This commit was generated by cvs2svn to compensate for changes in r10640,

which included commits to RCS files with non-trunk default branches.

51 files changed, 812 insertions, 766 deletions

diff --git a/rt/share/html/NoAuth/css/3.4-compat/body.css b/rt/share/html/NoAuth/css/3.4-compat/body.css
index 635bc9f41..287a4cc27 100644
--- a/rt/share/html/NoAuth/css/3.4-compat/body.css
+++ b/rt/share/html/NoAuth/css/3.4-compat/body.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #body {
     margin: 0.5em 0.5em 0 0.5em;
diff --git a/rt/share/html/NoAuth/css/3.4-compat/footer.css b/rt/share/html/NoAuth/css/3.4-compat/footer.css
index e1f53b446..d54f55c0f 100644
--- a/rt/share/html/NoAuth/css/3.4-compat/footer.css
+++ b/rt/share/html/NoAuth/css/3.4-compat/footer.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #footer {
     clear: both;
diff --git a/rt/share/html/NoAuth/css/3.4-compat/forms.css b/rt/share/html/NoAuth/css/3.4-compat/forms.css
index cbfb8291a..8eda905e8 100644
--- a/rt/share/html/NoAuth/css/3.4-compat/forms.css
+++ b/rt/share/html/NoAuth/css/3.4-compat/forms.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 form .label, form label {
     font-weight: bold;
diff --git a/rt/share/html/NoAuth/css/3.4-compat/header.css b/rt/share/html/NoAuth/css/3.4-compat/header.css
index 9df95da7f..dbc310ec2 100644
--- a/rt/share/html/NoAuth/css/3.4-compat/header.css
+++ b/rt/share/html/NoAuth/css/3.4-compat/header.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #header #page-menu {
     display: none;
diff --git a/rt/share/html/NoAuth/css/3.4-compat/login.css b/rt/share/html/NoAuth/css/3.4-compat/login.css
index 8544e5621..25bb4ca5f 100644
--- a/rt/share/html/NoAuth/css/3.4-compat/login.css
+++ b/rt/share/html/NoAuth/css/3.4-compat/login.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #body.login-body {
     width: 98%;
diff --git a/rt/share/html/NoAuth/css/3.4-compat/main.css b/rt/share/html/NoAuth/css/3.4-compat/main.css
index b5506d516..6478d2d89 100644
--- a/rt/share/html/NoAuth/css/3.4-compat/main.css
+++ b/rt/share/html/NoAuth/css/3.4-compat/main.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 % $m->callback(CallbackName => 'Begin');
 
diff --git a/rt/share/html/NoAuth/css/3.4-compat/misc.css b/rt/share/html/NoAuth/css/3.4-compat/misc.css
index a7a445f84..ccebae86d 100644
--- a/rt/share/html/NoAuth/css/3.4-compat/misc.css
+++ b/rt/share/html/NoAuth/css/3.4-compat/misc.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,9 +43,8 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
-
 @import "../base/misc.css";
 
