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-rw-r--r--FS/FS/Conf.pm30
1 files changed, 30 insertions, 0 deletions
diff --git a/FS/FS/Conf.pm b/FS/FS/Conf.pm
index 1e0d99928..fa4ff41d3 100644
--- a/FS/FS/Conf.pm
+++ b/FS/FS/Conf.pm
@@ -3074,12 +3074,14 @@ and customer address. Include units.',
}
},
},
+
{
'key' => 'ticket_system-force_default_queueid',
'section' => 'ticketing',
'description' => 'Disallow queue selection when creating new tickets from customer view.',
'type' => 'checkbox',
},
+
{
'key' => 'ticket_system-selfservice_queueid',
'section' => 'ticketing',
@@ -3158,6 +3160,34 @@ and customer address. Include units.',
},
{
+ 'key' => 'ticket_system-appointment-queueid',
+ 'section' => 'ticketing',
+ 'description' => 'Custom field from the ticketing system to use as an appointment classification.',
+ #false laziness w/above
+ 'type' => 'select-sub',
+ 'options_sub' => sub {
+ my $conf = new FS::Conf;
+ if ( $conf->config('ticket_system') ) {
+ eval "use FS::TicketSystem;";
+ die $@ if $@;
+ FS::TicketSystem->queues();
+ } else {
+ ();
+ }
+ },
+ 'option_sub' => sub {
+ my $conf = new FS::Conf;
+ if ( $conf->config('ticket_system') ) {
+ eval "use FS::TicketSystem;";
+ die $@ if $@;
+ FS::TicketSystem->queue(shift);
+ } else {
+ '';
+ }
+ },
+ },
+
+ {
'key' => 'ticket_system-escalation',
'section' => 'ticketing',
'description' => 'Enable priority escalation of tickets as part of daily batch processing.',