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authorivan <ivan>2010-03-26 01:06:00 +0000
committerivan <ivan>2010-03-26 01:06:00 +0000
commitc6fe998495dea1ced8e6b244c2f45b15cb2e342f (patch)
treead8bd09f29802ce4b3e76f85417ec7415aef2dff /rt/lib
parent35af5f88b96a5424be3fea185c0cedf8dff963ad (diff)
ticket auto-association in the correct spot. how the hell did it get merged there? RT#7882
Diffstat (limited to 'rt/lib')
-rw-r--r--rt/lib/RT/Ticket_Overlay.pm133
1 files changed, 70 insertions, 63 deletions
diff --git a/rt/lib/RT/Ticket_Overlay.pm b/rt/lib/RT/Ticket_Overlay.pm
index 155ecf258..3c2c26798 100644
--- a/rt/lib/RT/Ticket_Overlay.pm
+++ b/rt/lib/RT/Ticket_Overlay.pm
@@ -556,6 +556,76 @@ sub Create {
# }}}
+ # {{{ Deal with auto-customer association
+
+ #unless we already have (a) customer(s)...
+ unless ( $self->Customers->Count ) {
+
+ #first find any requestors with emails but *without* customer targets
+ my @NoCust_Requestors =
+ grep { $_->EmailAddress && ! $_->Customers->Count }
+ @{ $self->_Requestors->UserMembersObj->ItemsArrayRef };
+
+ for my $Requestor (@NoCust_Requestors) {
+
+ #perhaps the stuff in here should be in a User method??
+ my @Customers =
+ &RT::URI::freeside::email_search( email=>$Requestor->EmailAddress );
+
+ foreach my $custnum ( map $_->{'custnum'}, @Customers ) {
+
+ ## false laziness w/RT/Interface/Web_Vendor.pm
+ my @link = ( 'Type' => 'MemberOf',
+ 'Target' => "freeside://freeside/cust_main/$custnum",
+ );
+
+ my( $val, $msg ) = $Requestor->_AddLink(@link);
+ #XXX should do something with $msg# push @non_fatal_errors, $msg;
+
+ }
+
+ }
+
+ #find any requestors with customer targets
+
+ my %cust_target = ();
+
+ use Data::Dumper;
+ $RT::Logger->info( Dumper( $self->_Requestors ) );
+ $RT::Logger->info( Dumper( $self->_Requestors->UserMembersObj ) );
+ $RT::Logger->info( Dumper( $self->_Requestors->UserMembersObj->ItemsArrayRef ) );
+
+ my @Requestors =
+ grep { $_->Customers->Count }
+ @{ $self->_Requestors->UserMembersObj->ItemsArrayRef };
+
+ foreach my $Requestor ( @Requestors ) {
+ foreach my $cust_link ( @{ $Requestor->Customers->ItemsArrayRef } ) {
+ $cust_target{ $cust_link->Target } = 1;
+ }
+ }
+
+ #and then auto-associate this ticket with those customers
+
+ foreach my $cust_target ( keys %cust_target ) {
+
+ my @link = ( 'Type' => 'MemberOf',
+ #'Target' => "freeside://freeside/cust_main/$custnum",
+ 'Target' => $cust_target,
+ );
+
+ my( $val, $msg ) = $self->_AddLink(@link);
+ push @non_fatal_errors, $msg;
+
+ }
+
+ } else {
+ $RT::Logger->info( "ticket already has customer links; not auto-associating" );
+
+ }
+
+ # }}}
+
# {{{ Add all the custom fields
foreach my $arg ( keys %args ) {
@@ -642,69 +712,6 @@ sub Create {
} else {
$Owner = $DeferOwner;
$self->__Set(Field => 'Owner', Value => $Owner->id);
-
- # {{{ Deal with auto-customer association
-
- #unless we already have (a) customer(s)...
- unless ( $self->Customers->Count ) {
-
- #first find any requestors with emails but *without* customer targets
- my @NoCust_Requestors =
- grep { $_->EmailAddress && ! $_->Customers->Count }
- @{ $self->_Requestors->UserMembersObj->ItemsArrayRef };
-
- for my $Requestor (@NoCust_Requestors) {
-
- #perhaps the stuff in here should be in a User method??
- my @Customers =
- &RT::URI::freeside::email_search( email=>$Requestor->EmailAddress );
-
- foreach my $custnum ( map $_->{'custnum'}, @Customers ) {
-
- ## false laziness w/RT/Interface/Web_Vendor.pm
- my @link = ( 'Type' => 'MemberOf',
- 'Target' => "freeside://freeside/cust_main/$custnum",
- );
-
- my( $val, $msg ) = $Requestor->_AddLink(@link);
- #XXX should do something with $msg# push @non_fatal_errors, $msg;
-
- }
-
- }
-
- #find any requestors with customer targets
-
- my %cust_target = ();
-
- my @Requestors =
- grep { $_->Customers->Count }
- @{ $self->_Requestors->UserMembersObj->ItemsArrayRef };
-
- foreach my $Requestor ( @Requestors ) {
- foreach my $cust_link ( @{ $Requestor->Customers->ItemsArrayRef } ) {
- $cust_target{ $cust_link->Target } = 1;
- }
- }
-
- #and then auto-associate this ticket with those customers
-
- foreach my $cust_target ( keys %cust_target ) {
-
- my @link = ( 'Type' => 'MemberOf',
- #'Target' => "freeside://freeside/cust_main/$custnum",
- 'Target' => $cust_target,
- );
-
- my( $val, $msg ) = $self->_AddLink(@link);
- push @non_fatal_errors, $msg;
-
- }
-
- }
-
- # }}}
-
}
$self->OwnerGroup->_AddMember(
PrincipalId => $Owner->PrincipalId,