import rt 3.2.2

65 files changed, 2210 insertions, 546 deletions

diff --git a/rt/html/Admin/Elements/AddCustomFieldValue b/rt/html/Admin/Elements/AddCustomFieldValue
index 8850734f2..0e59fe320 100644
--- a/rt/html/Admin/Elements/AddCustomFieldValue
+++ b/rt/html/Admin/Elements/AddCustomFieldValue
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <b><&|/l&>Add Value</&></b></b></b></b>
 <TABLE BORDER="0">
 <TR><TD><small>
diff --git a/rt/html/Admin/Elements/CreateUserCalled b/rt/html/Admin/Elements/CreateUserCalled
index 8ceccca73..01fa9fe94 100644
--- a/rt/html/Admin/Elements/CreateUserCalled
+++ b/rt/html/Admin/Elements/CreateUserCalled
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <FORM METHOD=get ACTION="<% $RT::WebPath %>/Admin/Users/Create.html">
 <&|/l&>New user called</&> <INPUT NAME="Name" size=10><input type=submit value="<&|/l&>Create</&>">
 </form>
diff --git a/rt/html/Admin/Elements/EditCustomField b/rt/html/Admin/Elements/EditCustomField
index de3094bb0..5657d43fd 100644
--- a/rt/html/Admin/Elements/EditCustomField
+++ b/rt/html/Admin/Elements/EditCustomField
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Elements/ListActions, actions => \@results &>
 
 
@@ -81,18 +103,26 @@ if (! $CustomField ) {
                                                  Type => $Type,
                                                  Description => $Description,
 						 );
-      Abort(loc("Could not create CustomField", $msg)) unless ($val);
-     push @results, $msg;
-     $CustomFieldObj->SetSortOrder($CustomFieldObj->id);
-     $title = loc('Created CustomField [_1]', $CustomFieldObj->Name()); 
+      
+      # if there is an error, then abort.  But since at this point there's
+      # stuff already printed, clear it out.
+      # (This only works in conjunction with temporarily turning autoflush
+      #  off in the files that use this component.)
+      unless ($val) {
+	  $m->clear_buffer;
+	  Abort(loc("Could not create CustomField: [_1]", $msg));
+      }
+      push @results, $msg;
+      $CustomFieldObj->SetSortOrder($CustomFieldObj->id);
+      $title = loc('Created CustomField [_1]', $CustomFieldObj->Name()); 
     } else {
-       $CustomFieldObj->Load($CustomField) || Abort(loc('No CustomField'));
+      $CustomFieldObj->Load($CustomField) || Abort(loc('No CustomField'));
       $title = loc('Editing CustomField [_1]', $CustomFieldObj->Name()); 
 
       my @aresults = ProcessCustomFieldUpdates ( 
                         CustomFieldObj => $CustomFieldObj,
                         ARGSRef => \%ARGS );
-     push @results, @aresults;
+      push @results, @aresults;
     }
 
 
diff --git a/rt/html/Admin/Elements/EditCustomFieldValues b/rt/html/Admin/Elements/EditCustomFieldValues
index 2c9e6d082..79b6501e1 100644
--- a/rt/html/Admin/Elements/EditCustomFieldValues
+++ b/rt/html/Admin/Elements/EditCustomFieldValues
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <i><&|/l&>(Check box to delete)</&></i>
 <ul>
 % while (my $v = $values->Next) {
diff --git a/rt/html/Admin/Elements/EditCustomFields b/rt/html/Admin/Elements/EditCustomFields
index 81c984d29..d901b216e 100644
--- a/rt/html/Admin/Elements/EditCustomFields
+++ b/rt/html/Admin/Elements/EditCustomFields
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Elements/ListActions, actions => \@actions &>
 
 <TABLE>
diff --git a/rt/html/Admin/Elements/EditQueueWatchers b/rt/html/Admin/Elements/EditQueueWatchers
index db39bfb67..f6559e7ad 100644
--- a/rt/html/Admin/Elements/EditQueueWatchers
+++ b/rt/html/Admin/Elements/EditQueueWatchers
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 %if ($Members->Count == 0 ) {
 <ul>
 <li><i><&|/l&>none</&></i>
@@ -30,7 +52,7 @@
 % while (my $watcher=$Members->Next) {
 <li>
 <INPUT  TYPE=CHECKBOX 
-        NAME="Queue-<%$QueueObj->Id%>-DelWatcher-Type-<%$Watchers->Type%>-Principal-<%$watcher->MemberId%>" 
+        NAME="Queue-<%$QueueObj->Id%>-DeleteWatcher-Type-<%$Watchers->Type%>-Principal-<%$watcher->MemberId%>" 
         UNCHECKED>
 % if ($watcher->MemberObj->IsUser) { 
 <a href="<%$RT::WebPath%>/Admin/Users/Modify.html?id=<%$watcher->MemberObj->ObjectId%>">
diff --git a/rt/html/Admin/Elements/EditScrip b/rt/html/Admin/Elements/EditScrip
index 9b1ad4a47..4207114fd 100644
--- a/rt/html/Admin/Elements/EditScrip
+++ b/rt/html/Admin/Elements/EditScrip
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,19 +20,36 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Elements/ListActions, actions => \@actions &>
 
