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-rw-r--r--FS/FS/cust_main.pm203
1 files changed, 203 insertions, 0 deletions
diff --git a/FS/FS/cust_main.pm b/FS/FS/cust_main.pm
index a33caf21f..8a043ae14 100644
--- a/FS/FS/cust_main.pm
+++ b/FS/FS/cust_main.pm
@@ -1159,6 +1159,209 @@ sub delete {
}
+=item merge NEW_CUSTNUM [ , OPTION => VALUE ... ]
+
+This merges this customer into the provided new custnum, and then deletes the
+customer. If there is an error, returns the error, otherwise returns false.
+
+The source customer's name, company name, phone numbers, agent,
+referring customer, customer class, advertising source, order taker, and
+billing information (except balance) are discarded.
+
+All packages are moved to the target customer. Packages with package locations
+are preserved. Packages without package locations are moved to a new package
+location with the source customer's service/shipping address.
+
+All invoices, statements, payments, credits and refunds are moved to the target
+customer. The source customer's balance is added to the target customer.
+
+All notes, attachments, tickets and customer tags are moved to the target
+customer.
+
+Change history is not currently moved.
+
+=cut
+
+sub merge {
+ my( $self, $new_custnum, %opt ) = @_;
+
+ return "Can't merge a customer into self" if $self->custnum == $new_custnum;
+
+ unless ( qsearchs( 'cust_main', { 'custnum' => $new_custnum } ) ) {
+ return "Invalid new customer number: $new_custnum";
+ }
+
+ local $SIG{HUP} = 'IGNORE';
+ local $SIG{INT} = 'IGNORE';
+ local $SIG{QUIT} = 'IGNORE';
+ local $SIG{TERM} = 'IGNORE';
+ local $SIG{TSTP} = 'IGNORE';
+ local $SIG{PIPE} = 'IGNORE';
+
+ my $oldAutoCommit = $FS::UID::AutoCommit;
+ local $FS::UID::AutoCommit = 0;
+ my $dbh = dbh;
+
+ if ( qsearch('agent', { 'agent_custnum' => $self->custnum } ) ) {
+ $dbh->rollback if $oldAutoCommit;
+ return "Can't merge a master agent customer";
+ }
+
+ #use FS::access_user
+ if ( qsearch('access_user', { 'user_custnum' => $self->custnum } ) ) {
+ $dbh->rollback if $oldAutoCommit;
+ return "Can't merge a master employee customer";
+ }
+
+ if ( qsearch('cust_pay_pending', { 'custnum' => $self->custnum,
+ 'status' => { op=>'!=', value=>'done' },
+ }
+ )
+ ) {
+ $dbh->rollback if $oldAutoCommit;
+ return "Can't merge a customer with pending payments";
+ }
+
+ tie my %financial_tables, 'Tie::IxHash',
+ 'cust_bill' => 'invoices',
+ 'cust_statement' => 'statements',
+ 'cust_credit' => 'credits',
+ 'cust_pay' => 'payments',
+ 'cust_pay_void' => 'voided payments',
+ 'cust_refund' => 'refunds',
+ ;
+
+ foreach my $table ( keys %financial_tables ) {
+
+ my @records = $self->$table();
+
+ foreach my $record ( @records ) {
+ $record->custnum($new_custnum);
+ my $error = $record->replace;
+ if ( $error ) {
+ $dbh->rollback if $oldAutoCommit;
+ return "Error merging ". $financial_tables{$table}. ": $error\n";
+ }
+ }
+
+ }
+
+ my $locationnum = '';
+ foreach my $cust_pkg ( $self->all_pkgs ) {
+ $cust_pkg->custnum($new_custnum);
+
+ unless ( $cust_pkg->locationnum ) {
+ unless ( $locationnum ) {
+ my $cust_location = new FS::cust_location {
+ $self->location_hash,
+ 'custnum' => $new_custnum,
+ };
+ my $error = $cust_location->insert;
+ if ( $error ) {
+ $dbh->rollback if $oldAutoCommit;
+ return $error;
+ }
+ $locationnum = $cust_location->locationnum;
+ }
+ $cust_pkg->locationnum($locationnum);
+ }
+
+ my $error = $cust_pkg->replace;
+ if ( $error ) {
+ $dbh->rollback if $oldAutoCommit;
+ return $error;
+ }
+ }
+
+ #not considered:
+ # cust_tax_exempt (texas tax exemptions)
+ # cust_recon (some sort of not-well understood thing for OnPac)
+
+ #these are moved over
+ foreach my $table (qw(
+ cust_tag cust_location contact cust_attachment cust_main_note
+ cust_tax_adjustment cust_pay_batch queue
+ )) {
+ foreach my $record ( qsearch( $table, { 'custnum' => $self->custnum } ) ) {
+ $record->custnum($new_custnum);
+ my $error = $record->replace;
+ if ( $error ) {
+ $dbh->rollback if $oldAutoCommit;
+ return $error;
+ }
+ }
+ }
+
+ #these aren't preserved
+ foreach my $table (qw(
+ cust_main_exemption cust_main_invoice
+ )) {
+ foreach my $record ( qsearch( $table, { 'custnum' => $self->custnum } ) ) {
+ my $error = $record->delete;
+ if ( $error ) {
+ $dbh->rollback if $oldAutoCommit;
+ return $error;
+ }
+ }
+ }
+
+
+ my $sth = $dbh->prepare(
+ 'UPDATE cust_main SET referral_custnum = ? WHERE referral_custnum = ?'
+ ) or do {
+ my $errstr = $dbh->errstr;
+ $dbh->rollback if $oldAutoCommit;
+ return $errstr;
+ };
+ $sth->execute($new_custnum, $self->custnum) or do {
+ my $errstr = $sth->errstr;
+ $dbh->rollback if $oldAutoCommit;
+ return $errstr;
+ };
+
+ #tickets
+
+ my $ticket_dbh = '';
+ if ($conf->config('ticket_system') eq 'RT_Internal') {
+ $ticket_dbh = $dbh;
+ } elsif ($conf->config('ticket_system') eq 'RT_External') {
+ my ($datasrc, $user, $pass) = $conf->config('ticket_system-rt_external_datasrc');
+ $ticket_dbh = DBI->connect($datasrc, $user, $pass, { 'ChopBlanks' => 1 });
+ #or die "RT_External DBI->connect error: $DBI::errstr\n";
+ }
+
+ if ( $ticket_dbh ) {
+
+ my $ticket_sth = $ticket_dbh->prepare(
+ 'UPDATE Links SET Target = ? WHERE Target = ?'
+ ) or do {
+ my $errstr = $ticket_dbh->errstr;
+ $dbh->rollback if $oldAutoCommit;
+ return $errstr;
+ };
+ $ticket_sth->execute('freeside://freeside/cust_main/'.$new_custnum,
+ 'freeside://freeside/cust_main/'.$self->custnum)
+ or do {
+ my $errstr = $ticket_sth->errstr;
+ $dbh->rollback if $oldAutoCommit;
+ return $errstr;
+ };
+
+ }
+
+ #delete the customer record
+
+ my $error = $self->delete;
+ if ( $error ) {
+ $dbh->rollback if $oldAutoCommit;
+ return $error;
+ }
+
+ $dbh->commit or die $dbh->errstr if $oldAutoCommit;
+ '';
+
+}
+
=item replace [ OLD_RECORD ] [ INVOICING_LIST_ARYREF ] [ , OPTION => VALUE ... ] ]