diff options
| author | Mark Wells <mark@freeside.biz> | 2016-06-11 12:24:59 -0700 |
|---|---|---|
| committer | Mark Wells <mark@freeside.biz> | 2016-06-11 12:24:59 -0700 |
| commit | c3217834a42fa68de630a2d6d518742f94714aed (patch) | |
| tree | 2da170c96b4bf0008899b8f3b27acd6a1897cb1d /FS/FS/TicketSystem | |
| parent | f136b7059017863e2ff4819376c42fe5869b2042 (diff) | |
show unreplied ticket marker in customer ticket lists, #41670
Diffstat (limited to 'FS/FS/TicketSystem')
| -rw-r--r-- | FS/FS/TicketSystem/RT_Internal.pm | 4 |
1 files changed, 3 insertions, 1 deletions
diff --git a/FS/FS/TicketSystem/RT_Internal.pm b/FS/FS/TicketSystem/RT_Internal.pm index 1c4513e..ffee484 100644 --- a/FS/FS/TicketSystem/RT_Internal.pm +++ b/FS/FS/TicketSystem/RT_Internal.pm @@ -240,7 +240,8 @@ sub service_tickets { sub _ticket_info { # Takes an RT::Ticket; returns a hashref of the ticket's fields, including # custom fields. Also returns custom and selfservice priority values as - # _custom_priority and _selfservice_priority. + # _custom_priority and _selfservice_priority, and the IsUnreplied property + # as is_unreplied. my $t = shift; my $custom_priority = @@ -265,6 +266,7 @@ sub _ticket_info { if ( $ss_priority ) { $ticket_info{'_selfservice_priority'} = $ticket_info{"CF.{$ss_priority}"}; } + $ticket_info{'is_unreplied'} = $t->IsUnreplied; my $svcnums = [ map { $_->Target =~ /cust_svc\/(\d+)/; $1 } @{ $t->Services->ItemsArrayRef } |