   
 <FORM METHOD=POST ACTION="Scrip.html">
 <input type="hidden" name="id" value="<%$id%>">
 <input type="hidden" name="Queue" value="<%$Queue%>">
+<& /Elements/TitleBoxStart, title => loc('Scrip Fields') &>
 <TABLE>
 <TR>
 <TD ALIGN=RIGHT>
@@ -45,54 +68,69 @@
 </TR>
 <TR>
 <TD ALIGN=RIGHT>
-<&|/l&>Custom condition</&>:
+<&|/l&>Action</&>:
 </TD>
 <TD>
-<TEXTAREA COLS=80 ROWS=5 NAME="Scrip-<%$id%>-CustomIsApplicableCode"><%$scrip->CustomIsApplicableCode%></TEXTAREA>
+<& /Admin/Elements/SelectScripAction, Name => "Scrip-$id-ScripAction", Default => $scrip->ActionObj->Id &>
 </TD>
 </TR>
 <TR>
 <TD ALIGN=RIGHT>
-<&|/l&>Action</&>:
+<&|/l&>Template</&>: 
 </TD>
 <TD>
-<& /Admin/Elements/SelectScripAction, Name => "Scrip-$id-ScripAction", Default => $scrip->ActionObj->Id &>
+<& /Admin/Elements/SelectTemplate, Name => "Scrip-$id-Template", Default => $scrip->TemplateObj->Id, Queue => $Queue &>
 </TD>
 </TR>
 <TR>
 <TD ALIGN=RIGHT>
-<&|/l&>Custom action preparation code</&>:
+<&|/l&>Stage</&>: 
 </TD>
 <TD>
-<TEXTAREA COLS=80 ROWS=5 NAME="Scrip-<%$id%>-CustomPrepareCode"><%$scrip->CustomPrepareCode%></TEXTAREA>
+<& /Admin/Elements/SelectStage, Name => "Scrip-$id-Stage", Default => $scrip->Stage &>
 </TD>
 </TR>
+</table>
+<& /Elements/TitleBoxEnd &>
+<& /Elements/Submit, Caption => loc("Be sure to save your changes"), Reset => 1 &>
+
+<br>
+<& /Elements/TitleBoxStart, title => loc('User Defined conditions and actions') &>
+<table>
 <TR>
-<TD ALIGN=RIGHT>
-<&|/l&>Custom action cleanup code</&>:
+<TD colspan=2>
+<i><&|/l&>(Use these fields when you choose 'User Defined' for a condition or action)</&></i>
+</TD>
+</TR>
+<TR>
+<TD class=labeltop>
+<&|/l&>Custom condition</&>:
 </TD>
 <TD>
-<TEXTAREA COLS=80 ROWS=5 NAME="Scrip-<%$id%>-CustomCommitCode"><%$scrip->CustomCommitCode%></TEXTAREA>
+<TEXTAREA COLS=80 ROWS=5 NAME="Scrip-<%$id%>-CustomIsApplicableCode"><%$scrip->CustomIsApplicableCode%></TEXTAREA>
 </TD>
 </TR>
 <TR>
-<TD ALIGN=RIGHT>
-<&|/l&>Stage</&>: 
+<TD class=labeltop>
+<&|/l&>Custom action preparation code</&>:
 </TD>
 <TD>
-<& /Admin/Elements/SelectStage, Name => "Scrip-$id-Stage", Default => $scrip->Stage &>
+<TEXTAREA COLS=80 ROWS=5 NAME="Scrip-<%$id%>-CustomPrepareCode"><%$scrip->CustomPrepareCode%></TEXTAREA>
 </TD>
 </TR>
 <TR>
-<TD ALIGN=RIGHT>
-<&|/l&>Template</&>: 
+<TD class=labeltop>
+<&|/l&>Custom action cleanup code</&>:
 </TD>
 <TD>
-<& /Admin/Elements/SelectTemplate, Name => "Scrip-$id-Template", Default => $scrip->TemplateObj->Id, Queue => $Queue &>
+<TEXTAREA COLS=80 ROWS=5 NAME="Scrip-<%$id%>-CustomCommitCode"><%$scrip->CustomCommitCode%></TEXTAREA>
 </TD>
 </TR>
+</table>
+<& /Elements/TitleBoxEnd &>
 
 <& /Elements/Submit, Label => loc('Create'), Reset => 1 &>
+
 </FORM>
 <%init>
 my (@actions);
diff --git a/rt/html/Admin/Elements/EditScrips b/rt/html/Admin/Elements/EditScrips
index 07a57f47b..8959f6c70 100644
--- a/rt/html/Admin/Elements/EditScrips
+++ b/rt/html/Admin/Elements/EditScrips
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Elements/ListActions, actions => \@actions &>
 
 <form action="Scrips.html" method="post">
diff --git a/rt/html/Admin/Elements/EditTemplates b/rt/html/Admin/Elements/EditTemplates
index 2d13457c2..6ac56c235 100644
--- a/rt/html/Admin/Elements/EditTemplates
+++ b/rt/html/Admin/Elements/EditTemplates
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Elements/ListActions, actions => \@actions &>
 
 <FORM METHOD=GET ACTION="Templates.html">
diff --git a/rt/html/Admin/Elements/EditUserComments b/rt/html/Admin/Elements/EditUserComments
index f791876be..bc23f77fe 100644
--- a/rt/html/Admin/Elements/EditUserComments
+++ b/rt/html/Admin/Elements/EditUserComments
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Elements/Header, Title => "Comments about $name" &>
 <&|/l&>These comments aren't generally visible to the user</&>:<br>
 <input type="hidden" name="id" value="<%$id%>">
diff --git a/rt/html/Admin/Elements/GroupTabs b/rt/html/Admin/Elements/GroupTabs
index 87377820c..de39ec117 100644
--- a/rt/html/Admin/Elements/GroupTabs
+++ b/rt/html/Admin/Elements/GroupTabs
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Tabs, 
     subtabs => $tabs, 
     current_tab => 'Admin/Groups/', 
diff --git a/rt/html/Admin/Elements/Header b/rt/html/Admin/Elements/Header
index 92a7c54ca..69a3ccd53 100644
--- a/rt/html/Admin/Elements/Header
+++ b/rt/html/Admin/Elements/Header
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Elements/Header, Title => $Title &>
 
