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authorivan <ivan>2009-12-31 13:16:41 +0000
committerivan <ivan>2009-12-31 13:16:41 +0000
commitb4b0c7e72d7eaee2fbfc7022022c9698323203dd (patch)
treeba4cd21399e412c32fe3737eaa8478e3271509f9 /rt/share/html/SelfService/Create.html
parent2dfda73eeb3eae2d4f894099754794ef07d060dd (diff)
import rt 3.8.7
Diffstat (limited to 'rt/share/html/SelfService/Create.html')
-rwxr-xr-xrt/share/html/SelfService/Create.html149
1 files changed, 149 insertions, 0 deletions
diff --git a/rt/share/html/SelfService/Create.html b/rt/share/html/SelfService/Create.html
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+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+%# <jesse@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<& Elements/Header, Title => loc("Create a ticket") &>
+
+<& /Elements/ListActions, actions => \@results &>
+<form action="Create.html" method="post" enctype="multipart/form-data">
+<input type="hidden" class="hidden" name="id" value="new" />
+
+<table>
+<tr>
+<td class="label">
+<&|/l&>Queue</&>:
+</td>
+<td class="value">
+ <input type="hidden" class="hidden" name="Queue" value="<%$queue_obj->id || ''%>" />
+ <strong><%$queue_obj->Name || ''%></strong> (<%$queue_obj->Description || ''%>)
+</td>
+</tr>
+<% $m->callback( CallbackName => 'AfterQueue', %ARGS, QueueObj => $queue_obj ) %>
+<tr>
+<td class="label">
+<&|/l&>Requestors</&>:
+</td>
+<td class="value">
+<& /Elements/EmailInput, Name => 'Requestors', Size => '20', Default => $ARGS{Requestors} || $session{CurrentUser}->EmailAddress &>
+</td>
+</tr>
+<tr>
+<td class="label">
+<&|/l&>Cc</&>:
+</td>
+<td class="value">
+<& /Elements/EmailInput, Name => 'Cc', Size => '20', Default => $ARGS{Cc} || '' &>
+</td>
+</tr>
+<tr>
+<td class="label">
+<&|/l&>Subject</&>:
+</td>
+<td class="value">
+<input name="Subject" size="60" maxsize="200" value="<%$ARGS{Subject} || ''%>" />
+</td>
+</tr>
+<tr>
+ <td colspan="2">
+ <& /Ticket/Elements/EditCustomFields, %ARGS, QueueObj => $queue_obj &>
+ </td>
+</tr>
+<tr>
+<td class="label">
+%# FIXME: if failed customfields validation, attachement needs to be choosen
+%# again by user.
+<&|/l&>Attach file</&>:
+</td>
+<td class="value">
+<input name="Attach" type="file" />
+</td>
+</tr>
+</table>
+<table width="100%">
+<tr>
+<td colspan="2">
+<&|/l&>Describe the issue below</&>:<br />
+<& /Elements/MessageBox, Default => $ARGS{Content} || '' &>
+</td>
+</tr>
+</table>
+<& /Elements/Submit, Label => loc("Create ticket")&>
+
+
+</form>
+<%args>
+$Queue => undef
+</%args>
+<%init>
+my @results;
+my $queue_obj = RT::Queue->new($session{'CurrentUser'});
+$queue_obj->Load($Queue);
+my $CFs = $queue_obj->TicketCustomFields();
+my $ValidCFs = $m->comp(
+ '/Elements/ValidateCustomFields',
+ CustomFields => $CFs,
+ ARGSRef => \%ARGS
+);
+
+my $skip_create = 0;
+$m->callback( CallbackName => 'BeforeCreate', ARGSRef => \%ARGS, skip_create => \$skip_create, results => \@results );
+
+if ( defined($ARGS{'id'}) and $ARGS{'id'} eq 'new' ) { # new ticket?
+ if ( $ValidCFs && !$skip_create ) {
+ $m->comp('Display.html', %ARGS);
+ $RT::Logger->crit("After display call; error is $@");
+ $m->abort();
+ }
+ elsif ( !$ValidCFs ) {
+ # Invalid CFs
+ while (my $CF = $CFs->Next) {
+ my $msg = $m->notes('InvalidField-' . $CF->Id) or next;
+ push @results, $CF->Name . ': ' . $msg;
+ }
+ }
+}
+
+</%init>