diff options
Diffstat (limited to 'FS/FS/TicketSystem/RT_External.pm')
| -rw-r--r-- | FS/FS/TicketSystem/RT_External.pm | 23 |
1 files changed, 15 insertions, 8 deletions
diff --git a/FS/FS/TicketSystem/RT_External.pm b/FS/FS/TicketSystem/RT_External.pm index 3a9c7e8..8ccc937 100644 --- a/FS/FS/TicketSystem/RT_External.pm +++ b/FS/FS/TicketSystem/RT_External.pm @@ -156,14 +156,16 @@ sub _from_customer { } my $sql = " - FROM Tickets - JOIN Queues ON ( Tickets.Queue = Queues.id ) - JOIN Links ON ( Tickets.id = Links.LocalBase ) - JOIN Users ON ( Tickets.Owner = Users.id ) - $join - WHERE ( ". join(' OR ', map "Status = '$_'", $self->statuses ). " ) - AND Target = 'freeside://freeside/cust_main/$custnum' - $where + FROM Tickets + JOIN Queues ON ( Tickets.Queue = Queues.id ) + JOIN Users ON ( Tickets.Owner = Users.id ) + JOIN Links ON ( Tickets.id = Links.LocalBase + AND Links.Base LIKE '%/ticket/' || Tickets.id ) + $join + + WHERE ( ". join(' OR ', map "Status = '$_'", $self->statuses ). " ) + AND Target = 'freeside://freeside/cust_main/$custnum' + $where "; ( $sql, @param ); @@ -349,5 +351,10 @@ sub transaction_status { $self->_retrieve_single_value($sql); } +sub access_right { + warn "WARNING: no access rights available w/ external RT"; + 0; +} + 1; |