 .oddline { background: white; }
diff --git a/rt/share/html/NoAuth/css/3.4-compat/nav.css b/rt/share/html/NoAuth/css/3.4-compat/nav.css
index 87381bdeb..d91022be1 100644
--- a/rt/share/html/NoAuth/css/3.4-compat/nav.css
+++ b/rt/share/html/NoAuth/css/3.4-compat/nav.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #nav {
     clear: left;
diff --git a/rt/share/html/NoAuth/css/3.4-compat/quickbar.css b/rt/share/html/NoAuth/css/3.4-compat/quickbar.css
index 26a56995d..518380663 100644
--- a/rt/share/html/NoAuth/css/3.4-compat/quickbar.css
+++ b/rt/share/html/NoAuth/css/3.4-compat/quickbar.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #quickbar {
     border: 1px solid transparent;
diff --git a/rt/share/html/NoAuth/css/3.4-compat/ticket.css b/rt/share/html/NoAuth/css/3.4-compat/ticket.css
index a4dad3633..8b76b0793 100644
--- a/rt/share/html/NoAuth/css/3.4-compat/ticket.css
+++ b/rt/share/html/NoAuth/css/3.4-compat/ticket.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 .value {
     font-weight: bold;
diff --git a/rt/share/html/NoAuth/css/3.4-compat/titlebox.css b/rt/share/html/NoAuth/css/3.4-compat/titlebox.css
index 72b1a27cb..b8fe8f8a0 100644
--- a/rt/share/html/NoAuth/css/3.4-compat/titlebox.css
+++ b/rt/share/html/NoAuth/css/3.4-compat/titlebox.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
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-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
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 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 .titlebox {
     margin: 0.5em 0;
diff --git a/rt/share/html/NoAuth/css/3.4-compat/transactions.css b/rt/share/html/NoAuth/css/3.4-compat/transactions.css
index 72a3eb305..5dae2ccae 100644
--- a/rt/share/html/NoAuth/css/3.4-compat/transactions.css
+++ b/rt/share/html/NoAuth/css/3.4-compat/transactions.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
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-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
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 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
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-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
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 %# the GNU General Public License and is only of importance to you if
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 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 .ticket-transaction {
     margin: 0;
diff --git a/rt/share/html/NoAuth/css/3.5-default/approvals.css b/rt/share/html/NoAuth/css/3.5-default/approvals.css
index 82c812062..a4411e2bc 100644
--- a/rt/share/html/NoAuth/css/3.5-default/approvals.css
+++ b/rt/share/html/NoAuth/css/3.5-default/approvals.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 .approval {
     margin-bottom: 3em;
diff --git a/rt/share/html/NoAuth/css/3.5-default/body.css b/rt/share/html/NoAuth/css/3.5-default/body.css
index 3c0bf372f..b49024d30 100755
--- a/rt/share/html/NoAuth/css/3.5-default/body.css
+++ b/rt/share/html/NoAuth/css/3.5-default/body.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #body {
     clear: both;
diff --git a/rt/share/html/NoAuth/css/3.5-default/footer.css b/rt/share/html/NoAuth/css/3.5-default/footer.css
index 3bfe8ad1f..d838d0631 100644
--- a/rt/share/html/NoAuth/css/3.5-default/footer.css
+++ b/rt/share/html/NoAuth/css/3.5-default/footer.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #footer {
     clear: both;
diff --git a/rt/share/html/NoAuth/css/3.5-default/forms.css b/rt/share/html/NoAuth/css/3.5-default/forms.css
index 6dfde4617..c564e51e9 100755
--- a/rt/share/html/NoAuth/css/3.5-default/forms.css
+++ b/rt/share/html/NoAuth/css/3.5-default/forms.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 form input.button {
     border: 3px double #069;
diff --git a/rt/share/html/NoAuth/css/3.5-default/header.css b/rt/share/html/NoAuth/css/3.5-default/header.css
index b72cbba67..091f8f4fe 100644
--- a/rt/share/html/NoAuth/css/3.5-default/header.css
+++ b/rt/share/html/NoAuth/css/3.5-default/header.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
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 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #header {
     clear: both;
diff --git a/rt/share/html/NoAuth/css/3.5-default/local.css b/rt/share/html/NoAuth/css/3.5-default/local.css
index 22265bcb1..e8925d216 100644
--- a/rt/share/html/NoAuth/css/3.5-default/local.css
+++ b/rt/share/html/NoAuth/css/3.5-default/local.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 %# This is the file you want to override in local/html for adding
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diff --git a/rt/share/html/NoAuth/css/3.5-default/login.css b/rt/share/html/NoAuth/css/3.5-default/login.css
index 10e5e32d5..df9e1a8cb 100644
--- a/rt/share/html/NoAuth/css/3.5-default/login.css
+++ b/rt/share/html/NoAuth/css/3.5-default/login.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
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 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #login-box {
     width: 50%;
diff --git a/rt/share/html/NoAuth/css/3.5-default/logo.css b/rt/share/html/NoAuth/css/3.5-default/logo.css
index 206b43785..0b4c492d9 100644
--- a/rt/share/html/NoAuth/css/3.5-default/logo.css
+++ b/rt/share/html/NoAuth/css/3.5-default/logo.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #logo {
     float: left;
diff --git a/rt/share/html/NoAuth/css/3.5-default/main.css b/rt/share/html/NoAuth/css/3.5-default/main.css
index 78c7f62be..623cc4cb4 100644
--- a/rt/share/html/NoAuth/css/3.5-default/main.css
+++ b/rt/share/html/NoAuth/css/3.5-default/main.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 % $m->callback(CallbackName => 'Begin');
 
