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-rwxr-xr-xfs_selfservice/java/freeside_create_ticket_example.java85
1 files changed, 0 insertions, 85 deletions
diff --git a/fs_selfservice/java/freeside_create_ticket_example.java b/fs_selfservice/java/freeside_create_ticket_example.java
deleted file mode 100755
index 759a4a6..0000000
--- a/fs_selfservice/java/freeside_create_ticket_example.java
+++ /dev/null
@@ -1,85 +0,0 @@
-
-import biz.freeside.SelfService;
-import org.apache.commons.logging.impl.SimpleLog; //included in apache xmlrpc
-import java.util.HashMap;
-import java.util.Vector;
-
-public class freeside_create_ticket_example {
- private static SimpleLog logger = new SimpleLog("SelfService");
-
- public static void main( String args[] ) throws Exception {
- SelfService client =
- new SelfService( "http://192.168.1.221:8081/xmlrpc.cgi" );
-
- Vector params = new Vector();
- params.addElement( "username" );
- params.addElement( "4155551212" ); // svc_phone.phonenum
- params.addElement( "password" );
- params.addElement( "5454" ); // svc_phone.pin
- params.addElement( "domain" );
- params.addElement( "svc_phone" );
- HashMap result = client.execute( "login", params );
-
- String error = (String) result.get("error");
-
- if (error.length() < 1) {
-
- // successful login
-
- String sessionId = (String) result.get("session_id");
-
- logger.trace("[login] logged into freeside with session_id="+sessionId);
-
- // store session id in your session store to be used for other calls
-
- // like, say, this one to create a ticket
-
- Vector ticket_params = new Vector();
- ticket_params.addElement( "session_id" );
- ticket_params.addElement( sessionId );
- ticket_params.addElement( "queue" );
- ticket_params.addElement( 3 ); // otherwise defaults to
- // ticket_system-selfservice_queueid
- // or ticket_system-default_queueid
- ticket_params.addElement( "requestor" ); // these
- ticket_params.addElement( "email@example.com" ); // are
- ticket_params.addElement( "cc" ); // optional
- ticket_params.addElement( "joe@example.com" ); //
- ticket_params.addElement( "subject" );
- ticket_params.addElement( "Houston, we have a problem." );
- ticket_params.addElement( "message" );
- ticket_params.addElement( "The Oscillation Overthurster has gone out of alignment!<br><br>It needs to be fixed immediately! <A HREF=\"http://linktest.freeside.biz/hi\">link test</A>" );
- ticket_params.addElement( "mime_type" );
- ticket_params.addElement( "text/html" );
-
- HashMap ticket_result = client.execute( "create_ticket", ticket_params);
-
- String error = (String) ticket_result.get("error");
-
- if (error.length() < 1) {
-
- // successful ticket creation
-
- String ticketId = (String) ticket_result.get("ticket_id");
-
- logger.trace("[login] ticket created with id="+ticketId);
-
- } else {
-
- // unsuccesful creating ticket
-
- logger.warn("[login] error creating ticket: "+error);
-
- }
-
- }else{
-
- // unsuccessful login
-
- logger.warn("[login] error logging into freeside: "+error);
-
- // display/say error message to user
-
- }
- }
-}