diff options
author | ivan <ivan> | 2010-03-11 03:27:37 +0000 |
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committer | ivan <ivan> | 2010-03-11 03:27:37 +0000 |
commit | 4753a5a8115c647f626fe13f8a34f06a5d06d6b0 (patch) | |
tree | 8e5710584af93934c14216c66f9582f1e0b3522f /FS/FS/TicketSystem | |
parent | ddf88ff73197fa99677adb351609b987e7117993 (diff) |
add queue selection to customer ticket creation, RT#7656
Diffstat (limited to 'FS/FS/TicketSystem')
-rw-r--r-- | FS/FS/TicketSystem/RT_External.pm | 29 |
1 files changed, 20 insertions, 9 deletions
diff --git a/FS/FS/TicketSystem/RT_External.pm b/FS/FS/TicketSystem/RT_External.pm index cdb4e90..2995b88 100644 --- a/FS/FS/TicketSystem/RT_External.pm +++ b/FS/FS/TicketSystem/RT_External.pm @@ -273,7 +273,7 @@ sub href_customer_tickets { } -sub href_new_ticket { +sub href_params_new_ticket { my( $self, $custnum_or_cust_main, $requestors ) = @_; my( $custnum, $cust_main ); @@ -284,14 +284,25 @@ sub href_new_ticket { $custnum = $custnum_or_cust_main; $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } ); } - my $queueid = $cust_main->agent->ticketing_queueid || $default_queueid; - - $self->baseurl. - 'Ticket/Create.html?'. - "Queue=$queueid". - "&new-MemberOf=freeside://freeside/cust_main/$custnum". - ( $requestors ? '&Requestors='. uri_escape($requestors) : '' ) - ; + + my %param = ( + 'Queue' => ($cust_main->agent->ticketing_queueid || $default_queueid), + 'new-MemberOf'=> "freeside://freeside/cust_main/$custnum", + 'Requestors' => $requestors, + ); + + ( $self->baseurl.'Ticket/Create.html', %param ); +} + +sub href_new_ticket { + my $self = shift; + + my( $base, %param ) = $self->href_params_new_ticket(@_); + + my $uri = new URI $base; + $uri->query_form(%param); + $uri; + } sub href_ticket { |