TimeWorked-like custom fields, RT#11168

1 files changed, 44 insertions, 0 deletions

diff --git a/rt/lib/RT/Action/Accumulate.pm b/rt/lib/RT/Action/Accumulate.pm
new file mode 100644
index 000000000..c4ca667ea
--- /dev/null
+++ b/rt/lib/RT/Action/Accumulate.pm
@@ -0,0 +1,44 @@
+package RT::Action::Accumulate;
+use base 'RT::Action';
+
+use strict;
+
+=head1 NAME 
+
+RT::Action::Accumulate - Accumulate a running total in a ticket custom field.
+
+This action requires a transaction and ticket custom field with the same name.
+When a transaction is submitted with a numeric value in that field, the field 
+value for the ticket will be incremented by that amount.  Use this to create 
+custom fields that behave like the "TimeWorked" field.
+
+Best used with an "On Update" condition that triggers on any transaction.  The 
+ticket custom field update itself does not a create a transaction.
+
+The argument to this action is the name of the custom field.  They must have 
+the same name, and should be single-valued fields.
+
+=cut
+
+sub Prepare {
+    my $self = shift;
+    my $cfname = $self->Argument or return 0;
+    $self->{'inc_by'} = $self->TransactionObj->FirstCustomFieldValue($cfname);
+    return ( $self->{'inc_by'} =~ /^(\d+)$/ );
+}
+
+sub Commit {
+    my $self = shift;
+    my $cfname = $self->Argument;
+    my $newval = $self->{'inc_by'} + 
+      ($self->TicketObj->FirstCustomFieldValue($cfname) || 0);
+    my ($val) = $self->TicketObj->AddCustomFieldValue(
+      Field => 'Support time',
+      Value => $newval,
+      RecordTransaction => 0,
+    );
+    return $val;
+}
+
+1;
+