import of rt 3.0.4

1 files changed, 205 insertions, 0 deletions

diff --git a/rt/html/Ticket/Update.html b/rt/html/Ticket/Update.html
new file mode 100644
index 000000000..e19aacf6a
--- /dev/null
+++ b/rt/html/Ticket/Update.html
@@ -0,0 +1,205 @@
+%# BEGIN LICENSE BLOCK
+%# 
+%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# 
+%# (Except where explictly superceded by other copyright notices)
+%# 
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%# 
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%# 
+%# Unless otherwise specified, all modifications, corrections or
+%# extensions to this work which alter its source code become the
+%# property of Best Practical Solutions, LLC when submitted for
+%# inclusion in the work.
+%# 
+%# 
+%# END LICENSE BLOCK
+<& /Elements/Header, Title => $title &>
+<& /Ticket/Elements/Tabs, 
+    Ticket => $Ticket , 
+    Title=> $title &>
+
+<FORM ACTION="Update.html" NAME="TicketUpdate" 
+	METHOD=POST enctype="multipart/form-data">
+<input type="hidden" name="QuoteTransaction" value="<% $ARGS{QuoteTransaction} %>">
+<input type="hidden" name="DefaultStatus" value="<% $DefaultStatus %>">
+<input type="hidden" name="Action" value="<% $ARGS{Action} %>">
+<font size=-1>
+
+<TABLE>
+<TR><TD>
+<a href="ModifyPeople.html?id=<%$Ticket->Id%>"><&|/l&>Ticket watchers</&></A></TD><TD align=right>
+<&|/l&>Requestor</&>:
+</TD><TD>
+<b><% $Ticket->RequestorAddresses %></b>
+</TD></TR>
+<TR><TD>&nbsp;</TD><TD align=right>
+<&|/l&>Cc</&>:
+</TD><TD>
+<b><% $Ticket->CcAddresses %></b>
+</TD></TR>
+<TR><TD>&nbsp;</TD><TD align=right>
+<&|/l&>AdminCc</&>:
+</TD><TD>
+<b><% $Ticket->AdminCcAddresses %></b>
+</TD></TR>
+</TR>
+</TABLE>
+<hr>
+
+<TABLE BORDER=0>
+
+<tr><td align=right><&|/l&>Status</&>:</td>
+<td>
+<& /Elements/SelectStatus, Name=>"Status", Default => $DefaultStatus &>
+<&|/l&>Owner</&>:  
+<& /Elements/SelectOwner, Name=>"Owner", Default => ($ARGS{'Owner'} || $Ticket->OwnerObj->Id()), QueueObj => $Ticket->QueueObj, TicketObj => $Ticket &>
+<&|/l&>Worked</&>: <input size=4 name="UpdateTimeWorked" value="<% $ARGS{UpdateTimeWorked}%>"> <&|/l&>minutes</&></td></tr>
+<tr><td align=right><&|/l&>Update Type</&>:</td>
+<td><select name="UpdateType">
+% if ($CanComment) {
+  <option value="private" <%$CommentDefault%>><&|/l&>Comments (Not sent to requestors)</&></option>
+% }
+% if ($CanRespond) {
+   <option value="response" <%$ResponseDefault%>><&|/l&>Response to requestors</&></option>
+% }
+</select> 
+</td></tr>
+<tr><td align=right><&|/l&>Subject</&>:</td><td> <input name="UpdateSubject" size=60 value="<% ($ARGS{UpdateSubject}) ? $ARGS{UpdateSubject} : $Ticket->Subject()%>"></td></tr>
+<tr><td align=right><&|/l&>Cc</&>:</td><td> <input name="UpdateCc" size=60
+value=<% $ARGS{UpdateCc} %>><BR>
+<i><font size=-2>
+<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. Does <b>not</b> change who will receive future updates.)</&></font></i>
+</td></tr>
+<tr><td align=right><&|/l&>Bcc</&>:</td><td> <input name="UpdateBcc" size=60 VALUE="<%$ARGS{UpdateBcc}%>"><BR>
+<i><font size=-2>
+<&|/l&>(Sends a blind carbon-copy of this update to a comma-delimited list of email addresses. Does <b>not</b> change who will receive future updates.)</&></font></i>
+</td></tr>
+% if (exists $session{'Attachments'}) {
+<TD>