 <%ARGS>
diff --git a/rt/html/Admin/Elements/ListGlobalCustomFields b/rt/html/Admin/Elements/ListGlobalCustomFields
index 032f680ee..abca29073 100644
--- a/rt/html/Admin/Elements/ListGlobalCustomFields
+++ b/rt/html/Admin/Elements/ListGlobalCustomFields
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 %   my $count = 0;
 %   while (my $CustomFieldObj = $CustomFields->Next) { 
 %   $count++;
diff --git a/rt/html/Admin/Elements/ListGlobalScrips b/rt/html/Admin/Elements/ListGlobalScrips
index 8dba3b6c4..cb3f89a9f 100644
--- a/rt/html/Admin/Elements/ListGlobalScrips
+++ b/rt/html/Admin/Elements/ListGlobalScrips
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 %   my $count = 0;
 %   while (my $scrip = $Scrips->Next ) {
 %   $count++;
diff --git a/rt/html/Admin/Elements/ModifyTemplate b/rt/html/Admin/Elements/ModifyTemplate
index 5f75bac5f..acd87a73f 100644
--- a/rt/html/Admin/Elements/ModifyTemplate
+++ b/rt/html/Admin/Elements/ModifyTemplate
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <TABLE>
 <TR>
 <TD ALIGN=RIGHT>
diff --git a/rt/html/Admin/Elements/QueueRightsForUser b/rt/html/Admin/Elements/QueueRightsForUser
index 05bb51196..57b5fd8b3 100644
--- a/rt/html/Admin/Elements/QueueRightsForUser
+++ b/rt/html/Admin/Elements/QueueRightsForUser
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <UL>
 %while(my $ACE = $ACL->Next) {
 
diff --git a/rt/html/Admin/Elements/QueueTabs b/rt/html/Admin/Elements/QueueTabs
index 3b4805afc..0eec1fc6f 100644
--- a/rt/html/Admin/Elements/QueueTabs
+++ b/rt/html/Admin/Elements/QueueTabs
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Tabs, 
     subtabs => $tabs, 
     current_tab => 'Admin/Queues/', 
diff --git a/rt/html/Admin/Elements/SelectCustomFieldType b/rt/html/Admin/Elements/SelectCustomFieldType
index b5f4c079a..76606c412 100644
--- a/rt/html/Admin/Elements/SelectCustomFieldType
+++ b/rt/html/Admin/Elements/SelectCustomFieldType
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <SELECT NAME ="<%$Name%>">
 %for my $option ($cf->Types) {
 <OPTION VALUE="<%$option%>" <%$option eq $Default && "SELECTED"%>><% $cf->FriendlyType($option) %></OPTION>
diff --git a/rt/html/Admin/Elements/SelectGroups b/rt/html/Admin/Elements/SelectGroups
index 3cc909b29..175ce0657 100644
--- a/rt/html/Admin/Elements/SelectGroups
+++ b/rt/html/Admin/Elements/SelectGroups
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <SELECT MULTIPLE NAME="<%$Name%>"  SIZE=10>
 %while (my $group = $groups->Next) {
 <OPTION VALUE="<%$group->id%>"><%$group->Name%>
diff --git a/rt/html/Admin/Elements/SelectModifyGroup b/rt/html/Admin/Elements/SelectModifyGroup
index 47978d3bf..b33eaea44 100644
--- a/rt/html/Admin/Elements/SelectModifyGroup
+++ b/rt/html/Admin/Elements/SelectModifyGroup
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 %while ( $Group = $Groups->Next) {
 <A HREF="Modify.html?id=<%$Group->id%>"><%$Group->id%>: <%$Group->Name%></a><BR>
 %}
diff --git a/rt/html/Admin/Elements/SelectModifyQueue b/rt/html/Admin/Elements/SelectModifyQueue
index c5152ac95..2ca6bd814 100644
--- a/rt/html/Admin/Elements/SelectModifyQueue
+++ b/rt/html/Admin/Elements/SelectModifyQueue
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 %while ( $queue = $queues->Next) {
 <A HREF="Modify.html?id=<%$queue->id%>"><%$queue->id%>: <%$queue->Name%></a><BR>
 %}
diff --git a/rt/html/Admin/Elements/SelectModifyUser b/rt/html/Admin/Elements/SelectModifyUser
index 9e7789b4c..97411c909 100644
--- a/rt/html/Admin/Elements/SelectModifyUser
+++ b/rt/html/Admin/Elements/SelectModifyUser
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 %while ( $user = $users->Next) {
 <A HREF="Modify.html?id=<%$user->id%>"><%$user->id%>: <%$user->Name%></a><BR>
 %}
diff --git a/rt/html/Admin/Elements/SelectNewGroupMembers b/rt/html/Admin/Elements/SelectNewGroupMembers
index 256d15b6c..90f9a0b91 100644
--- a/rt/html/Admin/Elements/SelectNewGroupMembers
+++ b/rt/html/Admin/Elements/SelectNewGroupMembers
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 % if ($Show ne 'Groups') {
 <b><&|/l&>Users</&></b>
 <SELECT MULTIPLE NAME="<%$Name%>Users"  SIZE=10>
@@ -42,14 +64,18 @@
 <%INIT>
 my $users = new RT::Users($session{'CurrentUser'});
 
-$users->Limit(FIELD => 'id', 
-	      VALUE => $RT::SystemUser->id, 
-	      OPERATOR => '!=', 
-	      ENTRYAGGREGATOR =>'AND');
-$users->Limit(FIELD => 'id', 
-	      VALUE => $RT::Nobody->id, 
-	      OPERATOR => '!=', 
-	      ENTRYAGGREGATOR =>'AND');
+$users->Limit(
+    FIELD           => 'id',
+    VALUE           => $RT::SystemUser->id,
+    OPERATOR        => '!=',
+    ENTRYAGGREGATOR => 'AND'
+);
+$users->Limit(
+    FIELD           => 'id',
+    VALUE           => $RT::Nobody->id,
+    OPERATOR        => '!=',
+    ENTRYAGGREGATOR => 'AND'
+);
 $users->LimitToPrivileged();
 
