diff options
Diffstat (limited to 'fs_selfservice/java/freeside_create_ticket_example.java')
-rwxr-xr-x | fs_selfservice/java/freeside_create_ticket_example.java | 85 |
1 files changed, 0 insertions, 85 deletions
diff --git a/fs_selfservice/java/freeside_create_ticket_example.java b/fs_selfservice/java/freeside_create_ticket_example.java deleted file mode 100755 index 759a4a6..0000000 --- a/fs_selfservice/java/freeside_create_ticket_example.java +++ /dev/null @@ -1,85 +0,0 @@ - -import biz.freeside.SelfService; -import org.apache.commons.logging.impl.SimpleLog; //included in apache xmlrpc -import java.util.HashMap; -import java.util.Vector; - -public class freeside_create_ticket_example { - private static SimpleLog logger = new SimpleLog("SelfService"); - - public static void main( String args[] ) throws Exception { - SelfService client = - new SelfService( "http://192.168.1.221:8081/xmlrpc.cgi" ); - - Vector params = new Vector(); - params.addElement( "username" ); - params.addElement( "4155551212" ); // svc_phone.phonenum - params.addElement( "password" ); - params.addElement( "5454" ); // svc_phone.pin - params.addElement( "domain" ); - params.addElement( "svc_phone" ); - HashMap result = client.execute( "login", params ); - - String error = (String) result.get("error"); - - if (error.length() < 1) { - - // successful login - - String sessionId = (String) result.get("session_id"); - - logger.trace("[login] logged into freeside with session_id="+sessionId); - - // store session id in your session store to be used for other calls - - // like, say, this one to create a ticket - - Vector ticket_params = new Vector(); - ticket_params.addElement( "session_id" ); - ticket_params.addElement( sessionId ); - ticket_params.addElement( "queue" ); - ticket_params.addElement( 3 ); // otherwise defaults to - // ticket_system-selfservice_queueid - // or ticket_system-default_queueid - ticket_params.addElement( "requestor" ); // these - ticket_params.addElement( "email@example.com" ); // are - ticket_params.addElement( "cc" ); // optional - ticket_params.addElement( "joe@example.com" ); // - ticket_params.addElement( "subject" ); - ticket_params.addElement( "Houston, we have a problem." ); - ticket_params.addElement( "message" ); - ticket_params.addElement( "The Oscillation Overthurster has gone out of alignment!<br><br>It needs to be fixed immediately! <A HREF=\"http://linktest.freeside.biz/hi\">link test</A>" ); - ticket_params.addElement( "mime_type" ); - ticket_params.addElement( "text/html" ); - - HashMap ticket_result = client.execute( "create_ticket", ticket_params); - - String error = (String) ticket_result.get("error"); - - if (error.length() < 1) { - - // successful ticket creation - - String ticketId = (String) ticket_result.get("ticket_id"); - - logger.trace("[login] ticket created with id="+ticketId); - - } else { - - // unsuccesful creating ticket - - logger.warn("[login] error creating ticket: "+error); - - } - - }else{ - - // unsuccessful login - - logger.warn("[login] error logging into freeside: "+error); - - // display/say error message to user - - } - } -} |