diff --git a/rt/share/html/NoAuth/css/3.5-default/misc.css b/rt/share/html/NoAuth/css/3.5-default/misc.css
index ca5020338..9bd1940bb 100755
--- a/rt/share/html/NoAuth/css/3.5-default/misc.css
+++ b/rt/share/html/NoAuth/css/3.5-default/misc.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,9 +43,8 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
-
 @import "../base/misc.css";
 
 body {
diff --git a/rt/share/html/NoAuth/css/3.5-default/nav-left.css b/rt/share/html/NoAuth/css/3.5-default/nav-left.css
index 55f0a95d7..2b76c5b0e 100644
--- a/rt/share/html/NoAuth/css/3.5-default/nav-left.css
+++ b/rt/share/html/NoAuth/css/3.5-default/nav-left.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #logo {
     float: right;
diff --git a/rt/share/html/NoAuth/css/3.5-default/nav.css b/rt/share/html/NoAuth/css/3.5-default/nav.css
index 3f38f89d0..dae536f27 100644
--- a/rt/share/html/NoAuth/css/3.5-default/nav.css
+++ b/rt/share/html/NoAuth/css/3.5-default/nav.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #nav {
     clear: both;
diff --git a/rt/share/html/NoAuth/css/3.5-default/quickbar.css b/rt/share/html/NoAuth/css/3.5-default/quickbar.css
index dce6a7fee..965ea3097 100644
--- a/rt/share/html/NoAuth/css/3.5-default/quickbar.css
+++ b/rt/share/html/NoAuth/css/3.5-default/quickbar.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #quickbar #quick-personal {
     display: inline;
diff --git a/rt/share/html/NoAuth/css/3.5-default/ticket-search.css b/rt/share/html/NoAuth/css/3.5-default/ticket-search.css
index f483cab60..1c49820e9 100644
--- a/rt/share/html/NoAuth/css/3.5-default/ticket-search.css
+++ b/rt/share/html/NoAuth/css/3.5-default/ticket-search.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #comp-Search-Build #body {
   position: relative;
diff --git a/rt/share/html/NoAuth/css/3.5-default/ticket.css b/rt/share/html/NoAuth/css/3.5-default/ticket.css
index cb6033630..2096a0613 100644
--- a/rt/share/html/NoAuth/css/3.5-default/ticket.css
+++ b/rt/share/html/NoAuth/css/3.5-default/ticket.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 .ticket-info-cfs .label {
     vertical-align: top;
diff --git a/rt/share/html/NoAuth/css/3.5-default/titlebox.css b/rt/share/html/NoAuth/css/3.5-default/titlebox.css
index f47b15803..f2e5a0e09 100644
--- a/rt/share/html/NoAuth/css/3.5-default/titlebox.css
+++ b/rt/share/html/NoAuth/css/3.5-default/titlebox.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 .titlebox {
     margin-bottom: 1em;
diff --git a/rt/share/html/NoAuth/css/3.5-default/transactions.css b/rt/share/html/NoAuth/css/3.5-default/transactions.css
index 5196098de..c88b0cf8e 100755
--- a/rt/share/html/NoAuth/css/3.5-default/transactions.css
+++ b/rt/share/html/NoAuth/css/3.5-default/transactions.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 .ticket-transaction {
     border-bottom: 1px solid #ddd;
diff --git a/rt/share/html/NoAuth/css/autohandler b/rt/share/html/NoAuth/css/autohandler
index f11f78adb..dabe70422 100644
--- a/rt/share/html/NoAuth/css/autohandler
+++ b/rt/share/html/NoAuth/css/autohandler
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 <%init>
 my $file = $m->base_comp->source_file;
diff --git a/rt/share/html/NoAuth/css/base/misc.css b/rt/share/html/NoAuth/css/base/misc.css
index 84023eca9..ede9daeb2 100644
--- a/rt/share/html/NoAuth/css/base/misc.css
+++ b/rt/share/html/NoAuth/css/base/misc.css
@@ -1,3 +1,50 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
 .hide, .hidden { display: none !important; }
 
 div.autocomplete {
@@ -43,7 +90,11 @@ html[xmlns] .clearfix { /* O */
     visibility: hidden;
 }
 