 my $groups = new RT::Groups($session{'CurrentUser'});
diff --git a/rt/html/Admin/Elements/SelectRights b/rt/html/Admin/Elements/SelectRights
index 8d87ac9a1..61a9e42ec 100644
--- a/rt/html/Admin/Elements/SelectRights
+++ b/rt/html/Admin/Elements/SelectRights
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <INPUT TYPE=HIDDEN NAME="CheckACL"  VALUE="<%$ACLDesc%>">
      <TABLE BORDER=0>
 <TR>
diff --git a/rt/html/Admin/Elements/SelectScrip b/rt/html/Admin/Elements/SelectScrip
index 18e4098a0..7fce6d54e 100644
--- a/rt/html/Admin/Elements/SelectScrip
+++ b/rt/html/Admin/Elements/SelectScrip
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <SELECT NAME=<%$Name%>>
 <OPTION VALUE="" 
 <% $Default eq undef && 'SELECTED' %>
diff --git a/rt/html/Admin/Elements/SelectScripAction b/rt/html/Admin/Elements/SelectScripAction
index 0d7f8ccfa..17cd6a199 100644
--- a/rt/html/Admin/Elements/SelectScripAction
+++ b/rt/html/Admin/Elements/SelectScripAction
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <SELECT NAME=<%$Name%>>
 <OPTION VALUE="" 
 <% $Default eq undef && 'SELECTED' %>
diff --git a/rt/html/Admin/Elements/SelectScripCondition b/rt/html/Admin/Elements/SelectScripCondition
index aeb366a44..021132be7 100644
--- a/rt/html/Admin/Elements/SelectScripCondition
+++ b/rt/html/Admin/Elements/SelectScripCondition
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <SELECT NAME=<%$Name%>>
 <OPTION VALUE="" 
 <% $Default eq undef && 'SELECTED' %>
diff --git a/rt/html/Admin/Elements/SelectSingleOrMultiple b/rt/html/Admin/Elements/SelectSingleOrMultiple
index 98e9ee78c..9b1982606 100644
--- a/rt/html/Admin/Elements/SelectSingleOrMultiple
+++ b/rt/html/Admin/Elements/SelectSingleOrMultiple
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
   <select name="<%$Name%>">
     <option value="1" <%$SingleDefault%>><&|/l&>Single</&></option>
     <option value="0" <%$MultipleDefault%>><&|/l&>Multiple</&></option>
diff --git a/rt/html/Admin/Elements/SelectStage b/rt/html/Admin/Elements/SelectStage
index b62964be4..0472d2fcd 100644
--- a/rt/html/Admin/Elements/SelectStage
+++ b/rt/html/Admin/Elements/SelectStage
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,15 +20,31 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <SELECT NAME=<%$Name%>>
-% foreach my $stage (qw(TransactionCreate TransactionBatch)) {
+% foreach my $stage (qw(TransactionCreate TransactionBatch Disabled)) {
 <OPTION VALUE=<%$stage%>
 <% ($stage eq $Default) && 'SELECTED' %>
 ><% loc($stage) %>
diff --git a/rt/html/Admin/Elements/SelectTemplate b/rt/html/Admin/Elements/SelectTemplate
index 70ff4d1cc..f48948387 100644
--- a/rt/html/Admin/Elements/SelectTemplate
+++ b/rt/html/Admin/Elements/SelectTemplate
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <SELECT NAME=<%$Name%>>
 <OPTION VALUE="" 
 <% $Default eq 'none' && 'SELECTED' %>
diff --git a/rt/html/Admin/Elements/SelectUsers b/rt/html/Admin/Elements/SelectUsers
index d4c8a85ad..31ac3e453 100644
--- a/rt/html/Admin/Elements/SelectUsers
+++ b/rt/html/Admin/Elements/SelectUsers
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <SELECT MULTIPLE NAME="<%$Name%>"  SIZE=10>
 %while (my $user = $users->Next) {
 <OPTION VALUE="<%$user->id%>"><%$user->Name%>
diff --git a/rt/html/Admin/Elements/SystemTabs b/rt/html/Admin/Elements/SystemTabs
index f38febdd7..4409695d8 100644
--- a/rt/html/Admin/Elements/SystemTabs
+++ b/rt/html/Admin/Elements/SystemTabs
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Tabs, subtabs => $tabs, 
     current_tab => 'Admin/Global/', 
     current_subtab => $current_tab, 
diff --git a/rt/html/Admin/Elements/Tabs b/rt/html/Admin/Elements/Tabs
index 8fa2708fb..39eaa728b 100644
--- a/rt/html/Admin/Elements/Tabs
+++ b/rt/html/Admin/Elements/Tabs
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
 %# 
+%# CONTRIBUTION SUBMISSION POLICY:
 %# 
-%# END LICENSE BLOCK
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%# 
+%# }}} END BPS TAGGED BLOCK
 <& /Elements/Tabs, 
     tabs => $tabs, 
     current_toptab => 'Admin/', 
@@ -40,6 +62,9 @@
 	       D => { 'title' => loc('Global'),
 			   path => 'Admin/Global/',
 			 },
+	       E => { 'title' => loc('Tools'),
+			   path => 'Admin/Tools/',
+			 },
 	     };
 
   # Now let callbacks add their extra tabs
diff --git a/rt/html/Admin/Elements/ToolTabs b/rt/html/Admin/Elements/ToolTabs
new file mode 100755
index 000000000..606bd1202
--- /dev/null
+++ b/rt/html/Admin/Elements/ToolTabs
@@ -0,0 +1,78 @@
+%# {{{ BEGIN BPS TAGGED BLOCK
+%# 
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
+%# 
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
+%# 
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%# 
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%# 
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%# 
+%# }}} END BPS TAGGED BLOCK
+<& /Admin/Elements/Tabs, subtabs => $tabs, 
+    current_tab => 'Admin/Tools/', 
+    current_subtab => $current_tab, 
+    Title => $Title &>
+
+<%INIT>
+  my $tabs = {
+                
+               A => { title => loc('System Configuration'),
+                           path => 'Admin/Tools/Configuration.html',
+                      }
+
+};
+
+  # Now let callbacks add their extra tabs
+  $m->comp('/Elements/Callback', tabs => $tabs, %ARGS);
+
+  foreach my $tab (sort keys %{$tabs}) {
+    if ($tabs->{$tab}->{'path'} eq $current_tab) {
+      $tabs->{$tab}->{"subtabs"} = $subtabs;
+      $tabs->{$tab}->{"current_subtab"} = $current_subtab;
+    }
+  }
+</%INIT>
+
+  
+<%ARGS>
+$id => undef
+$current_tab => undef
+$subtabs => undef
+$current_subtab => undef
+$Title => undef
+</%ARGS>
diff --git a/rt/html/Admin/Elements/UserTabs b/rt/html/Admin/Elements/UserTabs
index 8d8f769a4..671bd6dd4 100644
--- a/rt/html/Admin/Elements/UserTabs
+++ b/rt/html/Admin/Elements/UserTabs
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Tabs,
     subtabs => $tabs,
     current_tab => 'Admin/Users/',
diff --git a/rt/html/Admin/Global/CustomField.html b/rt/html/Admin/Global/CustomField.html
index 0974af538..3871d8998 100644
--- a/rt/html/Admin/Global/CustomField.html
+++ b/rt/html/Admin/Global/CustomField.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title &>
 <& /Admin/Elements/SystemTabs, 
     current_tab => 'Admin/Global/CustomFields.html',
@@ -28,7 +50,7 @@
     subtabs => $subtabs, 
     Title => $title &>
 