+<&|/l&>Attached file</&>:
+</TD>
+<TD COLSPAN=5>
+<&|/l&>Check box to delete</&><BR>
+% foreach my $attach_name (keys %{$session{'Attachments'}}) {
+<input type="checkbox" name="DeleteAttach-<%$attach_name%>"><%$attach_name%><BR>
+% } # end of foreach
+</TD>
+</TR>
+<TR>
+% } # end of if
+<tr><td align=right><&|/l&>Attach</&>:</td><td><input name="Attach" type="file"><INPUT TYPE=SUBMIT NAME="AddMoreAttach" VALUE="<&|/l&>Add More Files</&>"><input type="hidden" name="UpdateAttach" value="1">
+</td></tr>
+<tr><td align="right" valign="top"><&|/l&>Message</&>:</td><td>
+<& /Elements/Callback, _CallbackName => 'BeforeMessageBox', %ARGS &>
+% if (exists $ARGS{UpdateContent}) {
+% delete $ARGS{'QuoteTransaction'};
+<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, %ARGS&>
+% } else {
+<& /Elements/MessageBox, Name=>"UpdateContent", %ARGS &>
+% }
+</td></tr>
+		<INPUT TYPE=HIDDEN NAME=id VALUE="<%$Ticket->Id%>"><br>
+</table>
+
+
+
+
+<& /Elements/Submit, Name => 'SubmitTicket' &>
+  </FORM>
+
+
+
+<%INIT>
+
+my $CanRespond = 0;
+my $CanComment = 0;
+my $title;
+
+my $Ticket = LoadTicket($id);
+
+unless($DefaultStatus){
+    $DefaultStatus=($ARGS{'Status'} ||$Ticket->Status());
+}
+
+if ($DefaultStatus =~ '^new$'){
+        $DefaultStatus='open';
+}
+
+if ($DefaultStatus eq 'resolved') {
+    $title = loc("Resolve ticket #[_1] ([_2])", $Ticket->id, $Ticket->Subject);
+} else {
+    $title = loc("Update ticket #[_1] ([_2])", $Ticket->id, $Ticket->Subject);
+}
+
+# Things needed in the template - we'll do the processing here, just
+# for the convenience:
+
+my ($CommentDefault, $ResponseDefault);
+if (($Action eq 'Comment') or ($ARGS{'UpdateType'} eq 'private')) {
+   $CommentDefault = "SELECTED"; 
+} else {
+    $ResponseDefault = "SELECTED";
+}
+
+
+$CanRespond = 1 if ( $Ticket->CurrentUserHasRight('ReplyToTicket') or
+                     $Ticket->CurrentUserHasRight('ModifyTicket') ); 
+
+$CanComment = 1 if ( $Ticket->CurrentUserHasRight('CommentOnTicket') or
+                     $Ticket->CurrentUserHasRight('ModifyTicket') ); 
+
+
+# {{{ deal with deleting uploaded attachments
+foreach my $key (keys %ARGS) {
+    if ($key =~ m/^DeleteAttach-(.+)$/) {
+	delete $session{'Attachments'}{$1};
+    }
+    $session{'Attachments'} = { %{$session{'Attachments'} || {}} };
+}
+
+# {{{ store the uploaded attachment in session
+if ($ARGS{'Attach'}) {			# attachment?
+    $session{'Attachments'} = {} unless defined $session{'Attachments'};
+
+    my $subject = "$ARGS{'Attach'}";
+    # since CGI.pm deutf8izes the magic field, we need to add it back.
+    Encode::_utf8_on($subject);
+    # strip leading directories
+    $subject =~ s#^.*[\\/]##;
+
+    my $attachment = MakeMIMEEntity(
+        Subject             => $subject,
+        Body                => "",
+        AttachmentFieldName => 'Attach'
+    );
+
+    $session{'Attachments'} = { %{$session{'Attachments'} || {}},
+				$ARGS{'Attach'} => $attachment };
+}
+# }}}
+
+# delete temporary storage entry to make WebUI clean
+unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) {
+    delete $session{'Attachments'};
+}
+# }}}
+
+if ( exists $ARGS{SubmitTicket} ) {
+    $m->comp('Display.html', %ARGS);
+    return;
+}
+</%INIT>
+
+<%ARGS>
+$id => undef
+$Action => undef
+$DefaultStatus => undef
+</%ARGS>