-.titlebox .titlebox-content hr.clear {
+hr.clear {
     visibility: hidden;
+    height: 0;
+    margin: 0;
+    padding: 0;
+    border: none;
+    font-size: 1px;
 }
-
diff --git a/rt/share/html/NoAuth/css/dhandler b/rt/share/html/NoAuth/css/dhandler
index 8c51c95e5..a72385f15 100644
--- a/rt/share/html/NoAuth/css/dhandler
+++ b/rt/share/html/NoAuth/css/dhandler
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 <%ONCE>
 my $squisher;
diff --git a/rt/share/html/NoAuth/css/print.css b/rt/share/html/NoAuth/css/print.css
index ae50342d8..b11bc2e9a 100644
--- a/rt/share/html/NoAuth/css/print.css
+++ b/rt/share/html/NoAuth/css/print.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 * {
     float: none;
diff --git a/rt/share/html/NoAuth/css/web2/InHeader b/rt/share/html/NoAuth/css/web2/InHeader
index 753b9d78a..a480fc6f0 100644
--- a/rt/share/html/NoAuth/css/web2/InHeader
+++ b/rt/share/html/NoAuth/css/web2/InHeader
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 <!--[if lt IE 8]>
 <link rel="stylesheet" href="<%RT->Config->Get('WebPath')%>/NoAuth/css/web2/msie.css" type="text/css" media="all" />
diff --git a/rt/share/html/NoAuth/css/web2/admin.css b/rt/share/html/NoAuth/css/web2/admin.css
index 63385bffa..d421f66de 100644
--- a/rt/share/html/NoAuth/css/web2/admin.css
+++ b/rt/share/html/NoAuth/css/web2/admin.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 ul.list-menu .menu-item {
  font-size: 1.25em;
diff --git a/rt/share/html/NoAuth/css/web2/base.css b/rt/share/html/NoAuth/css/web2/base.css
index a38854fb5..aefe56f24 100644
--- a/rt/share/html/NoAuth/css/web2/base.css
+++ b/rt/share/html/NoAuth/css/web2/base.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 a {
   color: #000;
diff --git a/rt/share/html/NoAuth/css/web2/boxes.css b/rt/share/html/NoAuth/css/web2/boxes.css
index fbd9af108..20be288fe 100644
--- a/rt/share/html/NoAuth/css/web2/boxes.css
+++ b/rt/share/html/NoAuth/css/web2/boxes.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 .titlebox { 
  border-left: 1px solid #ccc;
@@ -186,7 +186,3 @@
 .titlebox.rolled-up .titlebox-title .widget a {
     background-image: url(<%RT->Config->Get('WebPath')%>/NoAuth/images/css/rolldown-arrow.gif);
 }
-
-.titlebox hr.clear {
-    display: none;
-}
diff --git a/rt/share/html/NoAuth/css/web2/collection.css b/rt/share/html/NoAuth/css/web2/collection.css
index cbc8cefd7..484943d62 100644
--- a/rt/share/html/NoAuth/css/web2/collection.css
+++ b/rt/share/html/NoAuth/css/web2/collection.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,9 +43,8 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
-
 table.collection td:first-child, table.collection th:first-child {
     padding-left: 1em;
 }
diff --git a/rt/share/html/NoAuth/css/web2/forms.css b/rt/share/html/NoAuth/css/web2/forms.css
index 8afedcb03..2d3435619 100755
--- a/rt/share/html/NoAuth/css/web2/forms.css
+++ b/rt/share/html/NoAuth/css/web2/forms.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 form {
 
@@ -168,6 +168,7 @@ div.submit .extra-buttons {
 
 div.widget {
     padding-bottom: 0.5em;
+    clear: both;
 }
 
 div.widget .label { 
diff --git a/rt/share/html/NoAuth/css/web2/layout.css b/rt/share/html/NoAuth/css/web2/layout.css
index 8b53b2f1f..b2d10702a 100644
--- a/rt/share/html/NoAuth/css/web2/layout.css
+++ b/rt/share/html/NoAuth/css/web2/layout.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 /* body */
 
diff --git a/rt/share/html/NoAuth/css/web2/login.css b/rt/share/html/NoAuth/css/web2/login.css
index 2eb423876..f58de3dbe 100644
--- a/rt/share/html/NoAuth/css/web2/login.css
+++ b/rt/share/html/NoAuth/css/web2/login.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,8 +43,12 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
+.login-body .action-results {
+    list-style: none;
+}
+
 #login-box hr {
  display: none;
 }
diff --git a/rt/share/html/NoAuth/css/web2/main.css b/rt/share/html/NoAuth/css/web2/main.css
index a47700354..477478ce7 100644
--- a/rt/share/html/NoAuth/css/web2/main.css
+++ b/rt/share/html/NoAuth/css/web2/main.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 % $m->callback(CallbackName => 'Begin');
 
diff --git a/rt/share/html/NoAuth/css/web2/misc.css b/rt/share/html/NoAuth/css/web2/misc.css
index 80d7ce0b4..3243fc55e 100644
--- a/rt/share/html/NoAuth/css/web2/misc.css
+++ b/rt/share/html/NoAuth/css/web2/misc.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,9 +43,8 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
-
 @import "../base/misc.css";
 