-<& /Admin/Elements/EditCustomField, title => $title,  %ARGS &>
+<& /Admin/Elements/EditCustomField, title => $title, %ARGS &>
 
 <%INIT>
 my ($title, $current_subtab);
@@ -59,3 +81,6 @@ else {
 <%ARGS>
 $CustomField => undef
 </%ARGS>
+<%ATTR>
+AutoFlush => 0
+</%ATTR>
diff --git a/rt/html/Admin/Global/CustomFields.html b/rt/html/Admin/Global/CustomFields.html
index f6bbddfed..593040218 100644
--- a/rt/html/Admin/Global/CustomFields.html
+++ b/rt/html/Admin/Global/CustomFields.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title &>
 <& /Admin/Elements/SystemTabs, 
     current_tab => 'Admin/Global/CustomFields.html',
diff --git a/rt/html/Admin/Global/GroupRights.html b/rt/html/Admin/Global/GroupRights.html
index 7bb8c4d57..68718b9af 100644
--- a/rt/html/Admin/Global/GroupRights.html
+++ b/rt/html/Admin/Global/GroupRights.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => loc('Modify global group rights') &>
 <& /Admin/Elements/SystemTabs, 
     current_tab => 'Admin/Global/GroupRights.html', 
diff --git a/rt/html/Admin/Global/Scrip.html b/rt/html/Admin/Global/Scrip.html
index 8b9cf6db6..2e63fe7e2 100644
--- a/rt/html/Admin/Global/Scrip.html
+++ b/rt/html/Admin/Global/Scrip.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title  &>
 <& /Admin/Elements/SystemTabs, 
     current_tab => 'Admin/Global/Scrips.html', 
diff --git a/rt/html/Admin/Global/Scrips.html b/rt/html/Admin/Global/Scrips.html
index 763198015..37bd2c722 100644
--- a/rt/html/Admin/Global/Scrips.html
+++ b/rt/html/Admin/Global/Scrips.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title  &>
 <& /Admin/Elements/SystemTabs, 
     current_tab => 'Admin/Global/Scrips.html', 
diff --git a/rt/html/Admin/Global/Template.html b/rt/html/Admin/Global/Template.html
index 742c48901..a289eb644 100644
--- a/rt/html/Admin/Global/Template.html
+++ b/rt/html/Admin/Global/Template.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => loc("Modify template [_1]", $TemplateObj->id)  &>
 <& /Admin/Elements/SystemTabs, 
     current_tab => 'Admin/Global/Templates.html', 
diff --git a/rt/html/Admin/Global/Templates.html b/rt/html/Admin/Global/Templates.html
index 77aab0730..da3395ab4 100644
--- a/rt/html/Admin/Global/Templates.html
+++ b/rt/html/Admin/Global/Templates.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title &>
 <& /Admin/Elements/SystemTabs, 
     current_tab => 'Admin/Global/Templates.html', 
diff --git a/rt/html/Admin/Global/UserRights.html b/rt/html/Admin/Global/UserRights.html
index abd748bff..a65e7c216 100644
--- a/rt/html/Admin/Global/UserRights.html
+++ b/rt/html/Admin/Global/UserRights.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => loc('Modify global user rights') &>
 <& /Admin/Elements/SystemTabs, 
     current_tab => 'Admin/Global/UserRights.html',
diff --git a/rt/html/Admin/Global/index.html b/rt/html/Admin/Global/index.html
index 1749f4ffb..3a70e7c17 100644
--- a/rt/html/Admin/Global/index.html
+++ b/rt/html/Admin/Global/index.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Elements/Callback, tabs => $tabs, %ARGS &>
 <& /Admin/Elements/Header, Title => loc('Admin/Global configuration') &>
 <& /Admin/Elements/SystemTabs, 
diff --git a/rt/html/Admin/Groups/GroupRights.html b/rt/html/Admin/Groups/GroupRights.html
index c1223078e..55e2a6530 100644
--- a/rt/html/Admin/Groups/GroupRights.html
+++ b/rt/html/Admin/Groups/GroupRights.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => loc('Modify group rights for group [_1]', $GroupObj->Name) &>
 <& /Admin/Elements/GroupTabs, 
     GroupObj => $GroupObj, 
diff --git a/rt/html/Admin/Groups/Members.html b/rt/html/Admin/Groups/Members.html
index e0c8ddb73..779df9567 100644
--- a/rt/html/Admin/Groups/Members.html
+++ b/rt/html/Admin/Groups/Members.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => "RT/Admin/Edit the group ". $Group->Name &>
 <& /Admin/Elements/GroupTabs, GroupObj => $Group, 
     current_tab => 'Admin/Groups/Members.html?id='.$id, 
diff --git a/rt/html/Admin/Groups/Modify.html b/rt/html/Admin/Groups/Modify.html
index 499781937..0140a57e1 100644
--- a/rt/html/Admin/Groups/Modify.html
+++ b/rt/html/Admin/Groups/Modify.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title  &>
 
