RT 4.0.19

16 files changed, 31 insertions, 24 deletions

diff --git a/rt/share/html/SelfService/Article/Display.html b/rt/share/html/SelfService/Article/Display.html
index 93e8bcbc3..1d7a8045c 100644
--- a/rt/share/html/SelfService/Article/Display.html
+++ b/rt/share/html/SelfService/Article/Display.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/Article/Search.html b/rt/share/html/SelfService/Article/Search.html
index 7e178d37f..f7692694c 100644
--- a/rt/share/html/SelfService/Article/Search.html
+++ b/rt/share/html/SelfService/Article/Search.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/Article/autohandler b/rt/share/html/SelfService/Article/autohandler
index 3bb2c2b38..8b2c12a99 100644
--- a/rt/share/html/SelfService/Article/autohandler
+++ b/rt/share/html/SelfService/Article/autohandler
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/Attachment/dhandler b/rt/share/html/SelfService/Attachment/dhandler
index 01b7bba76..0078d5b1a 100755
--- a/rt/share/html/SelfService/Attachment/dhandler
+++ b/rt/share/html/SelfService/Attachment/dhandler
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/Closed.html b/rt/share/html/SelfService/Closed.html
index 13ca3a876..01b275b02 100755
--- a/rt/share/html/SelfService/Closed.html
+++ b/rt/share/html/SelfService/Closed.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/Create.html b/rt/share/html/SelfService/Create.html
index 76126ae18..189595fc9 100755
--- a/rt/share/html/SelfService/Create.html
+++ b/rt/share/html/SelfService/Create.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/CreateTicketInQueue.html b/rt/share/html/SelfService/CreateTicketInQueue.html
index 39020973e..e7df9473c 100755
--- a/rt/share/html/SelfService/CreateTicketInQueue.html
+++ b/rt/share/html/SelfService/CreateTicketInQueue.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/Display.html b/rt/share/html/SelfService/Display.html
index 857ebfa98..9f51e3359 100755
--- a/rt/share/html/SelfService/Display.html
+++ b/rt/share/html/SelfService/Display.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
@@ -50,6 +50,7 @@
 % $m->callback(CallbackName => 'BeforeActionList', %ARGS, Actions => \@results, ARGSRef => \%ARGS, Ticket => $Ticket );
 
 <& /Elements/ListActions, actions => \@results &>
+<& /Ticket/Elements/ShowUpdateStatus, Ticket => $Ticket &>
 
   <table width="100%" class="ticketsummary" >
       <tr>
@@ -177,16 +178,22 @@ if ( defined ($id[0]) && $id[0] eq 'new' ) {
         $m->abort();
     }
 
-    if (@results) {
-        # We've done something, so we need to clear the decks to avoid
-        # resubmission on refresh.
-        # But we need to store Actions somewhere too, so we don't lose them.
-        my $key = Digest::MD5::md5_hex(rand(1024));
-        push @{ $session{"Actions"}->{$key}  ||= [] }, @results;
-        $session{'i'}++;
-        RT::Interface::Web::Redirect( RT->Config->Get('WebURL') ."SelfService/Display.html?id=". $Ticket->id."&results=".$key);
+    if ( $ARGS{'MarkAsSeen'} ) {
+        $Ticket->SetAttribute(
+            Name    => 'User-'. $Ticket->CurrentUser->id .'-SeenUpTo',
+            Content => $Ticket->LastUpdated,
+        );
+        push @results, loc('Marked all messages as seen');
     }
 
+    # This code does automatic redirection if any updates happen.
+    MaybeRedirectForResults(
+        Actions   => \@results,
+        Path      => '/SelfService/Display.html',
+        Anchor    => $ARGS{'Anchor'},
+        Arguments => { id => $Ticket->id },
+    );
+
     my $Transactions = $Ticket->Transactions;
 
     my $attachments =
diff --git a/rt/share/html/SelfService/Elements/GotoTicket b/rt/share/html/SelfService/Elements/GotoTicket
index 8d8dae07b..daabef4a2 100755
--- a/rt/share/html/SelfService/Elements/GotoTicket
+++ b/rt/share/html/SelfService/Elements/GotoTicket
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/Elements/Header b/rt/share/html/SelfService/Elements/Header
index 1aad1a791..dbc1fd113 100755
--- a/rt/share/html/SelfService/Elements/Header
+++ b/rt/share/html/SelfService/Elements/Header
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/Elements/MyRequests b/rt/share/html/SelfService/Elements/MyRequests
index b6f8f8979..94b6a8853 100755
--- a/rt/share/html/SelfService/Elements/MyRequests
+++ b/rt/share/html/SelfService/Elements/MyRequests
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/Elements/SearchArticle b/rt/share/html/SelfService/Elements/SearchArticle
index 1d0087695..749d083a2 100644
--- a/rt/share/html/SelfService/Elements/SearchArticle
+++ b/rt/share/html/SelfService/Elements/SearchArticle
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/Error.html b/rt/share/html/SelfService/Error.html
index 0ee0b5d64..048b1dc27 100755
--- a/rt/share/html/SelfService/Error.html
+++ b/rt/share/html/SelfService/Error.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/Prefs.html b/rt/share/html/SelfService/Prefs.html
index 6478ef206..602096c71 100755
--- a/rt/share/html/SelfService/Prefs.html
+++ b/rt/share/html/SelfService/Prefs.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/Update.html b/rt/share/html/SelfService/Update.html
index cc5e496db..664cd3d4f 100755
--- a/rt/share/html/SelfService/Update.html
+++ b/rt/share/html/SelfService/Update.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/SelfService/index.html b/rt/share/html/SelfService/index.html
index ab43ab950..c30bf883a 100755
--- a/rt/share/html/SelfService/index.html
+++ b/rt/share/html/SelfService/index.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)