN failed--compilation aborted at -<i>/your/path</i>/edit/process/part_svc.cgi line 15. -</pre> - Then the scripts are not running setuid freeside. If you were editing -the files, it is possible you inadvertantly removed the setuid bit. -As mentioned in the <a href="install.html">New Installation</a> section of the documentation, set ownership and permissions for the web interface. Your system should support secure setuid scripts or Perl's emulation, see <a href="http://www.perl.com/CPAN-local/doc/manual/html/pod/perlsec.html#Security_Bugs">perlsec: Security Bugs</a> for information and workarounds. -<pre>cd /usr/local/apache/htdocs/freeside -chown -R freeside . -chmod 4755 browse/*.cgi edit/*.cgi edit/process/*.cgi misc/*.cgi misc/process/*.cgi search/*.cgi view/*.cgi</pre> - </ul> -</body> |