 <& /Admin/Elements/GroupTabs, 
diff --git a/rt/html/Admin/Groups/UserRights.html b/rt/html/Admin/Groups/UserRights.html
index 8b4efd21a..3f17baa41 100644
--- a/rt/html/Admin/Groups/UserRights.html
+++ b/rt/html/Admin/Groups/UserRights.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => loc('Modify user rights for group [_1]', $GroupObj->Name) &>
 <& /Admin/Elements/GroupTabs, 
     GroupObj => $GroupObj, 
diff --git a/rt/html/Admin/Groups/index.html b/rt/html/Admin/Groups/index.html
index f3ae2305a..7c2cd504c 100644
--- a/rt/html/Admin/Groups/index.html
+++ b/rt/html/Admin/Groups/index.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title &>
 <& /Admin/Elements/GroupTabs, current_tab => 'Admin/Groups/',
     current_subtab => 'Admin/Groups/', 
diff --git a/rt/html/Admin/Queues/CustomField.html b/rt/html/Admin/Queues/CustomField.html
index 2515c3e94..a865dba71 100644
--- a/rt/html/Admin/Queues/CustomField.html
+++ b/rt/html/Admin/Queues/CustomField.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title &>
 <& /Admin/Elements/QueueTabs, id => $QueueObj->Id, 
     QueueObj => $QueueObj,                                                      
@@ -29,7 +51,7 @@
     subtabs => $subtabs, 
     Title => $title &>
 
-<& /Admin/Elements/EditCustomField, title => $title,  %ARGS &>
+<& /Admin/Elements/EditCustomField, title => $title, %ARGS &>
 
 <%INIT>
 my $QueueObj = new RT::Queue($session{'CurrentUser'});
@@ -58,3 +80,6 @@ my $subtabs = {
 $CustomField => undef
 $Queue => undef
 </%ARGS>
+<%ATTR>
+AutoFlush => 0
+</%ATTR>
diff --git a/rt/html/Admin/Queues/CustomFields.html b/rt/html/Admin/Queues/CustomFields.html
index ddf39d71a..507c02d79 100644
--- a/rt/html/Admin/Queues/CustomFields.html
+++ b/rt/html/Admin/Queues/CustomFields.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title &>
 <& /Admin/Elements/QueueTabs, id => $Queue->id, 
     current_tab => 'Admin/Queues/CustomFields.html?id='.$id, 
diff --git a/rt/html/Admin/Queues/GroupRights.html b/rt/html/Admin/Queues/GroupRights.html
index df12f449f..5e0d5b919 100644
--- a/rt/html/Admin/Queues/GroupRights.html
+++ b/rt/html/Admin/Queues/GroupRights.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => loc('Modify group rights for queue [_1]', $QueueObj->Name) &>
 <& /Admin/Elements/QueueTabs, id => $id, 
     QueueObj => $QueueObj,                                                      
diff --git a/rt/html/Admin/Queues/Modify.html b/rt/html/Admin/Queues/Modify.html
index 8fa278bf6..717a83af4 100644
--- a/rt/html/Admin/Queues/Modify.html
+++ b/rt/html/Admin/Queues/Modify.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,18 +20,34 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
 %# 
+%# CONTRIBUTION SUBMISSION POLICY:
 %# 
-%# END LICENSE BLOCK
-<& /Admin/Elements/Header, Title => loc('Admin/Queue/Basics') &>
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%# 
+%# }}} END BPS TAGGED BLOCK
+<& /Admin/Elements/Header, Title => $title &>
 <& /Admin/Elements/QueueTabs, id => $QueueObj->id, 
     QueueObj => $QueueObj,
     current_tab => $current_tab, 
-    Title => loc('Admin/Queue/Basics') &>
+    Title => $title &>
 <& /Elements/ListActions, actions => \@results &>
 
 
@@ -47,7 +69,7 @@
 <&|/l&>Description</&>:</TD><TD COLSPAN=3><INPUT name="Description" value="<% ($Create) ? "" : $QueueObj->Description %>" size=60></TD></TR>
 <TR>
 <TD ALIGN=RIGHT>
-<&|/l&>Correspondence Address</&>:
+<&|/l&>Reply Address</&>:
 </TD><TD>
 <INPUT name="CorrespondAddress" value="<% ($Create) ? "" : $QueueObj->CorrespondAddress %>">
 <BR><font size="-1"><i><&|/l , $RT::CorrespondAddress&>(If left blank, will default to [_1]</&></i></font>
@@ -143,6 +165,12 @@ my @attribs= qw(Description CorrespondAddress CommentAddress Name
   if ($QueueObj->Disabled()) {
       $EnabledChecked ="";
   }
+
+    my @linkresults;
+    $m->comp('/Elements/Callback', results => \@linkresults, 
+	     RecordObj => $QueueObj, ARGSRef => \%ARGS, 
+	     _CallbackName => 'ProcessLinks');
+    push @results, @linkresults;
 }
 </%INIT>
 
diff --git a/rt/html/Admin/Queues/People.html b/rt/html/Admin/Queues/People.html
index e0a7345c0..1a5caeec4 100644
--- a/rt/html/Admin/Queues/People.html
+++ b/rt/html/Admin/Queues/People.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Elements/Header, Title => loc('Modify people related to queue [_1]', $QueueObj->Name) &>
 <& /Admin/Elements/QueueTabs, id => $id, 
     QueueObj => $QueueObj,                                                      
@@ -125,7 +147,7 @@ $QueueObj->Load($id) || Abort(loc("Couldn't load queue", $id));
 foreach my $key (keys %ARGS) {
         my $id = $QueueObj->Id;
 
