RT future ticket resolve, #13853

1 files changed, 14 insertions, 0 deletions

diff --git a/rt/etc/initialdata b/rt/etc/initialdata
index fc2ed2ffb..7b3f6a6bf 100644
--- a/rt/etc/initialdata
+++ b/rt/etc/initialdata
@@ -104,6 +104,16 @@
       ExecModule  => 'SetPriority',
       Argument    => '',
     },
+    { Name        => 'Cancel Scheduled Resolve',
+      Description => 'Set ticket not to resolve in the future',
+      ExecModule  => 'SetWillResolve',
+      Argument    => '',
+    },
+    { Name        => 'Scheduled Resolve',
+      Description => 'Resolve ticket if its WillResolve date has passed',
+      ExecModule  => 'ScheduledResolve',
+      Argument    => '',
+    },
 );
 
 @ScripConditions = (
@@ -564,6 +574,10 @@ Hour:         { $SubscriptionObj->SubValue('Hour') }
        ScripCondition => 'On Transaction',
        ScripAction    => 'Extract Subject Tag',
        Template       => 'Blank' },
+    {  Description    => 'On Correspond, cancel future resolve',
+       ScripCondition => 'On Correspond',
+       ScripAction    => 'Cancel Scheduled Resolve',
+       Template       => 'Blank' },
 );
 
 @ACL = (