 #body.calpopup {
diff --git a/rt/share/html/NoAuth/css/web2/msie.css b/rt/share/html/NoAuth/css/web2/msie.css
index 2297c304a..023657525 100644
--- a/rt/share/html/NoAuth/css/web2/msie.css
+++ b/rt/share/html/NoAuth/css/web2/msie.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 div#body {
     left: 0.25em;
diff --git a/rt/share/html/NoAuth/css/web2/msie6.css b/rt/share/html/NoAuth/css/web2/msie6.css
index bf6b1ed6d..420ed88f0 100644
--- a/rt/share/html/NoAuth/css/web2/msie6.css
+++ b/rt/share/html/NoAuth/css/web2/msie6.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 .topaction .select-queue {
     margin-top: 0;
diff --git a/rt/share/html/NoAuth/css/web2/nav.css b/rt/share/html/NoAuth/css/web2/nav.css
index b8e5da348..bbde2d447 100644
--- a/rt/share/html/NoAuth/css/web2/nav.css
+++ b/rt/share/html/NoAuth/css/web2/nav.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 div#nav {
  position: absolute;
@@ -141,23 +141,20 @@ div#page-navigation {
 }
 
 
-div#page-navigation ul {
-
-}
-
 div#page-navigation ul#page-menu {
  display: block;
  position: absolute;
  left: 8em;
  font-size: 0.9em;
  top: 2.3em;
- min-height: 1em;
+ /* if bigger than 0.87em, firefox/opera will show the 2nd line a bit, ugly */
+ height: 0.87em;
  background-color: white;
  right: 0em;
  padding-top:0.3em;
  padding-bottom:0.5em;
  border-top: 1px solid #aaa;
-
+ overflow: auto;
 }
 
 /* ie hack */
@@ -165,6 +162,7 @@ div#page-navigation ul#page-menu {
     left: 6.5em;
     top: 3.2em;
     padding-left: 2em;
+    width: 88%;
 }
 
 
diff --git a/rt/share/html/NoAuth/css/web2/portlets.css b/rt/share/html/NoAuth/css/web2/portlets.css
index d96d5a9f0..f295171a7 100644
--- a/rt/share/html/NoAuth/css/web2/portlets.css
+++ b/rt/share/html/NoAuth/css/web2/portlets.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 table.myrt {
     width: 100%;
diff --git a/rt/share/html/NoAuth/css/web2/ticket-lists.css b/rt/share/html/NoAuth/css/web2/ticket-lists.css
index 799a391e5..a53f388fb 100644
--- a/rt/share/html/NoAuth/css/web2/ticket-lists.css
+++ b/rt/share/html/NoAuth/css/web2/ticket-lists.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 table.ticket-list, table.queue-summary, table.collection {
   margin-top: 0.75em;
diff --git a/rt/share/html/NoAuth/css/web2/ticket-search.css b/rt/share/html/NoAuth/css/web2/ticket-search.css
index 7a31d3e82..49dc9ae37 100644
--- a/rt/share/html/NoAuth/css/web2/ticket-search.css
+++ b/rt/share/html/NoAuth/css/web2/ticket-search.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 #comp-Search-Build #body {
     position: relative;
diff --git a/rt/share/html/NoAuth/css/web2/ticket.css b/rt/share/html/NoAuth/css/web2/ticket.css
index 78477e0d4..6dbaed3f7 100644
--- a/rt/share/html/NoAuth/css/web2/ticket.css
+++ b/rt/share/html/NoAuth/css/web2/ticket.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 div#ticket-history div.ticket-transaction {
  border-top: 1px solid #ccc;
diff --git a/rt/share/html/NoAuth/css/web2/tools.css b/rt/share/html/NoAuth/css/web2/tools.css
index 843feb27f..69126b11b 100644
--- a/rt/share/html/NoAuth/css/web2/tools.css
+++ b/rt/share/html/NoAuth/css/web2/tools.css
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 table.myday td { 
  padding: 1em;