-    if (($key =~ /^Queue-$id-DelWatcher-Type-(.*?)-Principal-(\d*)$/)) {;
+    if (($key =~ /^Queue-$id-DeleteWatcher-Type-(.*?)-Principal-(\d*)$/)) {;
 	    my ($code, $msg) = $QueueObj->DeleteWatcher(Type => $1,
                                                     PrincipalId => $2);
 	    push @results, $msg;
diff --git a/rt/html/Admin/Queues/Scrip.html b/rt/html/Admin/Queues/Scrip.html
index dad330f84..be9226fac 100644
--- a/rt/html/Admin/Queues/Scrip.html
+++ b/rt/html/Admin/Queues/Scrip.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title &>
 <& /Admin/Elements/QueueTabs, id => $QueueObj->Id, 
     QueueObj => $QueueObj,                                                      
diff --git a/rt/html/Admin/Queues/Scrips.html b/rt/html/Admin/Queues/Scrips.html
index 60b28314f..5d10e442b 100644
--- a/rt/html/Admin/Queues/Scrips.html
+++ b/rt/html/Admin/Queues/Scrips.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title &>
 <& /Admin/Elements/QueueTabs, id => $QueueObj->id, 
     QueueObj => $QueueObj,                                                      
diff --git a/rt/html/Admin/Queues/Template.html b/rt/html/Admin/Queues/Template.html
index 0e72e5d05..066e7dd25 100644
--- a/rt/html/Admin/Queues/Template.html
+++ b/rt/html/Admin/Queues/Template.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,16 +20,32 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
 %# 
+%# CONTRIBUTION SUBMISSION POLICY:
 %# 
-%# END LICENSE BLOCK
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%# 
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title &>
 <& /Admin/Elements/QueueTabs, id => $Queue, 
-     QueueObj => $QueueObj,
+    QueueObj => $QueueObj,
      current_tab => 'Admin/Queues/Templates.html?id='.$Queue,
      current_subtab => $current_subtab, 
      subtabs => $subtabs, 
@@ -47,9 +69,6 @@ $TemplateObj->Description, Content => $TemplateObj->Content &>
 
 <%INIT>
 
-my $QueueObj = new RT::Queue($session{'CurrentUser'});
-$QueueObj->Load($Queue);
-
 my $TemplateObj = new RT::Template($session{'CurrentUser'});
 my  ($title, @results, $current_subtab);
 
@@ -65,7 +84,7 @@ my $subtabs = {
 
 if ($Create) {
   $title = loc("Create a template");
-  $current_subtab = "Admin/Queues/Template.html?create=1&Queue=".$Queue;
+  $current_subtab = "Admin/Queues/Template.html?Create=1&Queue=".$Queue;
 }
 
 else {
@@ -81,8 +100,10 @@ else {
   
     
 }
+my $QueueObj;
 if ($TemplateObj->Id()) {
   $Queue = $TemplateObj->Queue;
+  $QueueObj = $TemplateObj->QueueObj;
 
   my @attribs = qw( Description Content Queue Name);
   my @aresults = UpdateRecordObject( AttributesRef => \@attribs, 
@@ -93,6 +114,9 @@ if ($TemplateObj->Id()) {
   		     	path => "Admin/Queues/Template.html?Queue=$Queue&Template=".$TemplateObj->Id(),
 			};
   push @results, @aresults;
+} else {
+  $QueueObj = RT::Queue->new($session{'CurrentUser'});
+  $QueueObj->Load($Queue);
 }
 
 </%INIT>
diff --git a/rt/html/Admin/Queues/Templates.html b/rt/html/Admin/Queues/Templates.html
index 98bdf24c0..e92184841 100644
--- a/rt/html/Admin/Queues/Templates.html
+++ b/rt/html/Admin/Queues/Templates.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title &>
 <& /Admin/Elements/QueueTabs, id => $QueueObj->id, 
     current_tab => 'Admin/Queues/Templates.html?id='.$id, 
diff --git a/rt/html/Admin/Queues/UserRights.html b/rt/html/Admin/Queues/UserRights.html
index 123a46f8b..6aaaab95a 100644
--- a/rt/html/Admin/Queues/UserRights.html
+++ b/rt/html/Admin/Queues/UserRights.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => loc('Modify user rights for queue [_1]', $QueueObj->Name) &>
 <& /Admin/Elements/QueueTabs, id => $id,
     QueueObj => $QueueObj,                                                      
diff --git a/rt/html/Admin/Queues/index.html b/rt/html/Admin/Queues/index.html
index 78a1d5d2d..80998bd56 100644
--- a/rt/html/Admin/Queues/index.html
+++ b/rt/html/Admin/Queues/index.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => loc("Admin queues") &>
 <& /Admin/Elements/QueueTabs, current_tab => 'Admin/Queues/', 
     current_subtab => 'Admin/Queues/', 
diff --git a/rt/html/Admin/Tools/Configuration.html b/rt/html/Admin/Tools/Configuration.html
new file mode 100644
index 000000000..24d9b7309
--- /dev/null
+++ b/rt/html/Admin/Tools/Configuration.html
@@ -0,0 +1,98 @@
+%# {{{ BEGIN BPS TAGGED BLOCK
+%# 
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
+%# 
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
+%# 
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%# 
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%# 
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%# 
+%# }}} END BPS TAGGED BLOCK
+<%init>
+require  Module::Versions::Report;
+my $title = loc('System Configuration');
+unless ($session{'CurrentUser'}->HasRight( Object=> $RT::System, Right => 'SuperUser')) {
+ Abort(loc('This feature is only available to system administrators'));
+} 
+
+
+</%init>
+<& /Admin/Elements/Header, Title => $title &>
+<& /Admin/Elements/ToolTabs, 
+    current_tab => 'Admin/Tools/Configuration.html',
+    current_subtab => 'Admin/Tools/Configuration.html', 
+    Title => $title &>
+
+
+
+
+<h2><&|/l&>Loaded perl modules</&></h2>
+<pre>
+% my $report =  Module::Versions::Report::report();
+% my @report = grep { /v\d/ } split("\n",$report);
+<%join('<br>', @report)|n%>
+
+
+</pre>
+
+<h2><&|/l&>RT Variables</&></h2>
+<table>
+%{
+%no strict qw/refs/;
+
+%foreach my $key (sort keys %{*RT::}) {
+% next unless (${'RT::'.$key} );
+% next if (ref ${'RT::'.$key} );
+<tr><td>RT::<%$key%></td>
+<td>
+% if ($key =~ /Password/i) { 
+<i>Password not printed</i>
+% } else {
+<%${'RT::'.$key} %>
+% }
+</td>
+</tr>
+% }
+%}
+</table>
+
+<h2><&|/l&>Perl configuration</&></h2>
+% require Config;
+<pre>
+<%Config::myconfig()%>
+</pre>
diff --git a/rt/html/Admin/Tools/index.html b/rt/html/Admin/Tools/index.html
new file mode 100644
index 000000000..c9a587371
--- /dev/null
+++ b/rt/html/Admin/Tools/index.html
@@ -0,0 +1,53 @@
+%# {{{ BEGIN BPS TAGGED BLOCK
+%# 
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
+%# 
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
+%# 
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%# 
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%# 
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%# 
+%# }}} END BPS TAGGED BLOCK
+<%init>
+my $title = loc('System Tools');
+</%init>
+<& /Admin/Elements/Header, Title => $title &>
+<& /Admin/Elements/ToolTabs, 
+    current_tab => 'Admin/Tools/index.html',
+    current_subtab => 'Admin/Tools/Configuration.html', 
+    Title => $title &>
diff --git a/rt/html/Admin/Users/Modify.html b/rt/html/Admin/Users/Modify.html
index 5fb941114..efa1f80de 100644
--- a/rt/html/Admin/Users/Modify.html
+++ b/rt/html/Admin/Users/Modify.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
 %# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
-%# END LICENSE BLOCK
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%# 
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => $title  &>
 <& /Admin/Elements/UserTabs, 
     id => $id, 
@@ -39,7 +61,7 @@
 <TABLE WIDTH=100% BORDER=0>
 <TR>
 
