diff options
| author | ivan <ivan> | 2004-12-09 11:57:24 +0000 |
|---|---|---|
| committer | ivan <ivan> | 2004-12-09 11:57:24 +0000 |
| commit | 8556d71539c53a4016b0d32d1e4fed8f17d7a853 (patch) | |
| tree | a13c16e24e3c3835ac8aff7f41e06b11d6888a75 | |
| parent | f818dc0124dfd284d999a31448d14a8cd9150c65 (diff) | |
add config value for default queue id
| -rw-r--r-- | FS/FS/Conf.pm | 7 | ||||
| -rw-r--r-- | FS/FS/TicketSystem/RT_External.pm | 5 |
2 files changed, 11 insertions, 1 deletions
diff --git a/FS/FS/Conf.pm b/FS/FS/Conf.pm index b43fa1ab6..e45793b51 100644 --- a/FS/FS/Conf.pm +++ b/FS/FS/Conf.pm @@ -1329,6 +1329,13 @@ httemplate/docs/config.html }, { + 'key' => 'ticket_system-default_queueid', + 'section' => '', + 'description' => 'Default queue number used when creating new customer tickets.', + 'type' => 'text', + }, + + { 'key' => 'ticket_system-custom_priority_field', 'section' => '', 'description' => 'Custom field from the ticketing system to use as a custom priority classification.', diff --git a/FS/FS/TicketSystem/RT_External.pm b/FS/FS/TicketSystem/RT_External.pm index 7a39c9153..986ad21dd 100644 --- a/FS/FS/TicketSystem/RT_External.pm +++ b/FS/FS/TicketSystem/RT_External.pm @@ -6,6 +6,7 @@ use FS::UID; install_callback FS::UID sub { my $conf = new FS::Conf; + my $default_queueid = $conf->config('ticket_system-default_queueid'); $priority_field = $conf->config('ticket_system-custom_priority_field'); if ( $priority_field ) { @@ -153,7 +154,9 @@ sub href_customer_tickets { sub href_new_ticket { my( $self, $custnum ) = @_; - 'Ticket/Create.html?Queue=1&new-MemberOf=freeside://freeside/cust_main/'.$custnum; + 'Ticket/Create.html?'. + "Queue=$default_queueid". + "&new-MemberOf=freeside://freeside/cust_main/$custnum"; } sub href_ticket { |