-<TD VALIGN=TOP ROWSPAN=2>
+<TD VALIGN=TOP class="boxcontainer">
 <& /Elements/TitleBoxStart, title => loc('Identity') &>
 
 <TABLE>
@@ -106,10 +128,8 @@
 % }
 <& /Elements/TitleBoxEnd &>
 </TD>
-</TR>
-<TR>
 
-<TD VALIGN=TOP>
+<TD VALIGN=TOP class="boxcontainer">
 <& /Elements/TitleBoxStart, title => loc('Location') &>
 <TABLE>
 <TR><TD ALIGN="RIGHT">
@@ -216,8 +236,37 @@ else {
 
     $current_tab = 'Admin/Users/Modify.html?id='.$id;
     if ($id eq 'new') {
-	($val, $msg) = $UserObj->Create( Name => $Name,
-					 EmailAddress => $ARGS{'EmailAddress'}
+    ( $val, $msg ) = $UserObj->Create(
+        Name                  => $Name,
+        EmailAddress          => $ARGS{'EmailAddress'},
+        Name                  => $ARGS{'Name'},
+        Comments              => $ARGS{'Comments'},
+        Signature             => $ARGS{'Signature'},
+        EmailAddress          => $ARGS{'EmailAddress'},
+        FreeformContactInfo   => $ARGS{'FreeformContactInfo'},
+        Organization          => $ARGS{'Organization'},
+        RealName              => $ARGS{'RealName'},
+        NickName              => $ARGS{'NickName'},
+        Lang                  => $ARGS{'Lang'},
+        EmailEncoding         => $ARGS{'EmailEncoding'},
+        WebEncoding           => $ARGS{'WebEncoding'},
+        ExternalContactInfoId => $ARGS{'ExternalContactInfoId'},
+        ContactInfoSystem     => $ARGS{'ContactInfoSystem'},
+        Gecos                 => $ARGS{'Gecos'},
+        ExternalAuthId        => $ARGS{'ExternalAuthId'},
+        AuthSystem            => $ARGS{'AuthSystem'},
+        HomePhone             => $ARGS{'HomePhone'},
+        WorkPhone             => $ARGS{'WorkPhone'},
+        MobilePhone           => $ARGS{'MobilePhone'},
+        PagerPhone            => $ARGS{'PagerPhone'},
+        Address1              => $ARGS{'Address1'},
+        Address2              => $ARGS{'Address2'},
+        City                  => $ARGS{'City'},
+        State                 => $ARGS{'State'},
+        Zip                   => $ARGS{'Zip'},
+        Country               => $ARGS{'Country'},
+        Privileged           => $ARGS{'Privileged'},
+        Disabled            => ($ARGS{'Enabled'} ? 0 : 1) 
 				       );
 	if ($val) {
 		push @results, $msg;
@@ -227,7 +276,6 @@ else {
 
 	# set the id, so the the menu will have the right info
 	$id = $UserObj->Id;	
-
     } else {
 	$UserObj->Load($id) || $UserObj->Load($Name) || Abort("Couldn't load user '$Name'");
 	$val = $UserObj->Id();
@@ -249,7 +297,7 @@ else {
 
 
 # If we have a user to modify, lets try. 
-if ($UserObj->Id) {
+if ($UserObj->Id && $id ne 'new') {
     
     my @fields = qw(Name Comments Signature EmailAddress FreeformContactInfo 
 		    Organization RealName NickName Lang EmailEncoding WebEncoding 
diff --git a/rt/html/Admin/Users/index.html b/rt/html/Admin/Users/index.html
index 7dc9af6c3..f4cf2f0fc 100644
--- a/rt/html/Admin/Users/index.html
+++ b/rt/html/Admin/Users/index.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => loc('Select a user') &>
 <& /Admin/Elements/UserTabs, current_tab => 'Admin/Users/', 
     current_subtab => 'Admin/Users/',
diff --git a/rt/html/Admin/index.html b/rt/html/Admin/index.html
index 522ade876..5aec88b9d 100644
--- a/rt/html/Admin/index.html
+++ b/rt/html/Admin/index.html
@@ -1,8 +1,14 @@
-%# BEGIN LICENSE BLOCK
+%# {{{ BEGIN BPS TAGGED BLOCK
 %# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC 
+%#                                          <jesse@bestpractical.com>
 %# 
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
 %# 
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
@@ -14,13 +20,29 @@
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
 %# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
 %# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
 %# 
-%# END LICENSE BLOCK
+%# }}} END BPS TAGGED BLOCK
 <& /Admin/Elements/Header, Title => loc('RT Administration') &>
 <& /Admin/Elements/Tabs, Title => loc('RT Administration') &>